Reviews for Glastonbury #6220

your employees Thomas, Terry, luke,John,luis are great assets to your company always are their to assist

I was no fan of Home Depot but was sent by my boss at a gym where I work part time nights. This experience at Home Depot was so much better than my past experiences with Home Depot (Manchester in particular) that it did a great deal of repair on their image and I am very likely to return on my own for the first time in many years. I asked for assistance from 2 reps and was treated respectfully, engaged pleasantly and directed appropriately. My cashier, CAREN, in particular, went above and beyond my expectations and I am very greatful for her assistance!

I love this location everyone is always very helpful

I had a good experience at this store and got help needed. Friendly employees...

David W. In the appliance department at Glastonbury Home Depot was extremely helpful and a pleasure to work with. He went out of his way to see that we got everything we wanted in our appliances at the best possible price!

even when you present the employees with what their web site states they just state they do not have the item. simply offering a simply $2.00 discount they just say this is what we have! knowing that all Home Depot employee's can offer $50 off maybe it should be explained to employee's again!

Great customer service at the service desk!

Helpful staff, acknowledged that I needed assistance, courteous and professional. Joy in the Garden Center was a accommodating.

Customer Service department is the best! Especially Ana B.

I have come to this store because of the quality of service, the organization of the store and the friendliness of all the staff! It is my favorite store!!

I shop at this location for more than 10 years. The associates are nice and helpful most of the time. The exception is tonight in the paint department with a rude and arrogance individual. I showed him a picture of BEHR Premium Plus Semi-Glass Enamel. It is medium base with No.3400 on the container. I showed the picture i took on my cell phone to him. He insist the paint is not white while it is white. The white paint can be seen dried up on the can side is white! He said this is a color paint and there is a label on the cap. I told him this is just a white paint. He even went as far to say he had 34 years of experience and there is no such paint. Needless to say i browse the paint aisle and found the paint myself. This individual serve no purpose and isn't helpful except making you feel stupid. If you ever come across this individual who claimed he had 34 years of experience please walk away. If he is too lazy to offer any assistance just say it.

Nice of the employees, as there were many of them, but not one asked if I needed assistance to find anything. My husband was in another aisle asking about a product, kept getting thrown back and forth between departments, as each person in the department didn't know what they were responsible for.

Let me start off by saying, i am a female and this isnt my store of choice. I visited this store in Glastonbury earlier this evening. I went in searching specifically for an item. I did not find it on the shelf. Without me even searching for help, a team member named Greg, ran over to assist. While he went to locate the item , i was greeted by assistant store manager derron. He asked if i needed any assistance and was EXTREMELY helpful. They did find the product. I cant BELIEVE how above and beyond they went to help me. I dread going in home stores because i never know where anything is. And i hate, hate, hate to ASK for help. In my case, they helped me and make my shopping trip so smooth. Both members also need to be recognized for their smiling, friendly faces, which AS A SHOPPER, I DONT ALWAYS SEE. BOTH employees helped me and i just hope your store knows what an asset they are. I will be making this my new "home" store and i am a 45 min drive. This home depot definitely WON ME OVER with their kind, helpful GO OUT OF THEIR WAY attitudes. 100 stars for both gentle men

Employees were punctual and very helpful every time I enter the facility. I am very satisfied !

Garden department looks amazing all year, always have friendly and helpful staff and the plants are healthy and gorgeous.

Everyone is very polite and helpful.

This is my favorite store, freindly staff, great customer service! They always have the product I am looking for at the right price! they always keep the store clean inside and out. I love that they recycle! That is super cool!

I find the staff at the Glastonbury store are always friendly and knowledgeable. Every time I am in the store someone asks if I need assistance and always looks you in the eye and says hello. The store is clean and merchandise is always stocked and available.

Excellent employees. About the best I've seen at any retail establishment.

I HAVE ALWAYS HAD GOOD SERVICE AT GLASTONBURY HOME DEPOT. THE STAFFS GREAT. THE PRO DESK PERSONNEL ARE VERY HELPFUL. JOHN DOES A GREAT JOB ANYTIME I NEED ANYTHING. ALICE IN SERVICE IS VERY HELPFUL AND KNOWLEDGEABLE A CREDIT TO THE STORE. JEFF IN LUMBER HARD WORKER VERY HELPFUL.

You nailed it Glastonbury Home Depot. From plants to fence posts to garage door openers, you have been great!

Nancy was very helpful and cheerful throughout the whole return process, supervisor(did not catch her name) was great as well. I manage properties in several towns but like shopping at Glastonbury rather than some other stores.

This store falsely advertised that dishwashers qualified for free delivery which INCLUDED installation and accessories. The store associates then forced me to pay 200$ extra for it when they agreed that the wording on the offer was wrong and that dishwashers didn’t qualify for the free installation and accessories even though it clearly stated that they did.

Employees were very helpful, clean store and had large selections.L

I like the opportunity to look around a store without the employees trying to sell me something every two minutes. The associates here respect your privacy and allow you to shop at your own pace. However, when I do have questions, every employee I have ever asked at this store has known exactly what aisle to send me to. The selection is always good, I've never gone into this store and not been able to find what I needed.

The store is clean and the staff is very friendly and helpful. I have a good experience when I go to this store. Like shopping here.

Great customer service

Derron and Joy are enthusiastic, helpful and professional representatives. They were as excited as me to create an outdoor living room for my family!

I purchased a granite counter top. The sales associate Rosio helped me. Even though she was new to this position and in training she was very thorough and accurate with all her information. She genuinely cared about the customer.

We went to the Home Depot located in Middletown and no one was able to properly assist us there and the Glastonbury Home Depot really went above and beyond to ensure we were assisted with what we needed.