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Showing 1-30 of 827 reviews
Dec 16, 2023
Great staff
The staff at this store are wonderful!
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Recommended
Dec 14, 2023
Had the pleasure of meeting with the most respectful, polite, and patient employee at the Home Depot at the Forum today
Miss Olivia from the customer service department. Changed my whole perspective on the employees that work in Home Depot. She needs a raise, bonus, or a metal/ trophy as an award for her customer service skills. By far way beyond my expectations I had for the employees there.
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Recommended
Dec 7, 2023
Great Shopping experience
We bought our fridge, but we will get IT delivered soon. We get exactly the day, as we asked for. Very excited together it before Christmas.
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Recommended
Nov 30, 2023
Kudos to Rhonda
I had an extremely disappointing installation experience. Rhonda was summoned to handle my complaints. She was very understanding and empathetic. She did her best to remedy the situation to the best of her ability. Through her calm demeanor she was able to keep a very unhappy customer (me) from escalating. I know that the delivery, installation crew is 3rd party and hold nothing against the local Home Depot crew. I just won't be ordering any more appliances with installation. Thanks Rhonda for your help!
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Recommended
Nov 24, 2023
Poinsettias
I love the Black Friday sale on poinsettias. This years poinsettias are so full of red leaves. I always by like 10 or more and put them on my driveway. They look beautiful!
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Recommended
Nov 17, 2023
Above & beyond customer service!
My wife & I stopped at 3 stores for window washing fluid before finally stopping at Home Depot. Of course their shelf was empty of window washing fluid & after 2 hardware employees gave up after a couple minutes of searching we found Eric who went way beyond our expectations for customer service. He spent almost 15 minutes going around that store to try & find this product. He found it & found someone who could use the machine to get it down from a pallet on the top shelf. The reason we’re impressed is that Eric is in a wheelchair. We got almost no service from 2 employees who could walk & this man spent that amount of time looking for a single product for us. My wife & I were impressed & here I am now writing this review for her!
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Recommended
Nov 16, 2023
Great customer service.
customer service friendly and eager to help from start to finish
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Recommended
Nov 13, 2023
Great place to buy major appliances
Oscar is very knowledgeable and a great listener to assess a customers wants and needs in major appliances.
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Recommended
Nov 9, 2023
employee
Mike Brown is a treasure
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Recommended
Nov 8, 2023
Great Employees
Athera and Olivia helped us figure out how to pay for something we though was the right price and they were amazing enough to help us get it.
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Recommended
Oct 20, 2023
Great customer Service
I go to the forum store almost every day and i would just like to shout out to your employee Tanya she has gone above and beyond to help the customers there at you store i have seen her working the lines at the service desk while other stand around and talk. I really think she needs to be recognized for her hard work.
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Recommended
Oct 17, 2023
Great Customer service
Caurine had excellent customer service skills
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Recommended
Oct 13, 2023
Reveiw Store #8444
Store has a good inventory. Always has what I am looking for. Keep up the good work.
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Recommended
Oct 12, 2023
Cashier
The cashier, Henrietta, was great.
by
Oct 11, 2023
come on bro lets gob get the tools we need
i love there coustomer service always the best
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Recommended
Sep 21, 2023
Need more self checkout lines open
Somewhat frustrating, only 2 self check out lines were open and several customers waiting to check out
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Sep 2, 2023
Great Team at Home Depot
Olivia in Returns does a super job taking care of her customers! Aretha makes sure the Customer Service Department runs smooth as silk!
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Recommended
Aug 21, 2023
Exceed expectations
Great customer service, and pleasant experience waiting to return an item
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Recommended
Aug 20, 2023
Great associate experience
Nylah at the Fort Myers store was super helpful and a real asset to the store
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Recommended
Aug 18, 2023
Never not a frustrating experience
My husband and I frequent this Home Depot because it is the closest to our house, unfortunately. Most of our visits we are left frustrated because we can’t get any help from the abundance of staff that they have on the floor. Today was a perfect example. I was trying to pick up lumber and there were no lumber carts available inside of the store. I asked five separate employees for help locating a lumber cart, getting one from the parking lot or taking one that was not in use at customer service and after 15 minutes I left without the items that I needed, because not one of those five people spent more than a minute, speaking with me, or trying to “help” me so that I was able to complete my purchase. I take the time to leave the reviews but they must not take the time to read those either.
by
Jul 29, 2023
Always pleased with people and products of this store.
The product I am upset with is Home Depot Inc. It's way beyond time for the corporation the size of Home Depot forcing customers and employees to shop and work in a location way too small for the sales volume this store does. Build a new store for all of us, please.
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Recommended
Jul 27, 2023
"Miya" is a very friendly and helpful young lady and an asset to this store
We came in to buy a replacement Ryobi weedeater and after getting Miya's assistance, we also bought a new Ryobi electric pressure washer. She is very friendly and knowledgeable.
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Recommended
Jul 12, 2023
Great Customer Service From Miguel D. Specialty manager
Miguel D. Specialty manager went above and beyond for me !!!! Thank you so much ! I wish there were more of you !
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Recommended
Jul 5, 2023
Great Staffs at Home Depot
Both Desiree and Olivia made my shopping experience much better with buying a fan that were giving me trouble to find and buy in store and on online. They both took great care of the situation and I'm forever grateful.
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Recommended
Jul 5, 2023
Excellent customer service
We buy at this store frequently. The employees’ attitude towards the customers makes the difference in our shopping experience. They are knowledgeable, caring, and willing to help.
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Recommended
Jul 2, 2023
Jeff is a gem and hard worker
We just moved to the area and new to store. Jeff was very helpful
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Recommended
Jun 28, 2023
Poor
I asked 3 times for help and no one showed up.
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Jun 23, 2023
Great customer service
Ed and Eric took my call and spent extra time searching the store for the product I wanted so I didn’t drive there unnecessarily.
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Recommended
Jun 11, 2023
Great salesman Bill Cooper.dedicated to satisfy customers
I bought an electric range and so far the buying experience is very satisfactory.Awaiting the delivery
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Recommended
Jun 4, 2023
Quantity and quality !
Found all we needed for our light fixtures and the quality is amazing