#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(619)591-5695
Tool & Truck Rental(619)591-5696
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 7:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
1320 Eastlake Parkway
Chula Vista, CA 91915
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Customer Store Reviews

  • 4.7 out of 400 reviews
93%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (400)
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Showing 1-30 of 400 reviews
The Staff members at Home Depot. are great! Especially Rafaela at the return front desk. She's ...
The Staff members at Home Depot. are great! Especially Rafaela at the return front desk. She's knowledgeable, great customer service and positive energy.
by
  • Verified Purchase
Great customer service in store. Lousy subcontractor service from Temcro Logistics. Be careful an...
Great customer service in store. Lousy subcontractor service from Temcro Logistics. Be careful and demand the best during installation.
by
  • Verified Purchase
  • Recommended
STORE IS VERY ORGANIZED, CLEAN AND PLENTY OF HELPFUL FRIENDLY EMPLOYEES
STORE IS VERY ORGANIZED, CLEAN AND PLENTY OF HELPFUL FRIENDLY EMPLOYEES
by
  • Verified Purchase
  • Recommended
Home Depot is my favorite home improvement store. Reasonable price,I can find almost everything I...
Home Depot is my favorite home improvement store. Reasonable price,I can find almost everything I need.
by
  • Verified Purchase
  • Recommended
Their service is on point. You won't feel like an intimidated and lost soul in a foreign country...
Their service is on point. You won't feel like an intimidated and lost soul in a foreign country, the employees will guide you and help you with your product needs!
by
  • Verified Purchase
  • Recommended
Nice store, but great employees...especially Marlen, who despite being at the end of her day, was...
Nice store, but great employees...especially Marlen, who despite being at the end of her day, was super welcoming and considerate and helpful! Thank you, and I hope she finds a way to enjoy more of the recently amazing weather outside.
by
  • Verified Purchase
  • Recommended
Great store, clean and well stock, very friendly and knowledgeable personnel.
Great store, clean and well stock, very friendly and knowledgeable personnel.
by
  • Verified Purchase
  • Recommended
I extremely recommend this store. Employees not afraid to talk with you.
I extremely recommend this store. Employees not afraid to talk with you.
by
  • Verified Purchase
  • Recommended
Rafeala is a great CSR. She and the whole team were extremely helpful.
Rafeala is a great CSR. She and the whole team were extremely helpful.
by
  • Verified Purchase
  • Recommended
The store was busy, still everyone was friendly and helpful. I was acknowledged immediately by al...
The store was busy, still everyone was friendly and helpful. I was acknowledged immediately by all associates, especially Jackie in customer returns.
by
  • Verified Purchase
  • Recommended
Your store associate Amy was great at doing customer services and helped me find the item I needed.
Your store associate Amy was great at doing customer services and helped me find the item I needed.
by
  • Verified Purchase
  • Recommended
i FIND THE #1030 CHULA VISTA HOME DEPOT A GREAT PLACE TO SHOP. THEY KEEP THE STORE WELL STOCKED ...
i FIND THE #1030 CHULA VISTA HOME DEPOT A GREAT PLACE TO SHOP. THEY KEEP THE STORE WELL STOCKED AND NEET, AND THE CLERKS ARE VERY WILLING TO HELP.
by
  • Verified Purchase
  • Recommended
Don't ask Maria for help I garden department. She's no help. Even if your the only person in h...
Don't ask Maria for help I garden department. She's no help. Even if your the only person in her area.
by
  • Verified Purchase
Employee Hugo helped me choose lumber, he helped me cut the lumber to the right size and he point...
Employee Hugo helped me choose lumber, he helped me cut the lumber to the right size and he pointed out that one of the boards I had was warped. He was friendly, helpful and knowledgeable.
by
  • Verified Purchase
  • Recommended
Lots of product in stock, military discount, friendly and helpful staff.
Lots of product in stock, military discount, friendly and helpful staff.
by
  • Verified Purchase
  • Recommended
I have found the employees to be very friendly and helpful
I have found the employees to be very friendly and helpful
by
  • Verified Purchase
  • Recommended
Liz in the appliance department went above and beyond for us. We had no clue there were package ...
Liz in the appliance department went above and beyond for us. We had no clue there were package deals for kitchen appliances! What a steal. She was patient and very informative. One of the best employees we've come to meet at HD since shopping around the last few weeks. This store had everything we needed and the few things they didn't have they were able to get it shipped to our house within a couple of days! One less trip for us. Thank you Liz for your patience and kindness tonight!! Also, this had to be one of the cleanest stores we've been in. The shelves were neat, the aisles were free of clutter. Amazing - wish more stores could look this clean!
by
  • Verified Purchase
  • Recommended
Home Depot is a powerhouse store for homeowners. Whenever I"m in need of doing something around t...
