#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(678)546-7784
Tool & Truck Rental(678)546-7790
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
2120 Hamilton Creek Pkwy
Dacula, GA 30019
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Customer Store Reviews

  • 4.7 out of 709 reviews
92%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (709)
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Showing 1-30 of 709 reviews
Excellent service
I had an online order that had some complications. Amanda P was so helpful and just made the process easy for me. She really put me at ease and she was incredibly respectful. It's not common for today's youth to speak kindly much less with an emphasis on manners. I really felt appreciated as a customer and as a person. Her parents should be incredibly proud. Amanda, you are so right, kindness is free and we need more of it in the world with people just like you. Thank you.
by
    • Recommended
    Nice workers
    Whenever I ask, I got the answer here. Thank you for nice business.
    by
      • Recommended
      My favorite place to shop
      I travel from NC to Dacula frequently to visit family and I visit the local Home Depot every chance I get. I came an hour before closing and Milt Brown in the appliance section looked like he was diligently working on projects but he greeted me with a smile and I’m not lying when I say this, he customer service and attention to every detail was hands down the best I have ever had. He covered every detail and I left with a great sense of comfort and happiness with my purchase of a new stove and microwave. Stellar experience!!
      by
        • Recommended
        Well Representation
        Just like the commericials say, it’s how doers get more done. I go to all The Home Depot’s, not just this one, for a clean and smooth doing experience.
        by
          • Recommended
          Great Store and Staff
          I am new in the area. I have found that the Home Depot in Hamilton Mill is stocked and has very friendly helpful staff. It is very convenient to my residence and will use for my needs.
          by
            • Recommended
            This is my Home Depot I love this store
            Mr. Adam and his team I just want to give them a big shout and say thank you. Lori Ashlee Chris Leroy.
            by
              • Recommended
              My favorite Store
              Everything has changed since the pandemic, and in most stores it is hard to have fully trained personel. But this store is still practicing customer Service good old style. There are many friendly and helpful people at this store. So I will come back no doubt.
              by
                • Recommended
                Favorite Home Depot store
                I purchased a generator. The sales associate was, as usual, very helpful and courteous.
                by
                  • Recommended
                  No help
                  I am disabled.they appeared short staff no one to help me
                  by
                    Nice store
                    The employees here are super friendly!
                    by
                      • Recommended
                      Rebecca is the best
                      I needed help and was having a bad day. Rebecca saw this and helped turn it around. I thank her for her smile. She helped put one on my face.
                      by
                        • Recommended
                        EXCELLENT CUSTOMER SERVICE
                        Items are in stock and easy to locate
                        by
                          • Recommended
                          Home of best prices and variety in town.
                          The one stop shop for all house needs, we have built are house from outside IN. Thank you homedepot for our in-store credit card as well. Yall rock!!
                          by
                            • Recommended
                            Total customer service failure today
                            I paid for a patio set on my Home Depot card. It was the last one left in the box. An hour later she calls me and tells me it was sold, very disappointing a waste of time at Home Depot today.
                            by
                              Excellent Sales and Service at Dacula Home Depot
                              Purchased wall oven and was very satisfied with all aspects of sale and delivery
                              by
                                • Recommended
                                They had what I needed when I needed it! Great.
                                I went in to purchase some technology supplies for a classroom projection project. I found the wiring and the utility supplies I needed and even found a new item to help me do it better.
                                by
                                  • Recommended
                                  Some "stars" at Hamilton Mill Home Depot
                                  It took a couple of tries, but I finally got to "Toni" who defines customer service at the highest levels. She corrected an error made by another, newer employee and promptly processed my order and got it out door with someone to help me load it. Kudos!
                                  by
                                    • Recommended
                                    Friendly and Knowledgeable
                                    I appreciate Kathleen at Home Depot because she is both friendly and knowledgeable. She helped me choose the plants I needed. Also, she suggested specific nutrients for each of my plants to help them thrive. Kathleen was able to help me solve a fungus problem I am having with my yard.
                                    by
                                      • Recommended
                                      Great service
                                      Went into store was able to find what I needed. Cashier was quick and nice
                                      by
                                        • Recommended
                                        Great staff
                                        Happy employees and very helpful
                                        by
                                          • Recommended
                                          Raul made a 1 star turn into 5 star
                                          item delivered unassembled Raul had an assembled unit delivered within 4 hours
                                          by
                                            • Recommended
                                            Very nice and friendly cashier
                                            Kathleen was extremely pleasant she was very nice.
                                            by
                                              • Recommended
                                              Ask for Stuart in the Plumbing Department!
                                              I needed to find a pipe cap and I had no idea where to find it. Stuart showed me where to find it but it was Out of Stock on the shelf. He searched his computer and had to locate them up in the stock above the shelves. He went out of his way to help me! Thank you, Stuart!!!
                                              by
                                                • Recommended
                                                Patio Cleaning
                                                With red clay stains to get rid of we are trying one more time on our own. Had a FANTASTIC experience this week here. Was assisted and advised on several items. Never had this kind of one onone experience at this store before.
                                                by
                                                  • Recommended
                                                  Great Place To Shop
                                                  Linda at Checkout was very positive, upbeat, friendly, helpful, professional! Makes shopping at Home Depot an enjoyable experience.
                                                  by
                                                    • Recommended
                                                    Friendly Employees, but need more assistance in the garden/outdoor area
                                                    Love this place! However, the garden/outdoor area needs assistance. Also, it would be nice to have someone back there that is knowledgeable about growing plants and veggies. Other than that, great store.
                                                    by
                                                      • Recommended
                                                      Awesome Staff!
                                                      Brain and Charles were so helpful and friendly. They went above and beyond to help our school at Carrington Academy in Braselton. Great employees!
                                                      by
                                                        • Recommended
                                                        VERY HELPFUL
                                                        I WAS LOOKING FOR A FEW DIFFERENT ITEMS AND NOT ONLY DID THEY WALK ME TO THEM, THEY ALSO SHOWED ME THE BEST WAY TO USE THE PRODUCTS. VERY HELPFUL STAFF
                                                        by
                                                          • Recommended
                                                          I appreciate letting me buy the broken bags. I am on a limited income so every bit helps.
                                                          by
                                                            Great customer service.
                                                            All the way around, the service was great. There must be a great manager at this store. The soil and mulch were great quality.
                                                            by
                                                              • Recommended
                                                              Showing 1-30 of 709 reviews

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