#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(239)274-1102
Tool & Truck Rental(239)274-1108
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 7:00am - 8:00pm
Location
3402 Forum Blvd
Fort Myers, FL 33905
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Customer Store Reviews

  • 4.7 out of 827 reviews
93%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (827)
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Showing 1-30 of 827 reviews
Stand up freezer
purchased about a month ago. was delivered to our home without issues. Price was great and customer service while choosing our product was above standard.
by
    • Recommended
    Worst Shopping Experience Ever
    NO ONE to help! I asked for assistance and was told "not my department" 30 minutes later my step son and I climbed shelves to retrieve the items we needed.
    by
      Appiance purchase
      We purchased a refrigerator, dishwasher & washer & dryer- experienced EXCELLENT service from Patti DeSalvo & Vince Cipriano - got great prices & 24 NO interest. Can't beat that- these were LG appliances
      by
        • Recommended
        Outstanding customer service
        Service members were friendly and willing to help with my home shopping needs!
        by
          • Recommended
          Home depot at the Forums in Ft. Myers Fl
          This is one of the cleanest organized stores I've seen. Employees are very knowledgeable and helpful.
          by
            • Recommended
            great supplies
            The store has all I always need and the trained personnel to suggest the best products. it is clean and organized. plus friendly personnel.
            by
              • Recommended
              Good store
              I like go to home depot than other store because every department have someone can help when you need
              by
                • Recommended
                Great place
                Very clean and profesional people
                by
                  • Recommended
                  Busy as always
                  I usually avoid this Home Depot as it is always super busy and crowded . We needed something that was at this store and when we looked for the items, it was not in stock on the display. The person in Hardware responded and checked. The inventory said they had it , probably in the overstock. He retrieved the stairs and proceeded to search the boxes until he found it. The check out person was very helpful.
                  by
                    • Recommended
                    Great customer service!
                    Very professional and customer service friendly, from the rental / pro department, to the cashiers. Everyone I encountered there was very customer service oriented. I wouldn’t shop anywhere else got home improvement needs. Also, Steve, the store manager, is the absolve BEST! Great manager and gets back to all of the customers.
                    by
                      • Recommended
                      Worst store in the area
                      Manager injected himself into an issue with a LG refrigerator, promised to replace it, but instead just refunded my money and didn’t even bother to let me know, now since inflation the cost of exact replacement is higher
                      by
                        Great service
                        (Jordan) was amazing thanks
                        by
                          • Recommended
                          Customer Service.
                          by
                            • Recommended
                            Marsia is awesome!!!!!!
                            From the moment I arrived Marsia was incredibly helpful, polite and efficient. She deserves a BIG raise! Great talent and person to have working for Home Depot
                            by
                              • Recommended
                              Awesome service from Boston Steve and Cody
                              Awesome service at the Pro Desk.....
                              by
                                • Recommended
                                Excellent Customer Service
                                Excellent customer service experience because of Sale Cashier Shelbie. She was professional, friendly, knowledgeable, patient and took the time to get my issue resolved.
                                by
                                  Excellent damaged goods resolution!
                                  Team members resolved a complicated damaged goods purchase with care and made it right by me!
                                  by
                                    • Recommended
                                    Great Service!!
                                    I bought doors and windows for a new house I am building, and "Boston" Steve helped me a lot to put my order together and schedule a delivery.
                                    by
                                      CHECK VALVE 1 1/2" SIZE
                                      ONLY LASTED 2 YEARS AND 2 MONTHS AND SEPARATED INSIDE OF WELL, MAKING IT SEEM LIKE THE PUMP WAS BAD, BUT IT WAS THE CHECK VALVE INSTEAD, ANYWAY JUST BAD NEWS, MAYBE THE VALVE SHOULD BR MADE BETTER.
                                      by
                                        Great Experience!
                                        Trevor and Angel were awesome! If you have any issues, they are the ones to help. All of the employees there are extremely polite and helpful. I always enjoy my experience at this location!
                                        by
                                          Outstanding Customer Servicw
                                          Bought a Tool Box Chest and the Salesperson Pedro was very helpful at checkout, we meet the Store Manager and was also very helpful. Thank me for visiting the store and asked if we needed help to load it. Which we personally helped us load it into the pick up. Great Shopping Experience!
                                          by
                                            • Recommended
                                            Great employees!
                                            I shop this Home Depot and I am always happy with the employees and product selection. Will continue shopping this location.
                                            by
                                              • Recommended
                                              Great customer service
                                              We purchased a water cooler from this Home Depot and Julia and Bill provided exceptional. Both were very friendly and knowledgeable. Bill even took the time to search for other items we had purchased in the past so we could check if we purchased the extended warranties or not. He provided input when appropriate and didn’t push anything on us we didn’t want.
                                              by
                                                Such a welcoming atmosphere
                                                Everytime I’m in this store it makes my day better
                                                by
                                                  • Recommended
                                                  Great store!
                                                  This store has very nice employees that always help me to get what I need.
                                                  by
                                                    • Recommended
                                                    What a pleasant shopping experience!
                                                    I needed 2 specific items and didn’t know where to find them. The employees were all friendly and helpful!
                                                    by
                                                      • Recommended
                                                      knowledgeable checkout
                                                      Henrietta was super helpful with a propane exchange, especially because I was also returning a full, but defective tank.
                                                      by
                                                        • Recommended
                                                        Great Customer Service
                                                        I find this Home Depot to have exceptional customer service. The only thing I wish was different was that the employees could unmask. It's so hard to hear them when they speak AND you can NEVER see smiles. I've been in sales/marketing/customer service all my life and a SMILE is 90% of feeling like you're appreciated as a customer. #UNMASK
                                                        by
                                                          • Recommended
                                                          Helpful Employees
                                                          Store clerks walked us over to the curtain area and then walked us up to the picture hangers area. He went above and beyond.
                                                          by
                                                            • Recommended
                                                            Oskar in appliances is a great source of information
                                                            If you are appliance shopping, I recommend Home Depot! They had what I needed in stock and their staff was very helpful in guiding us to the correct refrigerator. Oskar in particular was wonderful.
                                                            by
                                                              • Recommended
                                                              Showing 1-30 of 827 reviews

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