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Filter Reviews By:Rating, Profile, Gender, Age (355)
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Showing 1-30 of 355 reviews
Oct 6, 2020
Sales associate very attentive
Sales associate very attentive
by
Verified Purchase
Recommended
Oct 4, 2020
I have shopped here for 20 years, since it opened. I have found helpful, knowledgeable employees ...
I have shopped here for 20 years, since it opened. I have found helpful, knowledgeable employees here. Today, while looking for bags of gravel for a landscaping project in the garden center, I couldn’t find what I needed. I was approached by a Hone Depot employee , Zack Rosenthal , who helped me find more selections of gravel in another aisle. I found just what I wanted. I thanked him and he told me it was his FIRST DAY at work there. He was friendly , helpful and motivated. WELL DONE!! Great hire. I can’t remember the last time Someone asked me if I needed help at a home center. They are usually too busy, or somewhere else, helping someone else. This really made a favorable impression on me and something I won’t soon forget. It made my day
by
Verified Purchase
Recommended
Sep 24, 2020
Chelsea went above and beyond helping me find my product. This was an inspiration during these di...
Chelsea went above and beyond helping me find my product.
This was an inspiration during these difficult times.
I appreciate the safety procedures that are in place at this store compared to others.
by
Verified Purchase
Recommended
Aug 5, 2020
Not a friendly staff
Not a friendly staff
by
Verified Purchase
1 found this review helpful
Jul 12, 2020
Be careful if you get involved in a project as I never received a follow up from Home Depot or Ho...
Be careful if you get involved in a project as I never received a follow up from Home Depot or Home Depot Measuring Services and HMS never contacted me as they were supposed to till after I was already in store to follow up myself. Also do not expect different service if a supervisor is involved as I had a Department supervisor and he was part of the problem I do need to add that in store personnel GARY who sadly only works part time is excellent. So my rating prior to GARY getting involved is extremely poor but after GARY got involved it became excellent
by
Verified Purchase
Recommended
Jul 3, 2020
We shop at this Home Depot at least once a month. We have always found it to have a comprehensiv...
We shop at this Home Depot at least once a month. We have always found it to have a comprehensive inventory and very helpful staff. Even though it is a very large store and part of a national chain, we feel like it is our local store.
by
Verified Purchase
Recommended
1 found this review helpful
Jun 25, 2020
I went to the store to buy a John Deere E100 tractor. The first person I asked about the tractor ...
I went to the store to buy a John Deere E100 tractor. The first person I asked about the tractor came down from the top of a ladder and walked me to the area where the tractors were to see if one was available. He was very pleasant to helpful. I then went to pay for the tractor and the customer service person (her 2nd day on the job) was also pleasant and helpful. She asked for someone from the lawn and garden equipment department for assistance. He came to the register and again was pleasant and helpful. He also went back to grab a mulching cover off the shelf to go with my tractor. The next day when I came to pick it up and the store manager, Pat, replaced the battery on the tractor because it did not start. He made sure it was running correctly before I took it home. Four out of four people were pleasant and helpful. Thank you Home Depot employees
by
Verified Purchase
Recommended
1 found this review helpful
Jun 23, 2020
the best
the best
by
Verified Purchase
Recommended
Jun 21, 2020
Customer service is poor. Cashier is not friendly and unwilling to help.
Customer service is poor. Cashier is not friendly and unwilling to help.
by
Verified Purchase
Jun 8, 2020
The Homedepot customer service representative named Dee was very attentive and helpful with locat...
The Homedepot customer service representative named Dee was very attentive and helpful with locating years past receipts. She even got the extended warranty agents on the phone with me to schedule a repair date.
by
Verified Purchase
Recommended
May 23, 2020
I really appreciate the attentiveness that the Harriman team shows to their customers! From offer...
I really appreciate the attentiveness that the Harriman team shows to their customers! From offering you shopping carts before you even enter the store, getting Ron's informative assistance down any aisle of your choosing, seamlessly renting the Home Depot truck with Venise or the best one yet, Joann's smiling face at the checkout.... no matter what the interaction, I always feel like I've learned something new every time I walk out the Harriman/Monroe (#1284) store! The customer service here is what will keep me returning to this store time & time again!!
by
Verified Purchase
Recommended
May 6, 2020
There was no line! I was satisfied.
