#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(650)330-3404
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 7:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
1781 E Bayshore Rd
East Palo Alto, CA 94303
map pin
map preview
Car with trunk open and appCurbside Pickup with The Home Depot AppOrder online, check in with the app, and we'll bring the items out to your vehicle.Learn More About Curbside Pickup

Customer Store Reviews

  • 4.5 out of 223 reviews
91%Of Customers
Recommend This Store
caret
Filter Reviews By:Rating, Profile, Gender, Age (223)
Star Rating
Home Improvement Profile
Gender
Age Range
Showing 1-30 of 223 reviews
Lisa H was a great cashier. She was very fast and helped me process my credit card application qu...
Lisa H was a great cashier. She was very fast and helped me process my credit card application quickly! Managed to find assistance with my needs fairly quickly this time, although many times it takes too long.
by
  • Verified Purchase
  • Recommended
1 found this review helpful
I like shopping at this Home Depot, however I would prefer that you have more items that were mad...
I like shopping at this Home Depot, however I would prefer that you have more items that were made in the USA.
by
  • Verified Purchase
  • Recommended
Outstanding service - efficient, professional, courteous
Outstanding service - efficient, professional, courteous
by
  • Verified Purchase
  • Recommended
The store and employees are always ready to assist customers.
The store and employees are always ready to assist customers.
by
  • Verified Purchase
  • Recommended
Sue was excellent as a cashier.
Sue was excellent as a cashier.
by
  • Verified Purchase
  • Recommended
The store has everything you need.
The store has everything you need.
by
  • Verified Purchase
  • Recommended
All employees are helpful and knowledgeable.
All employees are helpful and knowledgeable.
by
  • Verified Purchase
  • Recommended
Cashier Alex and Paint Department Guy Lou were awesome! They were both so helpful and friendly. M...
Cashier Alex and Paint Department Guy Lou were awesome! They were both so helpful and friendly. Made my shopping experience enjoyable, since I dread going into Home Depot as I'm not a DIYer.
by
  • Verified Purchase
  • Recommended
neat and clean , employees above the expectations for information in what customer are looking for.
neat and clean , employees above the expectations for information in what customer are looking for.
by
  • Verified Purchase
  • Recommended
Great store!! Usually has what I need in stock. Employees are mostly friendly. Jimmy P. is the...
Great store!! Usually has what I need in stock. Employees are mostly friendly. Jimmy P. is the best Associate for this store so if you are shopping, ask for his help and hopefully he will be available.
by
  • Verified Purchase
  • Recommended
Awesome store
Nice and clean store! Found everything I need. Highly recommend this store.
by
    Helpful people were in the aisles on this trip, so I could find the products sooner. I can't reme...
    Helpful people were in the aisles on this trip, so I could find the products sooner. I can't remember a name for the nice gentleman that located product in the tool section. Lisa at checkout was terrific, and so friendly. I enjoyed speaking with her.
    by
    • Verified Purchase
    • Recommended
    1 found this review helpful
    The associates were most friendly and helped me with items that I could not find and I found that...
    The associates were most friendly and helped me with items that I could not find and I found that the area of interest was neat and organized, I am a regular customer and I do appreciate the improvement.
    by
    • Verified Purchase
    • Recommended
    The East Palo Alto Store seems to have a greater variety of nursery items and specialty things li...
    The East Palo Alto Store seems to have a greater variety of nursery items and specialty things like Barn Door Hardware.
    by
    • Verified Purchase
    • Recommended
    I came for materials and keep coming because of the pro service
    I could easily go to 5 stores much easier than the traffic to get here in the am but The Pro Desk Guys like Alex and David make the extra time way worth it..and Robin in Electrical is far over qualified for what he does and can help you with any electrical code or installation questiin
    by
      • Recommended
      The East Palo Alto Home Depot is my "go to" store for most of my home improvement and household n...
      The East Palo Alto Home Depot is my "go to" store for most of my home improvement and household needs. Everyone there is very pleasant and helpful.
      by
      • Verified Purchase
