#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(239)274-1102
Tool & Truck Rental(239)274-1108
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 7:00am - 8:00pm
Location
3402 Forum Blvd
Fort Myers, FL 33905
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Customer Store Reviews

  • 4.7 out of 827 reviews
93%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (827)
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Showing 1-30 of 827 reviews
Lynn in Customer Service and John in plumbing
Lynn and John went out of their way to help me try and find something that the website said was in stock..but wasn’t. They took my number to call me with an update on what they found out.Both of them are friendly and upbeat individuals who really seem to enjoy their job!
by
    • Recommended
    Great employee knowledge
    Each time I visit this store Eric Renegar in the hardware section is able to provide exceptional customer service. He’s super knowledgeable in the area he works & his level of customer service overall exceeds my expectations each visit. Employees can really make a visit to a store great or not, especially when you’re spending money, and Eric makes every single visit to the store a great experience & he’s a fantastic employee all around.
    by
      • Recommended
      Was able to get what I needed and back to my project very timely
      I was working on a home project this morning and needed additional materials. I was able to find quickly and greeted by friendly cashier Caroline and able to get back to my project very timely.
      by
        • Recommended
        Amazing Kitchen Designer
        If you need to design a kitchen, find David Tilton in this store!! He is amazing! Knowledgeable, professional and helpful!! He helped us with our entire project!!
        by
          • Recommended
          Great
          I had the best experience with the customer service when I wanted to buy kitchen cabinets for my home. I am very glad that I went to the Home Depot to do so.
          by
            • Recommended
            had what I needed
            Lynn was very helpful in getting me what
            by
              • Recommended
              Cashier Sally
              Was most helpful and attentive to assure I was properly enrolled to receive my Veteran Discount based on new HD protocol
              by
                GREAT EMPLOYEE JAE
                WHEN MY 75 YEAR OLD MOTHER AND I WENT TO HOME DEPOT TO FIND THE REMAINING THINGS WE NEEDED TO FINISH HURICANE IAN REPAIRS. I WAS NOT SURE ALL THE THINGS WE NEEDEED, I ASKED A FEW EMPLOYEES WHERE THE ITEMS WERE THAT ANOTHER CUSTOMER ACTUALLY WAS KIND ENOUGH TO TELL ME TO HELP. THEN A DIFFERENT SHOPPER HELPED ME LOOK WHEN WE COULD NOT FIND IT HE WAS KIND ENOUGH TO FIND A WORKER WHO KNEW WHAT I WAS TALKING ABOUT. HIS NAME IS JAE AND HE WENT ABOVE AND BEYOND TO HELP US FIND ALL WE NEEDED. NOT ONLY WAS HE HELPFUL HE WAS CURTIOUS AND PILOT. THANK YOU JAE.
                by
                  • Recommended
                  Garden help
                  Malik wilder in the garden center was very helpful highly recommend!
                  by
                    • Recommended
                    Fantastic Staff
                    From start to finish this store was one of the best I have ever encountered in every way
                    by
                      • Recommended
                      Realtor
                      I would like to highly recommend Ms. Blair, her Customer Service is above and beyond. She is an asset to this store.
                      by
                        • Recommended
                        Great selection on Appliances
                        Oskar, our salesperson, was professional and knowledgeable. He listened to our needs, and matched us to the appliances that would fit those needs! He took the time to explain and answer all our questions! Thank you Oskar!
                        by
                          • Recommended
                          Great and large inventory
                          We have used this store many times and would recommend it to anyone
                          by
                            • Recommended
                            Great Store
                            Home Depot is stocked very well. In these times not all stores are. The store is clean and I can always find someone to help me if I have questions. Customer Service is good and check out is quick and easy.
                            by
                            • Verified Purchase
                            • Recommended
                            OutStanding Employees
                            Satisfied With employee Advilan Richard. Had The Stuff I wanted.
                            by
                              • Recommended
                              No more military discount
                              Home depot now only allows for a $400 per year discount for veterans. You still may receive a 10% discount on SOME items but many are excluded. Once the $400 per you discount is reaches veterans will no longer get receive any discount. Poor taste Home Depot
                              by
                                NIKI in area rugs is WONDERFUL. Shop at the Home Depot FORUM
                                What a delightful shopping experience. I found someone who put the Customer in Customer Service. I was greeted by Niki with a big smile in the area rug department. She offered me help with finding a price and also added advise about the inventory and how to find just the right product. She Obviously enjoys her job and was friendly and knowledgeable about the products and the store. HOME DEPOT KEEP this young lady and treat her right because you have a real asset in this remarkable employee. She is the kind of employee that makes me want to come back and shop at your store. Bravo Niki!!!
                                by
                                  • Recommended
                                  Paul in Garden Shop
                                  I love The Forum Home Depot location. It doesn’t compare to some of the other locations I have visited. It’s clean and the employees really improve your shopping experience. Paul in the Garden Shop was so pleasant, professional, helpful and kind. Thank you Paul!
                                  by
                                    • Recommended
                                    Love the Garden Shop
                                    Paul in the Garden Shop is very helpful! Thank you, Paul!
                                    by
                                      • Recommended
                                      Appliance Center
                                      The only issue I have with Home Depot is, I wish we had one in LaBelle, Florida. I'm proud to see Home Depot hires veterans who then pass on that kindness and professional experience to their customers. Thank you, Home Depot
                                      by
                                        • Recommended
                                        Excellent customer service and helpful
                                        Two of the associates helped me load 12 bags of pond pebble rocks. I have a hard time hauling them from the back 9f the garden shop to the front area, they were really helpful and happy to help.
                                        by
                                          • Recommended
                                          Nice team and great customer service. Ask for DAVE Z.
                                          We bought a stove and a microwave. Great discounts and great service. Please and and friendly staff.
                                          by
                                            • Recommended
                                            stores are to big and not enough help.
                                            it's hard to find products in the store. customer service is terrible. lack of building supply knowledge .knowing where to find and identify products.
                                            by
                                              • Recommended
                                              Friendly and knowledgeable
                                              Gwen and Nicole great smiles and courteous when I was checking out
                                              by
                                                • Recommended
                                                Great Store
                                                Excellent store- always a good experience.
                                                by
                                                  • Recommended
                                                  Needed a price match and got it!
                                                  I needed a price match on the Dremel workstation and was able to achieve this with Lila in customer service. The item was not in stock but they had some at the warehouse and will deliver the next day! Lila was fantastic in making this happen!
                                                  by
                                                    • Recommended
                                                    Andrew
                                                    Kevin was very nice guy and he helped me out and he was really attempted to my needs. You guys are lucky to have him.
                                                    by
                                                      • Recommended
                                                      Stocked store
                                                      I have no complaints. Enjoy every visit when I go to this store. Everything I’m looking is always in stock. If not on shelves associates go out their way to get it for you. And everyone is always so cheerful, helpful and friendly.
                                                      by
                                                        • Recommended
                                                        Appliance purchase
                                                        Bill cooper in appliances was very helpful
                                                        by
                                                          • Recommended
                                                          Parking to Customer services
                                                          Parking for anyone at this store is almost impossible and the store itself needs a complete overhaul. contractors parking is a major problem and needs to be addressed. Isles are bogged down with products and customers can not get to what they need at this store. Dysfunctional and disorganized. Customer service is okay but not great needs some improvements. On a scale of 1-10 I am rating this store a 3
                                                          by
                                                            Showing 1-30 of 827 reviews

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