#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(716)821-6404
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
4405 Milestrip Rd
Buffalo, NY 14219
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Customer Store Reviews

  • 4.7 out of 286 reviews
93%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (286)
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Showing 1-30 of 286 reviews
Very clean store and help available.
Very clean store and help available.
by
  • Verified Purchase
  • Recommended
If you need help at the Blasdell location look for Lydia . Very knowledgeable very friendly will...
If you need help at the Blasdell location look for Lydia . Very knowledgeable very friendly will to go that extra mile
by
  • Verified Purchase
  • Recommended
Jeb and Zack. Thank you for your help and being amazing employees. I appreciate the time you bo...
Jeb and Zack. Thank you for your help and being amazing employees. I appreciate the time you both took helping me out.
by
  • Verified Purchase
  • Recommended
I enjoy finding a store employee when I have a question, thank you that's just part of the custom...
I enjoy finding a store employee when I have a question, thank you that's just part of the customer's job again, thank you ,Great stores Home Depot
by
  • Verified Purchase
  • Recommended
Friendly and efficient staff.
Friendly and efficient staff.
by
  • Verified Purchase
  • Recommended
Store employee was very helpful in assisting me by phone to complete my purchase and provide for ...
Store employee was very helpful in assisting me by phone to complete my purchase and provide for its delivery.
by
  • Verified Purchase
  • Recommended
I like the stock they carry and tools on hand. I do not appreciate the locking up of power tools....
I like the stock they carry and tools on hand. I do not appreciate the locking up of power tools. ???
by
  • Verified Purchase
  • Recommended
Cashiers and Managers are untrained and ill equipped to provide good customer service
Cashiers and Managers are untrained and ill equipped to provide good customer service
by
  • Verified Purchase
1 found this review helpful
Great store
Great store
by
  • Verified Purchase
  • Recommended
Thank you to everyone in the flooring department for their patience with my ever-changing selecti...
Thank you to everyone in the flooring department for their patience with my ever-changing selections, and for making me feel as if I was the most important customer in the store. You are all amazing!!
by
  • Verified Purchase
  • Recommended
Extremely friendly and helpful staff!
Extremely friendly and helpful staff!
by
  • Verified Purchase
  • Recommended
Erin, sydney and antonio was the best attitude very friendly erin and Sydney help me refine ord...
Erin, sydney and antonio was the best attitude very friendly erin and Sydney help me refine order and help with my payment method antonio pick my order. Thank you to my beautiful Erin and Sydney sorry antonio they look better lol
by
  • Verified Purchase
  • Recommended
Mark in the lumber Dept did a great job of directing me to correct product I needed. Then cut the...
Mark in the lumber Dept did a great job of directing me to correct product I needed. Then cut the pieces to my specifications. Can't ask for more!
by
  • Verified Purchase
  • Recommended
Almost always there is enough inventory of items.
Almost always there is enough inventory of items.
by
  • Verified Purchase
  • Recommended
Excellent Customer Service in the entire store. Couldn't ask for better than that! Clean, Tidy,...
Excellent Customer Service in the entire store. Couldn't ask for better than that! Clean, Tidy, and Thank you!!!
by
  • Verified Purchase
  • Recommended
store was clean,and well lit..Patty and Norma at service counter are very friendly and helpful.G...
store was clean,and well lit..Patty and Norma at service counter are very friendly and helpful.Glen working on the floor was very friendly,and helpful also.very skillfully loaded my truck 3 times.hamburg store is lucky to workers like that ,in their employ....
by
  • Verified Purchase
  • Recommended
1 found this review helpful
Store is always clean and the employees are always helpful. If one can't answer they find someone...
Store is always clean and the employees are always helpful. If one can't answer they find someone who can. I am an elderly widow who takes care of the lawn myself, needed a new mower, they explained the difference and did not make me feel like an idiot for asking questions. They have always been that way with me, so I continue to shop there for almost everything. Very happy.
by
  • Verified Purchase
  • Recommended
We still miss Clark, who was let go last year when management changed, but Marty and Chris in pai...
We still miss Clark, who was let go last year when management changed, but Marty and Chris in paint are great guys.
by
  • Verified Purchase
  • Recommended
I just used Home Depot's online shopping today, and found the experiance quite rewarding. I spent...
I just used Home Depot's online shopping today, and found the experiance quite rewarding. I spent less than 10 minutes in the store and was out with my purchase. I was picked up at the front of the store by my wife, it was like having valet service. I had ordered my item online, and paid for it, and when I got to the store they checked my order number, identified me and had my purchase waiting for me!
by
  • Verified Purchase
  • Recommended
Helpful, friendly and accommodating employees.
Helpful, friendly and accommodating employees.
by
  • Verified Purchase
  • Recommended
I just experienced the most amazing customer service I've ever experienced in my life! I've worke...
I just experienced the most amazing customer service I've ever experienced in my life! I've worked in customer service for 15 years and I've never seen something so awesome.
by
  • Verified Purchase
  • Recommended
Great store, great employees, plumbing dept was great, Jason and Brian are great employees defini...
Great store, great employees, plumbing dept was great, Jason and Brian are great employees definitely will shop at the store because of them.
by
  • Verified Purchase
  • Recommended
Very helpful workers
Very helpful workers
by
  • Verified Purchase
  • Recommended
Home Depot is by far my favorite for the last 30 years... They always have everything you need at...
Home Depot is by far my favorite for the last 30 years... They always have everything you need at the best price. They have an excellent return policy. BUT..... Home Depot has dropped the ball pushing the self checkouts. When you go through an Associate check out you get done in half the time and they ask you if you found everything. If there was a problem they help fix it. Self checkout is just a kick in the teeth.
by
  • Verified Purchase
  • Recommended
1 found this review helpful
I have been to four different Home Depot and while they are all good locations the Hamburg store ...
I have been to four different Home Depot and while they are all good locations the Hamburg store is the best run and most organized one.
by
  • Verified Purchase
  • Recommended
The store was clean and the employees were very helpful.
The store was clean and the employees were very helpful.
by
  • Verified Purchase
  • Recommended
Very clean and safety oriented
Very clean and safety oriented
by
  • Verified Purchase
  • Recommended
Great shopping experience
Great shopping experience
by
  • Verified Purchase
  • Recommended
The store was well stocked and every area of the store that I was in was very well organized so b...
The store was well stocked and every area of the store that I was in was very well organized so buyers could easily see the products that they were looking for, I also a couple of other workers ask if anyone needed any help, I was very impressed with the whole shopping experience. Home Depot keep up the great training and you will reap the benefits with happy customers!
by
  • Verified Purchase
  • Recommended
This Home Depot is one of the better Home Depots we have frequented. Usually receive good friendl...
This Home Depot is one of the better Home Depots we have frequented. Usually receive good friendly service.
by
  • Verified Purchase
  • Recommended
1 found this review helpful
Showing 1-30 of 286 reviews

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