#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(203)736-5284
Tool & Truck Rental(203)736-5290
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
117 Main Street
Derby, CT 06418
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Customer Store Reviews

  • 4.6 out of 475 reviews
93%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (475)
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Showing 1-30 of 475 reviews
Tiles
I’m very happy with all the help l received from all the employees in the tile department. I nailed it!!
by
    • Recommended
    Terrible customer service.
    Rude associates. Terrible experience. I’d give 0 stars if I could.
    by
      Awesome shopping experience
      I bought this kitchen multri accessories can opener station, and it wonderful item, love it
      by
        • Recommended
        Great store!
        Always have what we need and if they don’t they will get it! Cashiers are friendly and personable.
        by
          • Recommended
          Poor Customer Service
          Customer service has a really bad attitude. Not very willing to help. Very disappointing.
          by
            Great service
            Our cashier was very kind and professional she help us with all our needs. I will definitely buy at these ho.epot again. Great experience
            by
              • Recommended
              Great Home Depot Store
              This store is one of the best in CT, always clean and managed well. The Staff is always there to help .It is truly a rewarding experience to shop here because you will find all your products in a neat and easy to get manner. Kudos to a great management team!!!!!
              by
                • Recommended
                Paint help
                I stopped into the Derby Home Depot to get some paint for a bathroom project. Tommy in the paint department was extremely helpful and very friendly.
                by
                  • Recommended
                  Friendly Cashier
                  I like this store , all the Cashiers are so friendly. Donna was so happy and cheerful today.
                  by
                    • Recommended
                    Frances was amazing
                    So helpful and sweet, she answered all of my questions
                    by
                      Easy to navigate and helpful employees
                      I was looking for items to remove grout from a tub/wall joint and was helped by a Dept. employee that suggested the items I might use. It turned out that they suggested just what I needed, and was able to complete my work.
                      by
                        • Recommended
                        Great Customer Service
                        I made an online purchase and when it came in the boxes were destroyed which resulted in the product being damaged, the items had to be returned and then re-ordered. The Customer service representative was excellent, kind, patient and very helpful.
                        by
                          • Recommended
                          Great people friendly and knowledgeable
                          Great people! Fully stocked.
                          by
                            • Recommended
                            Great customer service
                            Dannielle is amazing and was extremely helpful tonight.
                            by
                              • Recommended
                              Great customer serice
                              Need paint? See Tommy in the paint dept. Extremely helpful!
                              by
                                • Recommended
                                Great store
                                Very pleased with Home Depot!
                                by
                                  Tommy in paint
                                  Tommy in paint, was a big help he greeted and asked about our project and gave us quality reccomandtions on what supplies and paint we would need for our project.
                                  by
                                    • Recommended
                                    customer service and plumbing dept -both friendly, fast and helpful
                                    good to work with , gave a plumbing recommendation that was exactly what we needed
                                    by
                                      • Recommended
                                      Appliance purchase
                                      Please give William Arabolos and Jaylen Daniels raises! They are the epitome of great employees! It was a pleasure to do business with them this afternoon.
                                      by
                                        • Recommended
                                        Outstanding customer service went above and beyond!
                                        Sean Quin at the Derby Store went above and beyond for me!! He took a horrible situation from Samsung not taking responsibility for a defective dishwasher and gave me hope that there is people who do care! He had compassion understanding, kindness, and went above and beyond for me and my family! I’m so grateful to him!!! He is the perfect example of what excellence in customer service is and management !! Thank you so much Sean!!!
                                        by
                                          • Recommended
                                          Staff was extremely helpful!
                                          We purchased flooring for our basement from this store and all of the staff went above and beyond to help us find everything we need. We will definitely be back!
                                          by
                                            • Recommended
                                            Great plant selection
                                            We're very happy with the selection of plants, especially around the holidays.
                                            by
                                              • Recommended
                                              Great Rep.
                                              Carla was a big help with a problem at the self-service checkout.
                                              by
                                                • Recommended
                                                Messy store, no help, forced to use self checkout
                                                The store was a mess, and items were in the wrong places on the shelves. There were very few employees available, and the ones i did talk to had NO idea what i was looking for or were not helpful. And finally there was only ONE register open with a lone of people waiting and some sort of issue with the people trying to checkout which forced me to use the self checkouts which I absolutely hate using and generally refuse to use under any other conditions. And without fail, the self checkout then required employee intervention which wasted even more of my time. I do not reccomend home depot, and I especially don’t reccomend this location
                                                by
                                                  Great customer service
                                                  Great customer service from Donna
                                                  by
                                                    • Recommended
                                                    Nice employee
                                                    Cashier Diana was very sweet and helpful just a pleasure to have someone take their time and not rush me.
                                                    by
                                                      • Recommended
                                                      Great store
                                                      I’m so happy this store it’s close to my house
                                                      by
                                                        • Recommended
                                                        Great Customer Service
                                                        Carla was such a great help, and her attitude is contagious! So friendly and cheerful.
                                                        by
                                                          • Recommended
                                                          One of the best stores ever!!!
                                                          It was great had a lot of help for what I need everything was great
                                                          by
                                                            • Recommended
                                                            Great customer service
                                                            I recently returned an item. I asked for my credit card back. Representative said I gave it back to you. I couldn't find it. Representative asked if she could help me find it. I said yes. She found it in my jacket sleeve. She was so patient.
                                                            by
                                                              • Recommended
                                                              Showing 1-30 of 475 reviews

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