Home Depot is a powerhouse store for homeowners. Whenever I"m in need of doing something around the house, I first go to Youtube to learn how to do it, then to the Home Depot to pick up my supplies, and get expert opinion on what I learned on Youtube. This is a great store that sometimes lack staff to assist. The store is always neat and stocked.
by
  • Verified Purchase
  • Recommended
Super great store. I just moved into the neighborhood and as any new home owner I have a large "t...
Super great store. I just moved into the neighborhood and as any new home owner I have a large "to do" list. Each trip to this store I have been assisted by great, friendly, helpful and knowledgeable employees. I will be spending a lot of time here over the next couple of months as I get my new home complete.
by
  • Verified Purchase
  • Recommended
The store was great, my cashier was amazing. She was so kind and very helpful, her name is Bry.
The store was great, my cashier was amazing. She was so kind and very helpful, her name is Bry.
by
  • Verified Purchase
  • Recommended
This is a great store! It's clean and bright. I can usually find what I need or get help with loc...
This is a great store! It's clean and bright. I can usually find what I need or get help with locating items. Whether you are buying from the garden shop, paints, bathroom remodels, and special orders, etc. the people are very helpful and you can tell that they enjoy their work.
by
  • Verified Purchase
  • Recommended
The level of customer service was 5 + stars!!! Carlos R helped me find the exact size of lumber I...
The level of customer service was 5 + stars!!! Carlos R helped me find the exact size of lumber I needed for the blueprints I had and made the exact cuts I needed (because I don't have the tools at home). After I said thank you for all of his help, he reached out his hand to shake mine... I was beyond impressed. Then, at check out, Omar was very friendly and honored my military discount and thanked me for my service. Amy was in earshot and thanked me as well. Excellent customer service on all levels!!!
by
  • Verified Purchase
  • Recommended
This store has great customer service. Staff seem to enjoy working at this store. They are easy t...
This store has great customer service. Staff seem to enjoy working at this store. They are easy to locate, kindly respond to questions, educate you about DIY projects and the appropriate products to use.
by
  • Verified Purchase
  • Recommended
Like all Home Depots, this one has great employees and inventory.
Like all Home Depots, this one has great employees and inventory.
by
  • Verified Purchase
  • Recommended
This store is always clean the staff there is very friendly always greeting you when they see yo...
This store is always clean the staff there is very friendly always greeting you when they see you walk around the store, they always ask if you need help with anything.
by
  • Verified Purchase
  • Recommended
This Home Depot in Chula Vista East Lake was exceptional due to the sales associate Eddie in floo...
This Home Depot in Chula Vista East Lake was exceptional due to the sales associate Eddie in flooring and blinds. He took us and guided through the entire process of purchasing our floors and blinds. Eddie answered our questions and never seemed like he was in a hurry or frustrated with our questions. He made sure we were happy with our decisions. He called me several times the next day to give me updates on our orders. I never thought I was abandoned.
by
  • Verified Purchase
  • Recommended
CONSISTENT EXCEPTIONAL CUSTOMER SERVICE! GREAT EMPLOYEES WHO APPEAR TO LOVE THEIR JOBS! I ALWAYS ...
CONSISTENT EXCEPTIONAL CUSTOMER SERVICE! GREAT EMPLOYEES WHO APPEAR TO LOVE THEIR JOBS! I ALWAYS FEEL THAT I HAVE RECEIVED GREAT SERVICE AND VALUE WHEN SHOPPING HERE. I RECEIVED OUTSTANDING SERVICE FROM CLAUDIA IN APPLIANCES TO SELECT A REFRIGERATOR. THE STORE IS CLEAN, ORGANIZED AND CUSTOMER FRIENDLY.
by
  • Verified Purchase
  • Recommended
This store offers serious help and attention with a smile. They are at your service. Excellent ...
This store offers serious help and attention with a smile. They are at your service. Excellent listeners and genuinely interested in you and your project. I drive out of my way to shop at this Home Depot versus the one that is closer to my home ~ as they have truly earned my business with their service. On my last visit I needed help from 4 associates. Pancho, who was AWESOME in getting my issues resolved at the service desk; Kelley who has been genuinely interested in my kitchen remodel and is always available to help with your design, color, and combining needs. I believe it was Marco at the Paint counter that was spectacular with his service and info on the paints I needed; and last but not least, Jacuelyn who helped me check out and got me help putting everything in my car. This store and their staff deserve 5+ stars!!!
by
  • Verified Purchase
  • Recommended
Every time I go to Home Depot, everyone is always helpful and knowledgeable. They are acknowledge...
Every time I go to Home Depot, everyone is always helpful and knowledgeable. They are acknowledge you with a smile. I have positive shopping experiences.
by
  • Verified Purchase
  • Recommended
I'm always working on a new project at home and love the service this Home Depot provides every t...
I'm always working on a new project at home and love the service this Home Depot provides every time! Thank you to all the helpful and knowledgeable employees. It makes life a lot easier for me.
by
  • Verified Purchase
  • Recommended
Showing 1-30 of 400 reviews

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