Reviews for Fairfield, CA #637

One of the best and most complete Home Depots we've shopped at. It's also very organized, The staff are very helpful, even helping us find the littlest things

Awesome Home Depot, always a great experience!

I liked your gardening area. I was looking for a rose plant to memoralize my mom. I found the most beautiful pink Mianda Lambert rose. The rose is now in my front yard in it's big planter. It was perfect for me. Your cashier Marikyn was kind and pleasant. I also purchased a yellow beautiful hybiscus flower.

THANK YOU SANTIAGO FOR YOUR HELP

This is a very nice and friendly store. The employees are very helpful and knowledgeable.

Clean, some knowledgeable employees, waiting for a store employee to help sometimes takes a long time. But all employees are helpful and polite.

I would love for you to start carrying the Shell no-pest strip for the inside of the home. They are an excellent repellent for mosquitoes during the hot summer months. It is hard to find one for indoors, inside your home. Not just garages, crawl spaces and storage. Please look into this matteer

Same great customer service up and down California .

We are in the fence building business and are dealing with many HD stores in Northern California. Frank at the ProDesk (Fairfield #0637) provides outstanding customer service. He is polite, thorough, responds in a timely manner and follows through. Only recently Frank made sure we received a larger delivery on time. Without Frank's help and a timely delivery, we would not have been able to make our customer happy. We would have started on a negative note, which is far from ideal. We appreciate Frank's help and are looking forward to doing business with Fairfield going forward. I also want to mention that both Service Desk and ProDesk employees responded to all calls very quickly and the hold time was minimal. I also felt that my messages were passed on and nobody dropped the ball

THERE ARE SOME GREAT PEOPLE WORKING THERE VERE HELPFUL

My experience with this store has always been welcoming. It's well organized and pleasant.

Friendly courteous employees!

Always clean and quiet like all other locations.

Great location and super service

Frankie Espinosa helped me to find some redwood vinyl lattice when no one else seemed to be able to. He found it on the computer inventory but the store was very busy. He told me he would check the next morning and call me. Frankie called the next day and said to give him a little time to get the material brought up. I went in about 2 hours later. Frankie was at lunch, there was no material on the shelves. I talked to another employee at the pro desk who looked and found it in inventory. She called the person who had responsibility for the area to verify if it was there. That employee said there was none. Frankie just got back from lunch and I told him there was none. He told me he saw it himself. Frankie went to the warehouse located the 4 X 8 of lattice and brought it to me. I very much appreciate his diligence to his job and customer helping me to get what I needed. Stellar employee you have there.

Ease of finding items

THE PEOPLE ARE VERY NICE AND HELPFUL BUT THERE ARE RARELY PEOPLE AVAILABLE TO HELP ANSWER QUESTIONS OR FIND PRODUCTS.

Home Depot staff (including contractors) were very accommodating and courteous. They took time to listen to my inquiries and gave me sound advice on my project. Everyone knew exactly where things were and comparisons. Meeting veterans who work at the Home Depot and getting thanked for being active duty military made a remarkable difference. I always get a pleasant experience at Home Depot stores which I call "my happy place." Thanks for going above and beyond!

Knowledgeable employees are always available to assist buyers.

We had a very pleasant experience. The employees were very friendly! Will recommend to my family and friends

Clean, well stocked and always enthusiastic about helping. A great community partner!

The store was really clean and fully stocked. Was treated with the best customer service. Definitely will be returning in the future.

We slipped off the freeway, made our way to this store early one day last week, picked up some things from outside the garden center (where the doors weren't open yet), carted them into the main store and were warmly greeted by Vitolina, about the friendliest cashier around. She not only checked us out quickly, but gave me my military discount, thanked me for my service, and provided paper towels for my wife and I to wipe our hands, which had gotten a little dirty in the process. Outside, another sales associate saw us in the parking lot and offered to help unload our things into the car. Although we didn't need the assistance, it was very nice of him to ask. This really seems like a friendly store and we'll definitely shop here again.

The store is cleaner and better organized than it has been over the years, Also, while HD employees have always been knowledgeable, the are now more friendly and helpful.

The Fairfield location is always clean and well organized and has qualified employees working.

store looked fine on a thursday night and still a lot of foot traffic cashier Kaylee is a delight as well as several young and enthusiastic sales people this store is stacked for the next 20 years, probably

Good location, and friendly employees.......................

I can always fine someone to help me when needed!!!

This location is the best in our area.

Store is well organized and the prices are much better than at other stores. Keep up the great deals and excellent customer service experience.