#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(281)464-4102
Tool & Truck Rental(281)464-4100
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
11820 Dickinson Rd
Houston, TX 77089
map pin
map preview
Car with trunk open and appCurbside Pickup with The Home Depot AppOrder online, check in with the app, and we'll bring the items out to your vehicle.Learn More About Curbside Pickup

Customer Store Reviews

  • 4.6 out of 374 reviews
92%Of Customers
Recommend This Store
caret
Filter Reviews By:Rating, Profile, Gender, Age (374)
Star Rating
Home Improvement Profile
Gender
Age Range
Showing 1-30 of 374 reviews
THE ONLY POSITIVE THING HAPPEN TO ME TODAY WAS HAVING A CASHIER BY THE NAME OF SUSAN RING ME UP Q...
THE ONLY POSITIVE THING HAPPEN TO ME TODAY WAS HAVING A CASHIER BY THE NAME OF SUSAN RING ME UP QUICKLY AND SHE WAS VERY FRIENDLY. SHE TOOK THE TIME TO MAKE ME FEEL APPRECIATED. THANKS SUSAN...
by
  • Verified Purchase
all I can tell you is it my store
all I can tell you is it my store
by
  • Verified Purchase
  • Recommended
Gilbert was a great help with helping me locate Plexiglass--Great job, Gilbert!
Gilbert was a great help with helping me locate Plexiglass--Great job, Gilbert!
by
  • Verified Purchase
  • Recommended
The employees were helpful, professional and courteous.
The employees were helpful, professional and courteous.
by
  • Verified Purchase
The paint department was fantastic but the cashier in the front named Trish was very disrespectfu...
The paint department was fantastic but the cashier in the front named Trish was very disrespectful to 2 hispanic men who were speaking spanish. At 4:04pm on Tuesday I heard Trish tell the Hispanic customers "Y'all need to learn yalls english." That was totally uncalled for and disrespectful. Seeing a good majority of your customers are hispanic I'd think your employees would have more respect.
by
  • Verified Purchase
Received help in locating appliance depth. Merchandise was available
Received help in locating appliance depth. Merchandise was available
by
  • Verified Purchase
  • Recommended
melly from pro desk was such a deloght i loved how helpful she was !!
melly from pro desk was such a deloght i loved how helpful she was !!
by
  • Verified Purchase
  • Recommended
Used to honor veteran discount; cashier Emily is rude.
Used to honor veteran discount; cashier Emily is rude.
by
  • Verified Purchase
One of the best Home Depot I have ever visited. Where a grown kid can be a kid again.
One of the best Home Depot I have ever visited. Where a grown kid can be a kid again.
by
  • Verified Purchase
  • Recommended
Friendly and knowledgeable staff
Friendly and knowledgeable staff
by
  • Verified Purchase
  • Recommended
AT THIS HOME DEPOT IN PARTICULAR. LIZ & MARGARITA WHICH ARE BOTH CASHIERS ARE ALWAYS EXTREMELY FR...
AT THIS HOME DEPOT IN PARTICULAR. LIZ & MARGARITA WHICH ARE BOTH CASHIERS ARE ALWAYS EXTREMELY FRIENDLY WHENEVER YOU ARE AT THERE REGISTER.
by
  • Verified Purchase
  • Recommended
HARD TO FIND RIGHT PERSON FOR MY NEEDS
HARD TO FIND RIGHT PERSON FOR MY NEEDS
by
  • Verified Purchase
  • Recommended
The store was operating well even though it was a Monday and a workweek. You could see the associ...
The store was operating well even though it was a Monday and a workweek. You could see the associates! Usually surprising because most times the weekends is the only time you see anyone readily available. The store is always clean.....you can see the workers putting up materials that folks just look at the items and leave them wherever.
by
  • Verified Purchase
  • Recommended
Good store , people very friendly.
Good store , people very friendly.
by
  • Verified Purchase
  • Recommended
Thanks Patti in flooring for making a great experience, when buying our floor.
Thanks Patti in flooring for making a great experience, when buying our floor.
by
  • Verified Purchase
  • Recommended
I love the great customer service when I come here.
I love the great customer service when I come here.
by
  • Verified Purchase
  • Recommended
During the time in the store only one person approached us to see if we needed assistance. I do a...
During the time in the store only one person approached us to see if we needed assistance. I do appreciate the discount for military veterans and is lone reason I would consider this store. Casey, working pluming was exceptional in helping us with the valves and fittings we needed. Joe had assisted us with our order of the dishwasher even though it was not his department and is the type of employee that causes us to return to that store.
by
  • Verified Purchase
  • Recommended
Great customer service
Great customer service
by
  • Verified Purchase
  • Recommended
Scott (appliance specialist) was very knowledgeable about the product purchase. Also, was very pr...
Scott (appliance specialist) was very knowledgeable about the product purchase. Also, was very professional and patient.
by
  • Verified Purchase
  • Recommended
The associates here really did an awesome job making sure that we were taken care of to the best ...
The associates here really did an awesome job making sure that we were taken care of to the best of their abilities! :D I will continue to come here for as long as I need Home Appliances and materials.
by
  • Verified Purchase
  • Recommended
Everything was good
Everything was good
by
  • Verified Purchase
  • Recommended
Everyone friendly and helpful outstanding employees
Everyone friendly and helpful outstanding employees
by
  • Verified Purchase
  • Recommended
Very helpful and knowledgeable
Very helpful and knowledgeable
by
  • Verified Purchase
  • Recommended
Great cashier service from Brenden, but I couldn't find help inside the store, I checked out in t...
Great cashier service from Brenden, but I couldn't find help inside the store, I checked out in the garden section.
by
  • Verified Purchase
  • Recommended
Always has what I need, friendly people, convenient location.
Always has what I need, friendly people, convenient location.
by
  • Verified Purchase
  • Recommended
Just bought my new washer and I had great service and was out in no time! Thank you for making my...
Just bought my new washer and I had great service and was out in no time! Thank you for making my experience quick and easy!
by
  • Verified Purchase
  • Recommended
always find what i looking for it.
always find what i looking for it.
by
  • Verified Purchase
  • Recommended
I always shop here, for several years now, they are friendly and helpful.
I always shop here, for several years now, they are friendly and helpful.
by
  • Verified Purchase
  • Recommended
All the employees are friendly and helpful......
All the employees are friendly and helpful......
by
  • Verified Purchase
  • Recommended
I can't speak for the entire store but the lumber and roofing area was poorly kept and help was h...
I can't speak for the entire store but the lumber and roofing area was poorly kept and help was hard to find. I was just brushed off twice. I was there to spend a fairly good amount of money I would of liked some assistance loading materials onto my cart.
by
  • Verified Purchase
Showing 1-30 of 374 reviews

Nearby Stores

Find Another Store

5455 Fairmont Pkwy

Pasadena, TX 77505

4.44 mi

Tool & Truck Rental

(281)998-4306

Pro Service Desk

(281)998-4330

Mon-Sat: 6:00am - 10:00pm

Sun: 8:00am - 8:00pm

1514 Broadway St

Pearland, TX 77581

4.49 mi

Pro Service Desk

(281)996-3724

Mon-Sat: 6:00am - 10:00pm

Sun: 8:00am - 8:00pm

18251 Gulf Freeway

Webster, TX 77598

5.01 mi

Tool & Truck Rental

(281)280-3408

Pro Service Desk

(281)280-3402

Mon-Sat: 6:00am - 10:00pm

Sun: 8:00am - 8:00pm