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Filter Reviews By:Rating, Profile, Gender, Age (486)
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Showing 1-30 of 486 reviews
Feb 2, 2022
Very Clean and friendly staff
The store was clean and the staff was friendly
by
Recommended
Jan 4, 2022
Best staff
The people here are knowledgable and friendly--eager to help solve problems.
We have been impressed with the ease of ordering items and installations have been great!
by
Recommended
Nov 24, 2021
Excellent Sales Staff
Friendly, accessible, knowledgeable sales staff
by
Recommended
Nov 21, 2021
Appliances costumer service rocks
We had an excellent experience shopping at HomeDepot.
by
Recommended
Oct 28, 2021
Great Customer Service
I had to return product I didn't need anymore. The greeter brought me right to the customer service desk and the person there got me helped an don my way very quickly and friendly. Even asking me to bring me to the department to see if i need help with choosing a different product.
by
Recommended
Jul 25, 2021
Management needs a class on taking care customers when there is a problem.
Management needs a class on taking care customers when there is a problem.
by
Verified Purchase
Jul 13, 2021
Great store and friendly knowledgeable people.
Great store and friendly knowledgeable people.
by
Verified Purchase
Recommended
Jul 10, 2021
Alyssa in flooring is very knowledgeable about her products and services. Really made our shoppin...
Alyssa in flooring is very knowledgeable about her products and services. Really made our shopping experience enjoyable.
by
Verified Purchase
Recommended
Jul 10, 2021
Great customer service staff who work offer assistance in answering questions and offering solut...
Great customer service staff who work offer assistance in answering questions and offering solutions for all your home improvement needs. I had a light switch that went out and I had gone to my local hardware store and a big box home improvement stores. Neither could solve my issue without major rewiring or delay. Home Depot was the only store that had knowledgeable employees that found solutions that would work to solve this without major expense. It moved Home Depot from 3rd place to 1st place go to for my home improvement needs.
by
Verified Purchase
Recommended
1 found this review helpful
Jul 9, 2021
I shop Home Depot most everyday The Fridley store is my preferred location. Courtney has helped ...
I shop Home Depot most everyday
The Fridley store is my preferred location. Courtney has helped me throughout the years.
I had a Combi h2o/boiler go out in my home and needed to locate a replacement and it wasn't looking good.
With her help, I was able to locate and order a new Rheem unit.
She walked through this like she orders these everyday!
I was in and out of the store in no time and got exactly what I was looking for thanks to her professionalism.
Thank you for having such an awesome employee..
by
Verified Purchase
Recommended
Jul 3, 2021
Great store very knowledgeable employees it's a tie between your store and the mpls quarry store....
Great store very knowledgeable employees it's a tie between your store and the mpls quarry store. I Love them both it just depends on traffic.
by
Verified Purchase
Recommended
Jun 23, 2021
Great place to shop. Very nice and knowledgeable staff.
Great place to shop. Very nice and knowledgeable staff.
by
Verified Purchase
Recommended
Jun 22, 2021
The girl helping me a customer service desk was rude and unprofessional. I believe her name was M...
The girl helping me a customer service desk was rude and unprofessional. I believe her name was Maybe Jessica or Stephanie. She was rude when I asked for store credit for an item that I had a receipt for. Then she went on a rant about how she only made $12 an hour. I thought this was very unprofessional. The entitlement of making a good wage without having to work hard for it with this younger generation is extremely annoying.
by
Verified Purchase
Jun 18, 2021
Did not know how to process a return for an on line purchase. Had to call customer care and spen...
Did not know how to process a return for an on line purchase. Had to call customer care and spent over an hour getting a credit for returned item.
by
Verified Purchase
Jun 9, 2021
Great service, great employees, always has the parts I need and the friendly service to help if I...
Great service, great employees, always has the parts I need and the friendly service to help if I need it!
by
Verified Purchase
Recommended
Jun 5, 2021
Had multiple employees great my fiance and I and ask if we needed helping finding anything. When ...
