Reviews for Ft Myers #276

You can't even walk down the aisles. So much returned garbage blocking the aisles. Why is there stoves outside in the garden section?

Purchased Large Order of Lumber for Project. Order taken at ProDesk quickly, Professionally, Great Friendly, Knowledgeable, People!

Wilson (tools- store #0276 Ft Myers- Tamiami) was zero help today as he was reluctant to check on-hands for Milwaukee battery for a M18 Fuel Milwaukee Multi-tool I was purchasing. I had to find him in a less travelled aisle leaning on stock shelf on his phone. I asked him twice to check on-hands and he just said it was out of stock. Lost add-on sale. Terrible customer service as this associate was lethargic, lacked motivation and seemed sleepy. What has happened to good to great customer service at HD?

Dashed in for some spray paint. Super friendly cashier Kahyla.

Very helpful staff working at this store. Had a good experience with the lady in the window covering department. She went above and beyond to assist me in an item I was looking for.

Max Dunn, Millwork Specialist, did a great job helping arrange for measurements to be taken and gave helpful information regarding products offered.

I wanted to acknowledge Neshia and seylin they were very helpful. It was almost closing time but they were very patient and friendly

I had an issue with the product purchased and Toni the manager and Allore the returns specialist handled it without question. This saved me time and money. I will always shop here first when in need of building supplies and appliances.

During this time of recovery from hurricane Ian Home Depot has been great about keep the products needed to rebuild on the shelves, and the associates have been quite helpful patient and respectful. I appreciate all the professionalism Thank you

We were shopping for outdoor furniture. It couldn’t have been a more positive experience! The customer service we received was Excellent!!

Very helpful and focused on helping people thoroughly and completely. Thank you Dotty. We left with a warm feeling.

Just overall the most friendly store I’ve experienced in Florida

Cashier Kayli’s bubbly attitude was a breath of fresh air. Wish more people had her positive and friendly attitude.

I had a return and need to purchase the correct items. Janet in customer service made my experience smooth and comfortable. I will give greater consideration to purchase at this Home Depot

Max did a great job on solving my problem and I was also helped by a guy with a black fuzzy beard whose name I believe was Mustatio or something like that

The customer service at this store is awesome. The manager ( the one with a salt & pepper beard) I dealt with was absolutely wonderful. He went above and beyond helping me. This type of employee is hard to find these days. Great store!

Ashley is great at customer service

Our experience shopping for fence and gate materials was excellent solely due to the two guys who helped us out. One named Reggie. The other guy's name eludes me however both of these employees should be commended for their customer service skills

Horrible service. Find a way to say “Yes”.

Good store - Good People - Very helpful and friendly - Knowledgable

On a few occasions, I have purchased paint and needed to go back for an extra gallon. When I give them my information, they said I don't see you in the system....how can that be after I just gave you my information when I purchased the paint a day or two ago....someone is not paying attention to their job. My suggestion, ask and ask again before you leave if your information is in the system. Frustrating as hell!

The prices were very attractive compared to similar stores

It was a busy Monday morning, and yet I found plenty of available staff members to assist with my questions and needs in an expedient way. Cash registers were also well staffed (which is apparently not standard anymore) and cashiers very helpful! WTG HD! :)

My contractor was denied pickup for my order since it was labeled as delivery. They told my contractor I have to cancle the entire order and reorder it without delivery. My items were sitting on the show room floor and not yet prepared for delivery as it was weeks away.this has delayed my project.

Was looking for gravel that is always in the masonry department. Was sent by associates to various areas of the store looking for it. No one offered to help more than pointing in a direction and saying they think it was in aisle X.

I am an older woman living alone and restoring my home after a destructive hurricane (Ian). I have been to Home Depot many times! The staff is always very friendly and helpful to me.

Steve Marrero was our kitchen designer and he was outstanding. Very patient and knowledgeable as he helped us through many changes anda final deisgn.

Cashiers are very rude. Especially over by pro sales.

There was a young lady working the tile department her name was Leah, she was VERY helpful. Loaded the heavy tiles in my cart and told me all the products I needed to lay the tile. She was knowledgeable.

Bought a new door, good quality and great price