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Filter Reviews By:Rating, Profile, Gender, Age (246)
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Showing 1-30 of 246 reviews
Apr 22, 2020
I’m an electrician I was trying to get materials fo a family who’s power had went off, with a dia...
I’m an electrician I was trying to get materials fo a family who’s power had went off, with a diabetic in their house. The manager on duty Closed the store at 5:55 even when I explained I was an electrician and a customers power was out. She said there was already 100 people in the store. While we were talking 10 walked out but she still wouldn’t let me get what I needed. Hopefully his medicine doesn’t go bad because of no power to refrigerate it.
by
Verified Purchase
Apr 17, 2020
Associates were the opposite of friendly and helpful. I was unaware of store hour changes due to ...
Associates were the opposite of friendly and helpful. I was unaware of store hour changes due to Covid-19. I walk up at 5 mins till 6. instead of a warm greeting from the 3 women standing at the door I overhear "Look at all these people coming in at the last minute."
I knew what I was purchasing. I got the last of the 2 items i went in for so not much actually stocked in the garden center in ways of organic fertilizer. I was in and out in 2 minutes. The isles were PILED with boxes of inventory. No way to "practice social distancing" like they ask even if I wanted to.
by
Verified Purchase
Mar 4, 2020
I drove an hour to this store to purchase an item for a home I have listed, (I'm a realtor). Jerr...
I drove an hour to this store to purchase an item for a home I have listed, (I'm a realtor). Jerrell was the best. He acknowledged me, listened and help me find what I needed. All employees seemed happy and said hello. Not something that I experience in Odessa/Midland stores.
by
Verified Purchase
Recommended
Feb 15, 2020
Marjean & the young ladies were beyond friendly and helpful taking the time to understand my need...
Marjean & the young ladies were beyond friendly and helpful taking the time to understand my needs and what I was looking to achieve. They went above and beyond ensuring that my shades were cut to size and double checking to ensure that I got everything I needed for my many projects. Just amazing service and very polite.
by
Verified Purchase
Recommended
Dec 21, 2019
Very clean, employees are very nice.
Very clean, employees are very nice.
by
Verified Purchase
Recommended
Nov 25, 2019
Great customer satisfaction and smiling faces . Workers are very knowledgeable on where thing are ,
Great customer satisfaction and smiling faces . Workers are very knowledgeable on where thing are ,
by
Verified Purchase
Recommended
Nov 15, 2019
Lacks knowledgeable employees, who could careless. Most product bins have mixed parts... I could ...
Lacks knowledgeable employees, who could careless. Most product bins have mixed parts... I could go on and on.
by
Verified Purchase
Apr 23, 2019
The employees were well educated and very friendly. Things are so easy to find and very clean.
The employees were well educated and very friendly. Things are so easy to find and very clean.
by
Verified Purchase
Recommended
Mar 10, 2019
We were shopping for a stove and even on a Sunday afternoon there were employees ready to help us...
We were shopping for a stove and even on a Sunday afternoon there were employees ready to help us within a few moments. Kuddos to Home Depot . The store was clean and easy to shop on. The best thing was being spoke to by the salespeople that walked by us.
by
Verified Purchase
Mar 3, 2019
This Home Depot is an excellent store. The staff, especially Bennetta, are helpful and the value...
This Home Depot is an excellent store. The staff, especially Bennetta, are helpful and the value for my money is excellent.
by
Verified Purchase
Recommended
Jan 23, 2019
I got an excellent service from the staff.
I got an excellent service from the staff.
by
Verified Purchase
Recommended
Jan 7, 2019
Worker at service desk was not friendly at all. she had tatoos all over her arms. waited in line ...