Had multiple employees great my fiance and I and ask if we needed helping finding anything. When we entered certain parts of the store, we had other Home Depot employees greet us and ask if we had questions or needed assistance looking for anything. This Home Depot is not the closest location to my home, there is actually 2 other closer locations, but from here on out I plan on taking all of my business needs to this location because of the friendly and knowledgable staff members. It goes a long way when the staff know their department and are able to assist with questions! It makes a world of difference and I was so happy to find that here.
by
Verified Purchase
Recommended
May 27, 2021
Good customer service and very friendly
Good customer service and very friendly
by
Verified Purchase
Recommended
Apr 18, 2021
YOUR EMPLOYEES HAVE ALWAYS BEEN HELPFUL, AND IN THE EVENT THEY MAY NOT KNOW THE ANSWER(S), THEY A...
YOUR EMPLOYEES HAVE ALWAYS BEEN HELPFUL, AND IN THE EVENT THEY MAY NOT KNOW THE ANSWER(S), THEY ARE QUICK TO FIND AN ASSOCIATE WITH SPECIFIC KNOWLEDGE. CASHIERS HAVE BEEN ESPECIALLY HELP, KIMBERLY AT CHECK OUT IS OUTSTANDING. WELL SELECTED AND WELL TRAINED !
by
Verified Purchase
Recommended
Apr 15, 2021
The people are always helpful and knowledgeable. They have people that have obviously worked in ...
The people are always helpful and knowledgeable. They have people that have obviously worked in the fields related to the departments that they work in. I don't want a 15 year old working in plumbing.
by
Verified Purchase
Recommended
Apr 13, 2021
Store is always clean and the employees are always helpful and knowledgeable! As a single mother...
Store is always clean and the employees are always helpful and knowledgeable! As a single mother trying to tackle her own home projects its great knowing I can ask or explain to any employee and they're always helpful to make suggestions or recommendations. It takes the guessing game away from me. Very friendly store to visit.
by
Verified Purchase
Recommended
Apr 11, 2021
This store has outstanding staff! They found the breakers I needed even though they were not on t...
This store has outstanding staff!
They found the breakers I needed even though they were not on the shelf. This is a popular breaker currently and I had already been to another store that did not have any.
They knew what a lockout was and why the inspector wanted me to have one.
They knew which Home Depot carried the lockouts.
They were patient, when I was confused.
There is a Home Depot closer to my home, however the experience at this store has made it my go to store.
by
Verified Purchase
Recommended
Apr 9, 2021
This is Doris very good customer service and you can find almost the one you need it
This is Doris very good customer service and you can find almost the one you need it
by
Verified Purchase
Recommended
Apr 4, 2021
All the products are well organized at the shelf and all the area clean well
All the products are well organized at the shelf and all the area clean well
by
Verified Purchase
Recommended
Apr 2, 2021
The flooring associate was very helpful and knowledgeable. I am very excited to get my new vinyl...
The flooring associate was very helpful and knowledgeable. I am very excited to get my new vinyl flooring.
by
Verified Purchase
Recommended
Mar 26, 2021
Clean store, and very helpful staff.
Clean store, and very helpful staff.
by
Verified Purchase
Recommended
Mar 23, 2021
Home Depot is my go to store and has been for years.It has everything I need for all my needs.
Home Depot is my go to store and has been for years.It has everything I need for all my needs.
by
Verified Purchase
Recommended
Mar 18, 2021
Good , friendly , helpful people working in this store I shop here a lot .
Good , friendly , helpful people working in this store I shop here a lot .
by
Verified Purchase
Recommended
Mar 17, 2021
Helpful staff, plenty of parking space.
Helpful staff, plenty of parking space.
by
Verified Purchase
Recommended
Mar 7, 2021
Excellent service and selection of products!
Excellent service and selection of products!
by
Verified Purchase
Recommended
Feb 3, 2021
Mark G. was very helpful the last time I visited this store....
Mark G. was very helpful the last time I visited this store....