      • Recommended
      Usually not crowded and one can find almost everything in stock.
      Usually not crowded and one can find almost everything in stock.
      by
      • Verified Purchase
      • Recommended
      Jimmy P. always makes my shopping experience a PLUS when I visit the E. Palo Alto store. He is t...
      Jimmy P. always makes my shopping experience a PLUS when I visit the E. Palo Alto store. He is the epitome of what EXCELLENT CUSTOMER SERVICE is. Thank you Jimmy!! Overall, the store almost always has what I am looking for in stock. I would give 5 stars but we all know there is always room for growth and improvement in everything even Home Depot.
      by
      • Verified Purchase
      • Recommended
      I have been shopping at this Home Depot for the past 6 months. From New entry doors, to remodeli...
      I have been shopping at this Home Depot for the past 6 months. From New entry doors, to remodeling supplies, outdoor lights, ceiling fans, fireplace heaters, sliding glass doors, paint, closet doors and flooring the staff has been consistently great. The customer service and pro desk have aided in the selection of materials and introduced me to Pro referrals and Pro rewards. Joy is a real joy to work with and unlike other Home Depots in some areas they still honor the military discount .
      by
      • Verified Purchase
      • Recommended
      Has everything you need, everyone was helpful but one gentleman was exceptional and proactive to ...
      Has everything you need, everyone was helpful but one gentleman was exceptional and proactive to help us.
      by
      • Verified Purchase
      • Recommended
      I always get excellent service at the Home Depot in East Palo Alto
      I always get excellent service at the Home Depot in East Palo Alto
      by
      • Verified Purchase
      • Recommended
      The East Palo Alto store is a very special Home Depot. I recognize sales people from years ago. I...
      The East Palo Alto store is a very special Home Depot. I recognize sales people from years ago. It's fun to see the same folks every time I visit. I've had excellent help year after year.
      by
      • Verified Purchase
      • Recommended
      associates is very friendly
      associates is very friendly
      by
      • Verified Purchase
      • Recommended
      The employees are friendly and helpful!
      The employees are friendly and helpful!
      by
      • Verified Purchase
      • Recommended
      Go to a different Home Depot. This store is takes forever to shop at. The San Carlos store isn't...
      Go to a different Home Depot. This store is takes forever to shop at. The San Carlos store isn't much farther!
      by
      • Verified Purchase
      Great store. The problem is with Home Depot. I tried to use a $20 off coupon that was sent to my ...
      Great store. The problem is with Home Depot. I tried to use a $20 off coupon that was sent to my phone and neither the department employee nor the customer service staff could get it to work.
      by
      • Verified Purchase
      • DIY
      • Recommended
      Myron in Electrical is a super knowledgeable down to earth guy - Recommend!
      Myron in Electrical is a super knowledgeable down to earth guy - Recommend!
      by
      • Verified Purchase
      • Recommended
      Nice & clean
      Perfect store where u can find all u need. Lots of information
      by
        • Recommended
        great and friendly associates
        great and friendly associates
        by
        • Verified Purchase
        • Recommended
        In my opinion, the E. Palo Alto store has had considerable positive influence on the improvement ...
        In my opinion, the E. Palo Alto store has had considerable positive influence on the improvement of that community. Worthwhile meaningful work has improved the attitude of employees. I have witnessed this first hand over the several years I have shopped there.
        by
        • Verified Purchase
        • Recommended
        Showing 1-30 of 223 reviews

        Nearby Stores

        Find Another Store

        1125 Old Cty Rd

        San Carlos, CA 94070

        6.93 mi

        Pro Service Desk

        (650)802-7460

        Mon-Sat: 6:00am - 10:00pm

        Sun: 7:00am - 8:00pm

        5401 Thornton Avenue

        Newark, CA 94560

        8.41 mi

        Tool & Truck Rental

        (510)494-1205

        Pro Service Desk

        (510)284-0302

        Mon-Sat: 6:00am - 9:00pm

        Sun: 7:00am - 7:00pm

        680 Kifer Rd

        Sunnyvale, CA 94086

        8.65 mi

        Pro Service Desk

        (408)524-0200

        Mon-Sat: 6:00am - 10:00pm

        Sun: 7:00am - 8:00pm