#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(678)546-7784
Tool & Truck Rental(678)546-7790
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
2120 Hamilton Creek Pkwy
Dacula, GA 30019
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Customer Store Reviews

  • 4.7 out of 709 reviews
92%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (709)
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Showing 1-30 of 709 reviews
9+ Years Shopping at this Home Depot (9+ Years of Satisfaction)
On countless occasions the staff at this Home Depot have recommended the perfect products, tools, fixtures, etc. for whatever project I undertake at home. Their knowledge has saved me from countless headaches. The staff remember the projects and ask for status updates. It’s flattering. It’s the entirety of the staff that truly makes a difference. A huge shout out to the following staff for going above and beyond: Charles Style John (Tool rental department manager) Jason (formerly in appliances, but now in a different role) Please tell the highest of honchos that you guys make every trip special!
by
    • Recommended
    STONE TILE
    THE STONE TILE THAT I PURCHASED LOOKS GREAT!
    by
      • Recommended
      Best Home Depot in the area
      The Hamilton Mill Home Depot provides great Customer Service and support the store is always clean and well stocked
      by
        • Recommended
        GREAT SERVICE -
        Amira, Tristen, customer service, and associates on Sunday 8/13 were helpful, patient, and made a horrble experience into a great one !
        by
          • Recommended
          Thank you, Cliff. Pay attention HD corporate.
          It’s been a while since I had a good review for Home Depot. I’m leaving this since an employee by the name of Cliff helped provided true customer service and helped me with purchasing tools. I only hope others learn what he understands.
          by
            • Recommended
            Great Customer Service
            Always a great experience. Ask for Charles, because he really is a great resource with such an energetic and friendly attitude.
            by
              • Recommended
              Great store
              I always enjoy shopping at the Hamilton Mill Home Depot. The store is clean and the employees are always helpful in assisting me.
              by
                • Recommended
                Excellent costumer service
                I made a big purchase in the store and Ms, Loretta Hodge was always very helpful. I will go to look for this lady to help me out with future purchases
                by
                  Excellent Service
                  I think the stores need MORE cashier's that have a business mind. Like Rebecca and Lakeyn!
                  by
                    • Recommended
                    Great Experience
                    We always visit their Home Depot and the experience is always great! Rebecca is one of our favorite team members. We’ve been coming here for years and she knows the entire family, including our dog. Everyone is always so helpful. Thanks for making our shopping experience always easy.
                    by
                      • Recommended
                      Great Staff
                      Doug, Jenny and Briana went above and beyond and helped me find every part for my job on this trip. Thank you very much HD team!
                      by
                        • Recommended
                        Great customer services
                        Mr. John from the tool rental department was a breath of fresh air on this rainy Wednesday!!! Thank you Sr for your help today Sincerely a very satisfied customer😊😊😊
                        by
                          • Recommended
                          Sales person
                          Loretta in the kitchen design department was a great help to me
                          by
                            • Recommended
                            Great location!
                            Ask for Kennedy in appliances. She is great! Very professional and friendly service.
                            by
                              • Recommended
                              Excellent Gardening experience
                              Thank you Ashley for making us feel welcome and for all of your help.
                              by
                                • Recommended
                                Customer Service 101
                                Associate Charles Style is very knowledgeable, courteous and is an Outstanding representative of Home Depot, his knowledge and helpfulness was first class. Then at checkout, our cashier Ashley was Very Warm and Friendly!
                                by
                                  • Recommended
                                  Amazing Greeting and Awesome Customer Service!
                                  Thank you to the Entry Hoat Talmadge (hope I spelled it right) for making us feel good about coming in to get ready to spend so money. Thank you to Jason for helping us complete our shopping experience. Both associates delivered a great experience for this newly married couple!
                                  by
                                    • Recommended
                                    Remarkable Customer Service
                                    The Remarkable Customer Service I rec'd from Andy & Charles in Gardening was exceptional. They went out of their way to help me and made me feel like my needs and time were important.
                                    by
                                      • Recommended
                                      I had a most pleasant experience with the Customer Experience Manager/Charles Style
                                      I visited this store location twice in the same week and each time, Mr. Charles Style and the two others that assisted him were quite knowledgeable. The two others were (Jade & Miguel) at the Customer Service Desk
                                      by
                                        • Recommended
                                        Garden Center Purchases
                                        Was able to get enough stepping stones to finish a project. Store was helpful in allowing me to purchase damage steps at a discount. Also got dirt, plants, plumbing supplies and oil for my power tools. Was able to complete my shopping list in one stop.
                                        by
                                          • Recommended
                                          Plenty of help when needed
                                          Helpful people on the floor has a kept me from making double trips by picking up the wrong product. So I just keep coming back. When I go to my bank once a month and get gas I shop at the home Depot flowery Branch.
                                          by
                                            • Recommended
                                            Awesome Customer Service
                                            I ordered some lumber products for pickup and the team here saw there was some issue with the items. Before I even saw the problems, Charles and his crew took initiative to ensure that everything was well up to standard, took extra care to let me know what was going on, and more than made up for any additional time it took to make corrections. Special shout out to Charles, Vanessa, and Corey for the STELLAR treatment I received. Thanks for making my day!
                                            by
                                              • Recommended
                                              Great Product
                                              I bought some insulation board for a DIY pin board project and it is perfect. Love the quality of the product and how my project turned out.
                                              by
                                                • Recommended
                                                Pro team is amazing!
                                                I own a local decking business, love the pro desk team. Employees are always friendly, charismatic and helpful!
                                                by
                                                  • Recommended
                                                  True meaning to customer service
                                                  I was that person that came in 30min before store closing, not something I like to do but I needed material for early morning workers. Aka "My kids.. lol" I was prepared for the looks and attitude of employees that was ready to close and go home. Pleasantly surprised when I walked in the door, I was greeted and ask more than once if I needed help to find anything. I went through the self checkout but the lady came to help me take out the stuff in my cart while having a great conversation about all the different dogs that come in and how she likes to get pictures of them.FYI " I had my dog with me in the cart" I also needed bags of mulch but now it was less than 10 minutes before closing so I was ready to load them myself but cashier hit up on the radio and let them know I was coming around to pick up. I pull around and was greeted by a guy named Marc, he loaded all the bags for me. It was awesome that he loaded them but seeing someone who actually cares about their job and having a great personality and actually showing what true customers service is. Good job Home Depot employees especially Marc . True meaning of customers service.
                                                  by
                                                    • Recommended
                                                    Homedepot Hamilton mill
                                                    I shop at this store 8-10 times a week
                                                    by
                                                      • Recommended
                                                      Greeter
                                                      Mr. Talmadge is a very courteous make your day greeter
                                                      by
                                                        • Recommended
                                                        1 found this review helpful
                                                        Great Customer Service!
                                                        Always a pleasure to shop at Home Depot of HM.
                                                        by
                                                          • Recommended
                                                          Great Customer Service
                                                          We are in the process of moving and I needed some supplies and Bobby J knocked it out of the park for me. Helping me get supplies and taking me to the different locations of other things that I needed while I was there. He was very kind and sweet and so helpful. I would recommend this location and this person to anyone.
                                                          by
                                                            Great Store
                                                            Kennedy was an awesome employee she was very helpful and provided excellent customer service.
                                                            by
                                                              • Recommended
                                                              Showing 1-30 of 709 reviews

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