Reviews for Gaithersburg #2550

Store is nice and clean. They have a broad selection of items. I think garden section is great. Great price and variety of plants.

I found what I was looking for. Yes, I was able to get assistance The store was very clean The Associate that helped me was very friendly and helpful

Excellent Customer Service, Managers are "over the top" when it comes to customer service and friendliness.

I believe that I have experience racial discrimination, citizenship discrimination etc. when I purchased a $1,386.40 SAMSUNG REFRIGERATOR, as well as, I spent $17.99 and $160.81 on 04/23/21. Please call me at 301/461-4455.

Ewa is an excellent sales cashier. She always offers the best customer service

Great service , neat and clean.

I was interested in getting blinds throughout my home and Shawntia Cross, (flooring specialist) was exceptional in not only answering my questions about the various products available, but also efficiently ordered them and was very clear on what to expect. I was very confident leaving there and am looking forward to the project being done! Thank you!

One of the employee on doors department somehow need a long break from the job, he looks beat up when taking my order like he hasn't got any sleep for 3 days.

#2550 GAITHERSBURG IS THE BEST IN THE AREA,AND MANY CONTRACTORS WHO DID WORK ON MY HOME REGARD G/BURG HOME DEPOT AS THEIR SECOND HOME , AS EVERYTHING THEY NEEDED THEY FOUND AT THIS HOME DEPOT, AND SO DO I.

Great staff and love the garden center! Found everything I came for and more.

I have always found the cashiers and helpers curbside to be very courteous and helpful. Especially a cashier named Trinette. Very nice.

THIS STORE IS LARGER THAN OTHERS, MY BIGGEST COMPLAINT IS, MANY OF THE EMPLOYEES DON'T KNOW WHERE ITEMS ARE IN THE STORE. 40 YRS AGO I WORKED FOR HOME DEPOT AND WE WERE REQUIRED TO WALK THE ISLES EVERY DAY AND GET AQUANTED WITH ALL THE INVENTORY IN ORDER TO HELP THE CUSTOMER. DAN

The store neat and clean. Everyone followed Covid rules. Everyone was friendly and helpful! Rachel was really helpful with purchasing my drill!

Tyrah thank you for your outstanding service!!!!

.Excellent managers & good staff in all departments Properly stacked inventory with adequate qty on hand ; color choices and sizes

great store with a lot of options, very close to highway.

The associates are very helpful and friendly, but they just don't have enough associates to assist at the slower times, so it takes a little longer if you need to order merchandise to be installed. Lately, it hasn't been too crowded, but I usually park upstairs to avoid the craziness of the lower level. I try to avoid the weekend.

I have found the customer service to be very helpful each time I visit my local store AS well as very efficient online ordering via homedepot.com

I shopped on a Friday morning. The lawn and garden staff were very helpful with loading mulch onto a cart and then into the truck. They even pushed the cart to the checkout! I am older and really appreciate the extra service. They refused the tips I offered. Orrin was especially helpful. Everything was clean and neat with well stocked shelves. We have ordered online and used the curbside pickup frequently during the pandemic, which has been great. Every order has been accurate and ready quickly. I hope that this option will continue to be offered after the pandemic.

Very good staff and neat store, I had awesome experience.

Exceptional experience at this store, staff super helpful and neat store.

I was at the store on 02/21/2021 for picking up a few items. Since one item I could not find, was able to get help from a gentleman named "Oscar". He was smiling (of course with a mask) and was so helpful, friendly and it made the shopping so much more pleasant. Yes store was clean and organized.

Store keeper are courtesy. I can find all my needs in store.

Dave G helped me pick,out wood items,and is a professional carpenter. He made cuts in the items I bought with such precision that all matched perfect. Kelly the cashier helped me when I got the price wrong on the items and it benefited me. I thought it was a higher price and she graciously entered the correct item and was upbeat about it.

I purchase all of my needs of this type at this store. I can always count on any employee to help me when needed because if they don't know exactly where something is, all of them have electronic pocket-lists and, if free, the will walk me to my destination!

I want to thank you for the very professional and happy customer service at the cashier counter. And especially I want to thank the frontline manager, she is very enthusiastic to help me find the item I requested, happily and not tired even though the time spent searching she . If I don't look wrong, her name is Kim, thanks for creating a good atmosphere while talking with you. Anh thank you for giving me wonderful service, self and also at check out too .

Definitely would shop there again. I drove from Woodbridge, VA to this store because you had in stick item that had been marked down for clearance that I wanted. It was worth the 45 miles/hour drive. Employees were helpful and knowledgeable. I had a delivery set up and it was worth every penny. My item was delivered by 830 in the morning and the delivery driver was professional and courteous.

friendly staffs and easy to store.

I needed a pole saw: great value for the price.

Customer service is such a critical factor when we make decisions from one organization to another. My experience with the Home Depot team at this store was such a breath of fresh air at a time when all of America is stressed and exhausted. The duo team of Roseda and Barun made the experience painless and fun. As a leader/manager with a large staff, they exhibited the professional and collaborative team approach that I strive to have our team embrace. Kudos to these two gems! Thank you.