#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(619)591-5695
Tool & Truck Rental(619)591-5696
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 7:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
1320 Eastlake Parkway
Chula Vista, CA 91915
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Customer Store Reviews

  • 4.7 out of 399 reviews
93%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (399)
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Showing 1-30 of 399 reviews
Traci at checkout was very friendly and made sure I was in and out very fast.
Traci at checkout was very friendly and made sure I was in and out very fast.
by
  • Verified Purchase
  • Recommended
The cashier OMAR was very friendly, courteous and took the time to make me feel welcome! Thank y...
The cashier OMAR was very friendly, courteous and took the time to make me feel welcome! Thank you OMAR!
by
  • Verified Purchase
  • Recommended
Very clean, neat and organized store! Shelves were fully stocked. Employees were very friendly! T...
Very clean, neat and organized store! Shelves were fully stocked. Employees were very friendly! The cashier Jake provided great customer service and was very nice and friendly as well! He acknowledged me when I arrived at the cash register, and I asked about Christmas decorations and lights. He let me know where I can find the Christmas lights and decorations. I found everything that I needed. I will definitely go back to shop at the Home Depot in Eastlake!
by
  • Verified Purchase
  • Recommended
The Home Depot in Eastlake, Chula Vista, is very clean and organized. The shelves were fully sto...
The Home Depot in Eastlake, Chula Vista, is very clean and organized. The shelves were fully stocked for Black Friday! The employees through out the store were friendly. The cashier Jake provided outstanding customer service from when we arrived at his cash register all the way through checking out and paying for our items. He greeted my family and I when we first arrived, asked if we found everything we need, and thanked us for shopping at Home Depot! Awesome and Outstanding Job! I will definitely go back to this Home Depot to shop! Thank you!
by
  • Verified Purchase
  • Recommended
im a fast shopper i know what i want and like going in getting the items i need and leave. knowin...
im a fast shopper i know what i want and like going in getting the items i need and leave. knowing the locations of items in home depot i go and get items and out the door. and if i need help the staff are openly helpful to help with suggestions.
by
  • Verified Purchase
  • Recommended
It's always a good experience overall. I do suggest more customer service people with gardening area
It's always a good experience overall. I do suggest more customer service people with gardening area
by
  • Verified Purchase
  • Recommended
EMPLOYEE HERE ARE ALL PROFESSIONAL AND HELPFUL
EMPLOYEE HERE ARE ALL PROFESSIONAL AND HELPFUL
by
  • Verified Purchase
  • Recommended
Employees are always helpful no matter what. 10 years ago that wasn't the case and I am happy to...
Employees are always helpful no matter what. 10 years ago that wasn't the case and I am happy to note the improvement with the overall customer service.
by
  • Verified Purchase
  • Recommended
The staff are knowledgeable and the store is very clean. They have almost everything you need fro...
The staff are knowledgeable and the store is very clean. They have almost everything you need from appliances to home improvement.
by
  • Verified Purchase
  • Recommended
Very nice experience and the store was clean and staff very helpful
Very nice experience and the store was clean and staff very helpful
by
  • Verified Purchase
  • Recommended
always well stocked and a very helpful and friendly every time
always well stocked and a very helpful and friendly every time
by
  • Verified Purchase
  • Recommended
The customer service was outstanding.
The customer service was outstanding.
by
  • Verified Purchase
  • Recommended
Very clean, very nice store. My only negative remark is that they need more associates to assist ...
Very clean, very nice store. My only negative remark is that they need more associates to assist customers. I waited for about 15 minutes and left when I did not receive the help I requested.
by
  • Verified Purchase
  • Recommended
Good customer service!
Good customer service!
by
  • Verified Purchase
  • Recommended
I visit the store quite often and mostly have had positive experiences each and every time. The ...
I visit the store quite often and mostly have had positive experiences each and every time. The store has always carried the products that I am there to purchase and reasonably priced. Lastly, beware of Maria in the garden shop, not the friendliest person in that store. Very temperamental and triggered!
by
  • Verified Purchase
  • Recommended
Maria in the garden department was above and beyond her duties when she took care of me in the ga...
