Reviews for Hamilton Mill #161

While I was already shopping in Home Depot today, a friend asked if I had any really large thermoses for an event this evening. So I looked on the HD website and it showed some items available at this store but no “location”. Customer Experience Manager, Charles Style, went out of his way to track some down and followed things through to check out. Wonderful and friendly service. Thank you!!

Bryan helped me not only troubleshoot my lock problems but also opened it up for me to find the exact problem. He also tried to fix the problem at no extra charge. When we found out it was a vendor issue, he provided me with their lifetime product coverage warranty phone number via a printout, not just have me write out the number. Moreso, with my permission, he asked if I had another similar old lock which he used to help me swap out the old cartridge. Service like that provided by Bryan McFalls keeps me coming back to TheHomeDepot Hamilton Mill!

yammy was very astounding

The customer service has been amazing Charles and Yamini assisted me well during this visit I’m so glad I came!

I'm a single mom and have had to learn to do a great deal of things on my own, especially house upkeep. No matter the project, I can always count on the staff at Home Depot to answer all of my questions. In particular, Todd is a friendly face that always helps me with ensuring I have the right supplies and the understanding needed to ensure my project is done right.

Went in today looking for a new toilet & necessary hardware. Kennedy in appliances was quick to greet and help us with our needs. She directed us to the best option & helped us make sure we get the necessary accessories before leaving. Kennedy is awesome!

I always receive Great Service at the Store for the last 10 years

I was met with a friendly smile and the team went above and beyond to make sure my visit was smooth.

Charles Styles was such a wonderful employee. I was having a rough day after I spilt laundry detergent all over my floor. He brightened my day!

Ben did an excellent job taking care of my issue

We bought our Owen's Corning shingles through the pro dept working with Yamni and James, and they helped to make it a success! Thanks for everything!

This store is a great place to buy a Christmas tree. The employee who trimmed the base of our tree and net-wrapped it was super helpful.

Excellent store with emotions who have great attitudes and are extremely helpful.

HAMILTON MILL Home Depot always have what need..

Looking for a item, returning an item and renting a truck. All great experiences!

Alisa was really friendly and helpful great experience

The employees at this store have always gone above and beyond for me anytime I have visited. Yesterday associate Paul not only opened my garage door opener for me, which I couldn’t figure out how to do, he went and got the battery and changed it for me. This was a big stress reliever for me. I don’t know of another store that I have shopped at that has this type of customer service!

The service I received from John at the tool rental section was phenomenal! He literally provided best advise on which tools to use for my specific job, to the T. And he walked me to the different isles where he pointed out which cleaners were better and made awesome recommendation, this felt like a Boutique Style Home Depot service!! WOW, John is certainly keen on client satisfaction, highly praise him!

The customer service at this store including the service desk are outstanding!

The paint desk, lumber department and Linda at check out were very pleasant. Folks here are generally very welcoming.

Everyone in the store sincerely wanted to help me and it showed. I went in for Disposable bags for my Shop Vacuum ; There was only one left and it was opened. The Cashier (Linda) gave me half off on the item. I really appreciated that !

For 20+ years I've been shopping at Home Depot and this store has always been very helpful, stocked and quick to serve. Thank you!

Whenever I need something or have an issue James, the assistant manager, at the Hamilton Mill, GA location does everything in his power to fix it.

THIS WAS AN ONLINE ORDER. Poor communication once my order was placed. I was getting calls and emails from everyone at HD before I placed the order, but once my order was placed and paid I had to reach out for any kind of follow up and to communication. They missed promised delivery dates and never communicated with me. Once an attempted delivery was made, the door was not the right size, the workmanship and quality of the door was shoddy and it was a two man job! The vendor suggested that my husband should help with that... anyway horrible experience. Totally unacceptable and disappointing.

Thanks for making every shopping a great experience.

Deborah was really kind and knows how to help her customers

Hamilton Mills Home Depot has a friendly and responsive staff that is helpful in returning, finding, and checking out merchandise.

Best place when looking for tools.

Went into to rent a pressure washer and the sales person was great. Took the time to make sure I got the right tool for the job.

Excellent selections, prices, and customer service! I love shopping here for all of my home related needs.