Reviews for Eastlake #1030

My old Mini Fridge Vissani lasted 2-3 years so I had to Buy Another One 😁

Brittany is an excellent associate. She assisted us throughout the visit and went above and beyond to make sure we were taken care of.

I went into the paint section hoping the two small samples of stucco would be enough to get a paint match that was close to the right colors. Oliver assisted me and did an amazing job. The paint matched perfectly…great job Oliver!!!

I like this store because of the people that work here. No matter which department you are in, they just seem happy to be able to work here.

Had to come back to get my rebate and Michaela was able to figure out the problem.

I went to this specific store today and it was an amazing experience. All of the employees were super friendly and helpful. They explained all the deals and asked how they could help us.

There’s always someone near to help in case need it .

I came in a couple of times to purchase a tile saw but unfortunately the first one wasn't working and so I went for the manual one as the less expensive one was out of stock only to realize the manual tile cutters are not for thin cuts. The service there was great as they recognized me from my first visit and found d out about my dilemma. They went ahead and gave me a discount if I wanted to get something else so I ended up purchasing a better quality tile saw for a good price with the discount. They took care of my issue right away, it's not their fault the tools were non conforming. Thanks !

I went to Service desk after searching for a product to use on ant and termite control. Young woman at desk acted like I was bothering her. She waved me off to garden center. I told her I had already searched there and asked if she could look it up in the computer. HD doesnt carry the product. So then I asked if she could ring up my 2 other purchases. Two employees at this desk and there were no other customers. She was RUDE and such a poor attitude. Its a SERVICE DESK!

I had lost the receipt and the Cashier Jennifer went above and beyond to help locate the order and process the return. She seems very knowledgeable and friendly and that really helped make a difference. Thanks for the excellent customer service.

Jennifer at the front desk at store #1030 rocks! She goes above and beyond to help customers way to go thank you Jennifer!

it takes way too long to track down someone to help me. The employees seem to never be in there depts. I literally have to look for someone to help me and it sucks!! I could spend 7 days and 6 nights looking for help. NO employee has ever said to me " hi, can I help you?"... nothing but crickets and then wearing down a pair of shoes walking around the store to find someone, which is the wrong person, so they have to call someone to come back to their dept. WHY? STAY IN YOUR DEPT!

Knowledgeable Staff, friendly service

I really was in a bind. My crew needed 14/4 electrical wire. I went online first to save me the trip tot he store in Eastlake. The associate on the CHAT actually called the store bc the item said LIMITED STOCK or OUT OF STOCK to check. She called the store all while I was on the chat in my office. She talked to JOEY and my man went to the aisles and climbed on the racks and was able to find a 100ft spool that was hidden among all the boxes of stuff. He put a note on it and took it to the Customer Service desk where Yolanda helped me as it was waiting for me. She got me out of there super fast and I was on my way. Really needed to finish the job, before drywall went up and closed the walls. This is a great store!

This Home Depot is neat and has plenty of staff to assist with whatever one may be looking for. Tons of parking easy to navigate through.

Had to wait over 20 minutes to get someone to cut some wire that is on there spools of cut to length. Several employees made pages over PA but no one took responsibility to get someone to help.

I love this store, never crowded, well stocked friendly staff, close to home.

I had 3 people help me with a big load. I was very grateful!

That girl maya ignored me and helped another costumer before me and didn’t bother apologize or nothing

Machala has helped several times with a situation in a paint order that was messed up and nobody wantes to help me

I bought a ratchet tensioner and managed to foul up all of the straps to the point I couldn't even use it. I went back to the store where I bought it and asked for help and she was able to unravel the straps and fix it like a boss! I could never had done it and I'm an engineer. She is a total asset to this store!

Everytime, I come in to pick up an order from the team! I am always greeted with a smile and helped quickly.

I bought a new water heater and installation through Home Depot's contractor. The staff was very friendly and helpful. I had a new water heater installed within 24 hours. The pricing was very competitive with other suppliers. The installer was very friendly and helpful as well. Everyone was very professional.

I BOUGHT SOME PHILIPS LIGHTS TO PAIR WITH MY ALEXA, THE ASSOCIATE ALBERTO HELP ME TO CHOOSE THE BEST ONES FOR ME, THE LIGHTS THAT I BOUGHT WAS PHILIPS, IS A GREAT BRAND AND EASY TO INSTALL AND PAIR.

I BOUGHT A WATER HEATER LAST WEEK AND I HAD NO IDEA WHAT I NEEDED BUT THE STAFF THERE HELPED ME OUT - JENNIFER, ANTHONY AND MAURICIO

Came in was greeted as soon as I walked in. Rich was amazing helped me with what I need and had me on my way! Thank you Rich!

Consistently providing excellent customer service

I was looking for something to protect my lego project. The young woman in the department went out of her way to show me the best options.

I visit 3 Home Depot stores. All are good but find the East Lake branch to be better than the other two.

We always come to this particular Home Depot for they always have the tools my husband needs for the home projects