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Filter Reviews By:Rating, Profile, Gender, Age (355)
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Showing 1-30 of 355 reviews
May 17, 2024
Head Cashier was amazing and made all the difference
Customer service dropped the ball and the employee was rude, nasty, incorrect, and unable to listen to his Manager. Head Cashier Melissa was great. She stayed with me until the issue was resolved. Bravo to Home Depot for hiring someone as competent as Melissa.
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Recommended
May 13, 2024
Excellent associates who go above and beyond!
My husband and I recently went to Home Depot to inquire about purchasing a new washer and dryer set. We were helped by Miro and Joe and they were beyond professional, informative, and made our purchase seamless. I would highly recommend this store to anyone wishing to buy big appliances for your home.
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Recommended
May 6, 2024
Some Exceptional Employees
We recently went to home Depot in Monroe. Being new to the area and recently purchasing our home we needed a lot of items. This store had 2 incredible employees that went above and beyond to help us make this huge shopping trip a success
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Recommended
May 5, 2024
Nice store
Clean and organized store. People are friendly. Cashiers are pleasant
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May 1, 2024
Excellent store
Best service for the customer. Employees are very helpful and friendly.
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Recommended
Apr 29, 2024
A great location.
I've been to many Home Depot locations, but this is my favorite. It's easy to find what you need.
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Recommended
Apr 24, 2024
Deborah in Garden is great
Deborah is a cashier in Garden and always friendly and helpful. Makes the trip to the store better.
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Recommended
Mar 26, 2024
Sales associates Dee and Daniel were very polite and helpful
Sales associates Daniel and Dee were extremely polite and helpful with my purchase
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Recommended
Feb 28, 2024
Rude Loss Prevention (LP) employee.
Train your LP employees to treat customers who are honest shoppers with dignity and respect instead of treating every customer as criminal specially who belong to minorities.
Denise should be the store manager and not Eileen who is indifferent to customer’s complaints.
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1 found this review helpful
Jan 26, 2024
I went to buy a wire cutter. Didn’t know were to look
Your employee helped me find my wire cutter that was priced perfectl and does the job and more. he was great. He explained that it would work on many items. It does. Love my tool.
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Recommended
Dec 23, 2023
Great experience
I am not much of a Home Depot shopper but I needed to grab something and did know my way to the item. I walked in and was greeted and helped right away by Daniel, he was great helped get someone to direct me where the item was and then took that extra effort to come over to me while checking out to make sure everything was correct. Taking the time makes a difference and more people in customer service should be that way
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Recommended
Dec 13, 2023
Best customer service I have ever experience in any store
Bought a washer and dryer for new apartment I’m moving into going to get them pretty quickly also the staff basically set everything up for me and we’re so nice
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Recommended
Nov 2, 2023
Amazing attendants
We visited the store at a time when most of the computer systems were down. Our amazing assistant Miro took pains is using several computers to gain the product information despite its slow speed. He acquired enough details to assist us with a decision.
Allan in Customer Service took his time to explain every step of the way, providing enough knowledge to complete our transactions.
Thank you both!
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Recommended
Oct 29, 2023
Excellent Customer Service
Bought large quantities of tree and shrubs. Home Depot team are helpful and very professional through out our shopping time.
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Recommended
Sep 24, 2023
Don't have anythig delivered, their deliver service is horrible.
I ordered materials to be delivered and never received anything. I had to go get it myself.
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Jul 26, 2023
Debra the customer representative was amazing
I had a few issues with my purchase and delivery. Debra was so patient and took the time to handle the issue I had when my previous purchase was canceled the day I was supposed to get it delivered. I wouldn’t have been able to get my materials if it wasn’t for Debra finding the solution. I got to pick up my materials the same day because of Debra’s help. She is persistent, caring and really helps her customers. I will continue going to this store just to have Debra as my representative.
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Recommended
Jul 8, 2023
Sunny in the Appliances Dept is a real asset at Harriman Home Depot
We have had two wonderful experiences purchasing home appliances with the help of Sunny and have been extremely happy with how knowledgeable and honest Sunny has been in assisting us when purchasing on 2 separate occasions a refrigerator and washer.
I highly recommend his services. Thank you Sunny!
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Recommended
Jun 16, 2023
Very friendly and professional cashiers and employees
I always enjoy shopping at this Home Depot location. Everyone that works here is knowledgeable and friendly and there is a great selection of products to choose from. I recently purchased some 7 ft- tall stakes online for the heirloom tomatoes I'm growing, however I should have purchased wooden stakes. I brought them back and the cashier, Arcelie, was very helpful and kind throughout the transaction. I am very grateful for her expertise. There was also another female cashier working in the returns area who helped me, although I forgot her name. She was equally knowledgeable and friendly. I would like to give a warm thank you to all the employees at this store! I've worked in retail before and it is extremely difficult to deal with the public, but all of these people do it so well and with a smile! I'm not so sure I could do the same in their position, but I truly admire and appreciate their hard work!
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Recommended
May 29, 2023
Tom
Very pleased with the level of service I recieved
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Recommended
May 16, 2023
Dee and Daniel, Scott + Walter… thank you!
My husband and I were extremely pleased by the customer service we received from Dee (Debbie), Daniel, Scott and Walter in the tedious process of choosing, then purchasing our lawn mower. They were so kind and helpful to us!
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Recommended
Apr 12, 2023
EB in hardware and Cynthia at the lumber register are the best
We could not find anything that would work, EB worked hard to help and Cynthia made the check out process smooth.
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Recommended
Apr 7, 2023
Great customer service!!!
EJ or LJ came to help me and I found everything I needed. He was not even working that section but he helped anyway.
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Recommended
Apr 4, 2023
amazing experience
Tony the store manager is outstanding. super friendly super helpful, had no issues in finding what i needed and getting help when I couldn't
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Recommended
Mar 19, 2023
Great job
Employees where friendly and good customer service
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Mar 18, 2023
customer service
Scott the manager went above and beyond helping me. He is always friendly and makes me feel like part of the Home Depot family.
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Mar 14, 2023
Dee was a real professional
Excellent customer service
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Recommended
Mar 7, 2023
redoing kitchen sink and counter
Milo at Monroe/Hariman Home Depot is the man you want to advise on replacing kitchen furnishings. He's the best anywhere.
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Recommended
Mar 1, 2023
This store sucks
This store sucks. It gets worse each time I go their
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Feb 10, 2023
Home Depot land of everything one could need and buy
searching this home depot store is always relaxing knowing that if i can't find what I need, a store professional can.
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Recommended
Dec 29, 2022
Friendly staff
The staff at the Harriman Store is extremely friendly and helpful. The shelves were stocked. The store was clean and smelled fresh