#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(631)493-4400
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 7:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
5025 Jericho Turnpike
Commack, NY 11725
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Customer Store Reviews

  • 4.7 out of 491 reviews
95%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (491)
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Showing 1-30 of 491 reviews
Good attitudes in this store overall and willingness to help customers. I just wish Home Depot c...
Good attitudes in this store overall and willingness to help customers. I just wish Home Depot could get a bit more organized in terms of floor layout.
by
  • Verified Purchase
  • Recommended
You can Keep Saks and Bloomies HOME DEPOT is my favorite store! I love the smell of lumber when...
You can Keep Saks and Bloomies HOME DEPOT is my favorite store! I love the smell of lumber when I enter! I have more tools than any male I know! I need a tool you have it!
by
  • Verified Purchase
  • Recommended
Courteous, helpful staff who take their time to assist you.
Courteous, helpful staff who take their time to assist you.
by
  • Verified Purchase
  • Recommended
Laurie in the paint department at Commack, NY is extremely helpful and knowledgeable!
Laurie in the paint department at Commack, NY is extremely helpful and knowledgeable!
by
  • Verified Purchase
  • Recommended
Very knowledgeable sales force. Very well stocked and friendly service
Very knowledgeable sales force. Very well stocked and friendly service
by
  • Verified Purchase
  • Recommended
Aisles crowded with stock on large carts or pallets. Shortage of product in paint and cleaner ai...
Aisles crowded with stock on large carts or pallets. Shortage of product in paint and cleaner aisles.
by
  • Verified Purchase
Great experience at the store specifically with help from Jesse in the customer service departmen...
Great experience at the store specifically with help from Jesse in the customer service department. He was extremely helpful and solved my problem. I had ordered kitchen cabinets online and, after gutting my kitchen did not have any idea from the online department of home depot when my cabinets were coming. It was continuously pushed out (October 2nd). We saw the cabinets were in stock and Jesse, helped locate the cabinets, rang me up and helped put them in my Jeep.
by
  • Verified Purchase
  • Recommended
The employees in this store are Customer focused and go out of their way to be of assistance.
The employees in this store are Customer focused and go out of their way to be of assistance.
by
  • Verified Purchase
  • Recommended
This store is almost as bad as Levittown!
This store is almost as bad as Levittown!
by
  • Verified Purchase
Vinnie, Paint Dept. is very helpful and knowledgeable.
Vinnie, Paint Dept. is very helpful and knowledgeable.
by
  • Verified Purchase
  • Recommended
First time in entering a sweepstake and ended up on a unsecured website Nightmare with all the s...
First time in entering a sweepstake and ended up on a unsecured website Nightmare with all the spam calls Spoke to the store manager Frank in the Commack store and he patiently walk me threw the correct way to get on safety Wonderful human being thank you
by
  • Verified Purchase
  • Recommended
Store has everything that I need. I’ve never been disappointed. Employees are friendly and helpfu...
Store has everything that I need. I’ve never been disappointed. Employees are friendly and helpful. I am in this area quite frequently and always come here.
by
  • Verified Purchase
  • Recommended
If you want to be medically safe do not I repeat DO Not go to this store. The people both workers...
If you want to be medically safe do not I repeat DO Not go to this store. The people both workers and customers do not understand how to wear a face mask
by
  • Verified Purchase
First and last time at this location. Overall store was large with much of a selection, however, ...
First and last time at this location. Overall store was large with much of a selection, however, almost all employees, including the woman “assisting “ at the checkout line, were extremely rude. Understood these are difficult times, but please have employees working that are going to make the experience better, not worse. One guy walked away mid sentence as we were asking a question, did not even say you’re welcome after. Checkout line woman was so rude and impatient, shouting at people more than 10 feet away from her and would get annoyed if THEY could not hear her. Not needed.
by
  • Verified Purchase
Especially during these troubled times of Covid19, once the store opened up I felt they were taki...
Especially during these troubled times of Covid19, once the store opened up I felt they were taking careful precautions for the safety of staff and consumers.
by
  • Verified Purchase
  • Recommended
well stocked and organized. helpful staff
well stocked and organized. helpful staff
by
  • Verified Purchase
  • Recommended
A well run store ,and a successful shopping experience is most appreciated. Special thanks to Mi...
A well run store ,and a successful shopping experience is most appreciated. Special thanks to Mimi my CASHIER And Nick in Construction Materials. They are always professional.
by
  • Verified Purchase
  • Recommended
In general, almost every time I go to The Home Depot the employees (if seen) are usually looking ...
In general, almost every time I go to The Home Depot the employees (if seen) are usually looking busy stocking shelves or what ever and not appearing approachable for question asking. I did find an employee in the garden section pushing a heavy cart of bags. There were no prices posted for two different types of bags of dirt. I asked him what the prices were. He guessed one and stated that he did not know the other and kept doing what he was doing. He did not even offer to find out !! NOT GOOD...good luck competing with your competitors !!
by
    • Recommended
    During this pandemic, our visit to the store was a bit unusual but I must say the employees of th...
    During this pandemic, our visit to the store was a bit unusual but I must say the employees of this store made it very comfortable. Trevor, from flooring made our visit quite amazing. He was so very helpful, and our wait time was quick. Thank you so very much. Robert and Irene appreciate you!
    by
    • Verified Purchase
    • Recommended
    Happy with the Quality of the products they have
    Happy with the Quality of the products they have
    by
    • Verified Purchase
    • Recommended
    Returns went smooth and Frank was very helpful in making sure we got the right exchange.
    Returns went smooth and Frank was very helpful in making sure we got the right exchange.
    by
    • Verified Purchase
    • Recommended
    Store is clean and organized. Workers are knowledgeable.
    Store is clean and organized. Workers are knowledgeable.
    by
    • Verified Purchase
    • Recommended
    the people who work there are familiar with most departments
    the people who work there are familiar with most departments
    by
    • Verified Purchase
    • Recommended
    Employees are always pleasant and helpful.
    Employees are always pleasant and helpful.
    by
    • Verified Purchase
    • Recommended
    Great experience and very clean. Sami was a great help, had a kind and great attitude!
    Great experience and very clean. Sami was a great help, had a kind and great attitude!
    by
    • Verified Purchase
    • Recommended
    I think I gave a pretty good review during my entry to the survey..
    I think I gave a pretty good review during my entry to the survey..
    by
    • Verified Purchase
    • Recommended
    Always a pleasant shopping experience, very helpful when you need directions.
    Always a pleasant shopping experience, very helpful when you need directions.
    by
    • Verified Purchase
    • Recommended
    A great store to shop at. Staff is very pleasnt and helpful.
    A great store to shop at. Staff is very pleasnt and helpful.
    by
    • Verified Purchase
    • Recommended
    I just recently purchased a new grill. Since there were none in stock I purchased the floor model...
    I just recently purchased a new grill. Since there were none in stock I purchased the floor model. The associates who helped me, Joe, Heather, and Dee were terrific and they all went out of their way to help me and to make sure I was happy with my purchase. I’ve been a customer of this store for many years and with fine people like this working there I will continue to be.
    by
    • Verified Purchase
    • Recommended
    Been coming here since they opened and Trever W in the floor department was the most helpful empl...
    Been coming here since they opened and Trever W in the floor department was the most helpful employee ever!
    by
    • Verified Purchase
    • Recommended
    Showing 1-30 of 491 reviews

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