Maria in the garden department was above and beyond her duties when she took care of me in the garden department. She showed me clearance items that I purchased right on the spot and saved me a. Lot of money in the process. She is an excellent employee and she made my day extremely easy when finishing my backyard retaining wall project. Promote this employee now. She works extremely hard and makes the garden department shine. Thank you Maria!! You are the best!!
by
  • Verified Purchase
  • Recommended
very good branch, very helpful staff in rental tool department. Jose is his name - very excellent...
very good branch, very helpful staff in rental tool department. Jose is his name - very excellent customer service.
by
  • Verified Purchase
  • Recommended
Rafaela was above and beyond during my return process. Thank you!
Rafaela was above and beyond during my return process. Thank you!
by
  • Verified Purchase
  • Recommended
Store was very clean and well stocked. Store associates were very attentive and the environment ...
Store was very clean and well stocked. Store associates were very attentive and the environment in the Store was Safe and Friendly...good feeling to come back and shop always.
by
  • Verified Purchase
  • Recommended
I find this Home Depot has good employees who pride themselves in helping their customers.
I find this Home Depot has good employees who pride themselves in helping their customers.
by
  • Verified Purchase
  • Recommended
We were in the market for a kitchen appliance suite and washer/dryer combo. The two appliance spe...
We were in the market for a kitchen appliance suite and washer/dryer combo. The two appliance specialists that worked with us (Ramon and Ceirra) on several different occasions were very knowledgeable about the products and discounts, helpful, patient and had our best interests in mind. We asked a lot of questions, compared a lot of products, and changed our minds several times but they always remained pleasant and never showed any signs of frustration! They were AMAZING!!! The only disappoint we had was that Home Depot was out of stock of our first choice dishwasher and washing machine so we had to go with our second choice. But Ceirra made sure that we were completely satisfied with the choice that we ended us with!
by
  • Verified Purchase
  • Recommended
Mark from Gardening provided excellent service to help us pick a great grill. I highly recommend ...
Mark from Gardening provided excellent service to help us pick a great grill. I highly recommend anyone interested in any outdoor stuff to ask for him.
by
  • Verified Purchase
  • Recommended
I love shopping to this store due to the cleanliness and more organized. Shelves are well stock a...
I love shopping to this store due to the cleanliness and more organized. Shelves are well stock and easy to find. The associates are more helpful than ever.
by
  • Verified Purchase
  • Recommended
To put it simple, the front staff/cashier's were awesome, but the staff in the back who are there...
To put it simple, the front staff/cashier's were awesome, but the staff in the back who are there to help you find stuff were the rudest homedepot employee's I have ever encountered
by
  • Verified Purchase
Great job by Gabe and Jose. If you need something, do not hesitate to ask either one of these guy...
Great job by Gabe and Jose. If you need something, do not hesitate to ask either one of these guys. They were both a great help.
by
  • Verified Purchase
  • Recommended
BARBARA AT THE REGISTER AND CLAUDIA AT THE HOME DEPOT DESIGN CENTER DEPARTMENT PROVIDE EXCEPTIONA...
BARBARA AT THE REGISTER AND CLAUDIA AT THE HOME DEPOT DESIGN CENTER DEPARTMENT PROVIDE EXCEPTIONAL CUSTOMER SERVICE!
by
  • Verified Purchase
  • Recommended
always ready to help you great service friendly people workthere
always ready to help you great service friendly people workthere
by
  • Verified Purchase
  • Recommended
this is very convenient for, I can walk there from my house>
this is very convenient for, I can walk there from my house>
by
  • Verified Purchase
  • Recommended
I am a regular shopper at this store. (as well as other Home Depots) and am happy with the servic...
I am a regular shopper at this store. (as well as other Home Depots) and am happy with the service. It is well stocked with what I need and if an item is not available I have been able to order what I need.
by
  • Verified Purchase
  • Recommended
Store was clean and customer services was great.
Store was clean and customer services was great.
by
  • Verified Purchase
  • Recommended
Showing 1-30 of 399 reviews

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