#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(239)433-8085
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 7:00am - 8:00pm
Location
14655 S Tamiami Trail
Fort Myers, FL 33912
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Customer Store Reviews

  • 4.6 out of 618 reviews
91%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (618)
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Showing 1-30 of 618 reviews
NOT CUSTOMER DRIVEN - NO RESPECT for US!
Your customer service, paint, and other team are rude and disrespectful! "mind the que" or you won't get waited on. Clean them up and start fresh. This is NOT the 3rd grade and we are not children! we are customers that can go online or to other businesses down the street that are customer driven.
by
    Excellent knowledge & service in selecting our appliances
    We purchased 5 appliances from Oksana @ Home Depot and were very pleased with her knowledge, helpfulness and service
    by
      • Recommended
      Above and Beyond customers service
      Extremely happy with the high quality of they're customers service especially with these three Ladies- Chris, Janet and Dawn. Thank you guys for making my shopping experience that much better
      by
        • Recommended
        Customer service
        Great experience. Sales associate was very helpful and a pleasant person.
        by
          • Recommended
          Their store is terrible
          Their customer service sucks don't try and return anything you'll be there over an hour and don't get Edward
          by
            Always a Solid Choice for finding my home improvement supplies
            The store is convenient and as clean as a home improvement store can be.
            by
              • Recommended
              Helpful staff
              We were looking for appliances and Oksana was very helpful. Super friendly and knowledgeable
              by
                • Recommended
                Great service
                I am so happy I live by a store that is welcoming and helpful.
                by
                  • Recommended
                  One of the best PHONE transactions I had with a mojor Co,
                  Called to see if they had a Kitchen Aid Grill. They said NO, however they would order it and have it in the store within a week. I ordered it and paid by credit card. The entire transaction was done in about 15 min. Also got a receite in my e-mail.
                  by
                    • Recommended
                    Easy to find items
                    I was looking for a few small, specific items, and they were easy to locate. Staff was very helpful and friendly as well.
                    by
                      • Recommended
                      Love the Depot
                      Much better service than competing stores, like Lowe’s where their customer service here (Fort Myers) is horrible
                      by
                        • Recommended
                        Great customer service!
                        Lashanda was super helpful, super friendly by greeting us, not rushing us even though it was getting near closing time. Made us feel important as customers.
                        by
                          • Recommended
                          Contractor first stop
                          As a contractor, this is always my first stop in the morning. The employees at this location are exceptionally helpful and always very welcoming. The contractor checkout makes things quick and easy for me. It makes all the difference in my productive day!
                          by
                            • Recommended
                            Consistant quality
                            Always find what I need. Always find an employee to help me if necessary. Quality employees at checkout, always.
                            by
                              • Recommended
                              excellent, if you need any color match paint ask for Down , she is wonderful.
                              excellent, if you need any color match paint ask for Down , she is wonderful.
                              by
                              • Verified Purchase
                              • Recommended
                              I enjoy shopping here.Very good selection of products and the garden department is phenomenal.! F...
                              I enjoy shopping here.Very good selection of products and the garden department is phenomenal.! Friendly workers that will help you even if they are from a different department.
                              by
                              • Verified Purchase
                              • Recommended
                              Haven't been to home depot for quite some time. However, this trip was a pleasant experience. E...
                              Haven't been to home depot for quite some time. However, this trip was a pleasant experience. Employees were extremely efficient and pleasant.
                              by
                              • Verified Purchase
                              • Recommended
                              Extremely bad experience at a store we shop at often. Looking for a specific window unit a/c and ...
                              Extremely bad experience at a store we shop at often. Looking for a specific window unit a/c and they showed 27 in stock, one on the floor in a opened box. Kept saying they would get someone to get one down for us. Waited over an hour. Finally Bob, in the door area, got Paul, from who knows where, to get one down for us. These two guys were great with Paul making sure we were helped. Asked for a manager three times, no one ever showed. We've always been happy with the service here. Not on this night. If it weren't for Paul and Bob we'd be shopping at a competitor from here on out.
                              by
                                • Recommended
                                Very clean and the employees are a great help!
                                Very clean and the employees are a great help!
                                by
                                • Verified Purchase
                                • Recommended
                                Friendly knowledgeable and pretty organized.
                                Friendly knowledgeable and pretty organized.
                                by
                                • Verified Purchase
                                • Recommended
                                Very well laid out store. The paint Department was able to match color paint needed for my spec...
                                Very well laid out store. The paint Department was able to match color paint needed for my special project. Sales going on during current holiday allowed me to save money. Home Depot also honors military vets with discounts on purchases Highly recommend store
                                by
                                • Verified Purchase
                                • Recommended
                                Jerry was super helpful and courteous.
                                Jerry was super helpful and courteous.
                                by
                                • Verified Purchase
                                • Recommended
                                Excellent service with such a high customer to employee ratio. You need to have more employees be...
                                Excellent service with such a high customer to employee ratio. You need to have more employees because people can only do so much.
                                by
                                • Verified Purchase
                                • Recommended
                                The whole experience, was an ALKA SELTZER EPISODE..PLOP, PLOP, FZZZ, FZZZ, OH WHAT A RELIEF IT WA...
                                The whole experience, was an ALKA SELTZER EPISODE..PLOP, PLOP, FZZZ, FZZZ, OH WHAT A RELIEF IT WAS SEE THE FORM I FILLED OUT AND YOU WILL UNDERSTAND WHY
                                by
                                • Verified Purchase
                                • Recommended
                                Great store, clean, friendly service and people around to help.
                                Great store, clean, friendly service and people around to help.
                                by
                                • Verified Purchase
                                • Recommended
                                Neat and clean with friendly people willing and able to help.
                                Neat and clean with friendly people willing and able to help.
                                by
                                • Verified Purchase
                                • Recommended
                                YES THE ASSOCIATE WAS AWESOME HELPING!
                                YES THE ASSOCIATE WAS AWESOME HELPING!
                                by
                                • Verified Purchase
                                • Recommended
                                They have a wide variety of items for big to small projects. If not, they will always try to find...
                                They have a wide variety of items for big to small projects. If not, they will always try to find it for you in the nearest HD or online
                                by
                                • Verified Purchase
                                • Recommended
                                CLEAN, EASY TO FIND ITEMS AND FRIENDLY SERVICE
                                CLEAN, EASY TO FIND ITEMS AND FRIENDLY SERVICE
                                by
                                • Verified Purchase
                                • Recommended
                                I think that this store is not consistently great, but it was consistently good on this last visi...
                                I think that this store is not consistently great, but it was consistently good on this last visit! Kudos to all who do their best to serve the public and who really show respect for older people who may need a little more help or cannot hear their answers with all the background noise in the store! I witness it all the time in many places. Please let your staff know that it’s much appreciated when they know most people over 70 usually are “hard of hearing.” This, despite the use of excellent hearing aids! Thanks for asking. Thank the Customer Service Reps who did an awesome job on this most recent and necessary visit.
                                by
                                • Verified Purchase
                                • Recommended
                                Showing 1-30 of 618 reviews

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