#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(305)278-7884
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 7:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
13501 S Dixie Hwy
Pinecrest, FL 33156
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Car with trunk open and appCurbside Pickup with The Home Depot AppOrder online, check in with the app, and we'll bring the items out to your vehicle.Learn More About Curbside Pickup

Customer Store Reviews

  • 4.7 out of 746 reviews
94%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (746)
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Showing 1-30 of 746 reviews
This place feels like home.
This place feels like home.
by
  • Verified Purchase
  • Recommended
Every clean inside and outside. Ingrid always pleasant to talk to.
Every clean inside and outside. Ingrid always pleasant to talk to.
by
  • Verified Purchase
  • Recommended
Exceptional customer service!
Exceptional customer service!
by
  • Verified Purchase
  • Recommended
I had an unpleasant experience with another employee Doris. Another employee Tara stepped in and ...
I had an unpleasant experience with another employee Doris. Another employee Tara stepped in and went above and beyond to assist me. She was vey helpful and polite. Thank you Tara!
by
  • Verified Purchase
  • Recommended
I LOVE THIS STORE,SOME EMPLOYEES ARE NICE AND SOME NOT. AND SOMETIME WAIT FOR A LONG TIME. THAT'S...
I LOVE THIS STORE,SOME EMPLOYEES ARE NICE AND SOME NOT. AND SOMETIME WAIT FOR A LONG TIME. THAT'S OK I STILL LOVE IT, THAT'S WHY I GAVE 4 STARS
by
  • Verified Purchase
  • Recommended
Great store with amazing employees!
Great store with amazing employees!
by
  • Verified Purchase
  • Recommended
This is the only Home Depot Store I usually go, not only because is closer to my home but because...
This is the only Home Depot Store I usually go, not only because is closer to my home but because the friendly atmosphere and care some of its associates show, specially one by the name of Shirley. Every time I go there employees are just happy and eager to help. The store is kept clean
by
  • Verified Purchase
  • Recommended
Y’all have very good lot attendant they keep it very clean outside just keep them hydrated
Y’all have very good lot attendant they keep it very clean outside just keep them hydrated
by
  • Verified Purchase
  • Recommended
Very clean store keeper the good work
Very clean store keeper the good work
by
  • Verified Purchase
  • Recommended
Lilia in customer service is top notch! She helped me 100%. Great employee
Lilia in customer service is top notch! She helped me 100%. Great employee
by
  • Verified Purchase
  • Recommended
This store has a Real Bad Customer Service.
This store has a Real Bad Customer Service.
by
  • Verified Purchase
the cashier Deelee was very polite and professional
the cashier Deelee was very polite and professional
by
  • Verified Purchase
  • Recommended
I go way out of my way to go to this store, always organized and clean, and well stocked. Friendl...
I go way out of my way to go to this store, always organized and clean, and well stocked. Friendly helpful employees always available to help.
by
  • Verified Purchase
  • Recommended
This is by far my favorite Home Depot store! Everyone is so friendly, the products are easy to fi...
This is by far my favorite Home Depot store! Everyone is so friendly, the products are easy to find off the homedepot app, it’s always clean outside and I have never had any problems here!!
by
  • Verified Purchase
  • Recommended
Always know what to expect when I go there and never have had a problem.
Always know what to expect when I go there and never have had a problem.
by
  • Verified Purchase
  • Recommended
I love the Pinecrest store. David C. at the return desk was very helpful and kind. Dee Lee in out...
I love the Pinecrest store. David C. at the return desk was very helpful and kind. Dee Lee in outside garden was very helpful. They make the Pinecrest Home Depot my favorite Home Depot store.
by
  • Verified Purchase
  • Recommended
Well managed store. Convenient Location. Big parking lot
Well managed store. Convenient Location. Big parking lot
by
  • Verified Purchase
  • Recommended
Great store, great associates.
Great store, great associates.
by
  • Verified Purchase
  • Recommended
Laundry product shelving was sparse and had lots of empty holes, I could not find my favorite siz...
Laundry product shelving was sparse and had lots of empty holes, I could not find my favorite size laundry detergent. I am not happy with my substitute.
by
  • Verified Purchase
  • Recommended
All employees were so very helpful. I congratulate all of them for their caring service. More sto...
All employees were so very helpful. I congratulate all of them for their caring service. More stores should be like this Home Depot. So glad it is so convenient to me. I always get what I need here.
by
  • Verified Purchase
  • Recommended
This is by far the best Home Depot store I have shopped at in South Florida. Employees are profe...
This is by far the best Home Depot store I have shopped at in South Florida. Employees are professional and helpful unlike other HD stores in the area. Thanks Pine Crest for making this a pleasurable experience.
by
  • Verified Purchase
  • Recommended
we own properties so we buy lots of things, sometimes we have to return. your return policy is g...
we own properties so we buy lots of things, sometimes we have to return. your return policy is great, and we appreciate that. Rosa E Coppola
by
  • Verified Purchase
  • Recommended
Moe went above and beyond to climb up and remove a display item so that our Christmas wishes coul...
Moe went above and beyond to climb up and remove a display item so that our Christmas wishes could come to be. Thank you Moe and Company.
by
  • Verified Purchase
  • Recommended
Always like going here! Never crowded in and out and always find help
Always like going here! Never crowded in and out and always find help
by
  • Verified Purchase
  • Recommended
Franklin and Elizabeth at customer service desk were very attentive and helpful and friendly!
Franklin and Elizabeth at customer service desk were very attentive and helpful and friendly!
by
  • Verified Purchase
  • Recommended
This store has always been my favorite to go to
This store has always been my favorite to go to
by
  • Verified Purchase
  • Recommended
The products I need I always find them at home depot.
The products I need I always find them at home depot.
by
  • Verified Purchase
  • Recommended
Cashier Brianna was cheerful/personable and patient, helping us resolve a credit card application...
Cashier Brianna was cheerful/personable and patient, helping us resolve a credit card application issue. We had bought a grill, which two guys helped load in our SUV, without even being asked to do that.
by
  • Verified Purchase
  • Recommended
One employee named Iris Diaz made the whole store look good for you guys !!!
One employee named Iris Diaz made the whole store look good for you guys !!!
by
  • Verified Purchase
  • Recommended
I was truly impressed by the HD manager (Hugo) who helped me to buy, take apart and pack the 12 f...
I was truly impressed by the HD manager (Hugo) who helped me to buy, take apart and pack the 12 foot skeleton display in my car 30 minutes before closing. It was the last one in the store and my Halloween party is going to rock this year!! Thanks for extreme customer service, which made me an extremely happy halloween shopper at the Big HD.
by
  • Verified Purchase
Showing 1-30 of 746 reviews

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