There was no line! I was satisfied.
by
Verified Purchase
Recommended
May 6, 2020
VERY HELPFUL EMPLOYEE
VERY HELPFUL EMPLOYEE
by
Verified Purchase
Recommended
May 2, 2020
I have made multiple purchases big and small here. Employees are always helpful and respectful. I...
I have made multiple purchases big and small here. Employees are always helpful and respectful. I had an issue only one time and they were eager to come to an agreement with me. I will continue to shop here as long as that is maintained.
by
Verified Purchase
Recommended
Apr 13, 2020
THIS STORE IS BY FAR THE BEST HOME DEPOT I HAVE BEEN TO. GM TONY IS GREAT, PAT IS AWSOME, CAROLIN...
THIS STORE IS BY FAR THE BEST HOME DEPOT I HAVE BEEN TO. GM TONY IS GREAT, PAT IS AWSOME, CAROLINE AND RON IN PLUMBING GREAT, BERNADETTE AND LISA @ RETURNS WELCOMING.....I COULD KEEP GOING JOANNE IN THE EVENING, MARTY WHO COMMUNICATES BETER THAN YOUR AVREGE JOE AWSOME. THANKS YOU GUYS ARE A PLEASURE TO BE AROUND.
by
Verified Purchase
Recommended
Apr 11, 2020
The store was extremely clean. Shelves nice and stocked. And the staff couldn’t be more professio...
The store was extremely clean. Shelves nice and stocked. And the staff couldn’t be more professional. They are extremely helpful and polite. A real pleasure to shop at this store.
by
Verified Purchase
Recommended
Apr 9, 2020
Great store Ms Bernadette was very helpful and displayed great customer service skill. She made m...
Great store Ms Bernadette was very helpful and displayed great customer service skill. She made my online pick experience a pleasant one.
by
Verified Purchase
Recommended
Mar 25, 2020
its take so fast to find wat i need! tank you!!!
its take so fast to find wat i need! tank you!!!
by
Verified Purchase
Recommended
Mar 22, 2020
Great Store!
Great Store!
by
Verified Purchase
Recommended
Mar 8, 2020
The store was clean and product easy to find. Associates always friendly and helpful.
The store was clean and product easy to find. Associates always friendly and helpful.
by
Verified Purchase
Recommended
Mar 3, 2020
When it is convenient, shop at Mahwah, Newburgh or Riverdale. The differences will amaze you.
When it is convenient, shop at Mahwah, Newburgh or Riverdale. The differences will amaze you.
by
Verified Purchase
Feb 25, 2020
Great experience with cashier Bernadette. Positive attitude. Made us feel welcomed and showed exc...
Great experience with cashier Bernadette. Positive attitude. Made us feel welcomed and showed excitement with the great deals we got.
by
Verified Purchase
Recommended
Feb 19, 2020
Great Employees at this location! so polite and didn't seem annoyed that customers ask questions....
Great Employees at this location! so polite and didn't seem annoyed that customers ask questions. So often, employees seem bothered when you go to them for help but everyone on staff are delightful. Highly recommend this location.
by
Verified Purchase
Recommended
Feb 19, 2020
DEE IN CUSTOMER SERVICE IS AWESOME
DEE IN CUSTOMER SERVICE IS AWESOME
by
Verified Purchase
Recommended
Feb 13, 2020
Well stocked, hard working and helpful employees
Well stocked, hard working and helpful employees
by
Verified Purchase
Recommended
Feb 12, 2020
store is very neat and clean, can always locate a cart when needed. This store is a little small...
store is very neat and clean, can always locate a cart when needed. This store is a little smaller than some other stores so I would call first to see if they have what you are looking for.
by
Verified Purchase
Recommended
Feb 11, 2020
I can't say enough of this store and the staff. To begin with, Bob is an exceptional employee. H...
I can't say enough of this store and the staff.
To begin with, Bob is an exceptional employee. He went above and beyond what was expected of him to do. Every time I go there he is friendly and greets everyone so nicely. He is truly an asset to the Home Depot.
The cashiers that have checked me out of the store Noel, Bernadette, Joanne, Carmen, Tanya, Patricia and Sally are beyond professional.
The store is very clean and everything is so easy to find.
Great place to shop for all your home improvement projects.
by
Verified Purchase
Recommended
Feb 10, 2020
Great store and very friendly staff
Great store and very friendly staff
by
Verified Purchase
Recommended
Jan 29, 2020
The staff are great people they make you feel Comfortable shopping at this Home Depot.
The staff are great people they make you feel Comfortable shopping at this Home Depot.