Worker at service desk was not friendly at all. she had tatoos all over her arms. waited in line for 15 minutes and she told us to go to a different check out line.she was busy with another customer.workers will not help you.
by
Verified Purchase
Recommended
Oct 20, 2018
the lady standing in the front was so sweet and let us go in even though they were already closin...
the lady standing in the front was so sweet and let us go in even though they were already closing we needed a small piece to fix our heating in are rv if it wont for her we would of froze same girl checked me out to the receipt says her name is leah we hope home depot gets more workers like her think you
by
Verified Purchase
Recommended
Sep 22, 2018
I have always had a good experience shopping at this Home Depot.
I have always had a good experience shopping at this Home Depot.
by
Verified Purchase
Recommended
Aug 3, 2018
Store is always clean. Products easy to find. The employees set this store above the rest. They a...
Store is always clean. Products easy to find. The employees set this store above the rest. They actually talk to you then ask if you need help finding anything. Very personable. I really enjoy going to this Home Depot.
by
Verified Purchase
Recommended
Aug 1, 2018
Looks like they have hired quite a few new people but the customer service is still very poor.
Looks like they have hired quite a few new people but the customer service is still very poor.
by
Verified Purchase
Jul 15, 2018
Great store, great products, and happy we have a few to shop at near me.
Great store, great products, and happy we have a few to shop at near me.
by
Verified Purchase
Recommended
Jul 13, 2018
Having checked online, I knew the two air filters I needed (and not available at local competitor...
Having checked online, I knew the two air filters I needed (and not available at local competitors) were in stock, only to discover no sign on the shelf of one of them. The sales associate was extremely helpful--got the ladder platform and found what I needed, from the highest shelf of course! I appreciated her patience and courtesy in making sure I had what I needed. The other store employees I encountered were also friendly and helpful, the store was clean, and I was in and out promptly even keeping in mind the 'in stock' item wasn't on the shelf (hence 4 stars and not 5).
by
Verified Purchase
Recommended
Jul 8, 2018
The products were easy to find. The employees were nice and helpful.
The products were easy to find. The employees were nice and helpful.
by
Verified Purchase
Recommended
Jul 4, 2018
Very friendly and helpful employees! Great selections of products good prices!
Very friendly and helpful employees! Great selections of products good prices!
by
Verified Purchase
Recommended
Jun 21, 2018
As a military member of 23 years I was highly impressed by the courteous staff....the teamwork di...
As a military member of 23 years I was highly impressed by the courteous staff....the teamwork displayed was amazing
...as well as the level of safety throughout this Hobbs NM store. The cashier Christie was amazing and very knowledgeable. I hope in her future she gets promoted to a management position because from i seen she would be awesome. Very impressed with this whole store and I will definetly be coming back to shop there without hesitation.
by
Verified Purchase
Recommended
Jun 18, 2018
Great location, lots of friendly staff, and employees all seem willing to help.
Great location, lots of friendly staff, and employees all seem willing to help.
by
Verified Purchase
Recommended
Jun 17, 2018
Their assistant manager Manny was super rude to my wife and I in front of our kids. Lowe’s is loo...
Their assistant manager Manny was super rude to my wife and I in front of our kids. Lowe’s is looking better and better.
by
Verified Purchase
May 31, 2018
Store is very clean and associates are very helpful and knowledgeable.
Store is very clean and associates are very helpful and knowledgeable.
by
Verified Purchase
Recommended
May 25, 2018
Excellent very pleased with your employees took the time to take care of my needs thank you very ...
Excellent very pleased with your employees took the time to take care of my needs thank you very much Home Depot employees for great excellent job
by
Verified Purchase
Recommended
May 22, 2018
The workers are always friendly and ready to help. The cashiers are respectful with everyone.
The workers are always friendly and ready to help. The cashiers are respectful with everyone.
by
Verified Purchase
Recommended
Apr 30, 2018
During my last two visits, employees have been extremely knowledgeable and helpful finding items...
During my last two visits, employees have been extremely knowledgeable and helpful finding items throughout the store!
by
Verified Purchase
Recommended
Apr 24, 2018
really the store is very easy to find , parking is ample. like the prices. their plants are very ...
really the store is very easy to find , parking is ample. like the prices. their plants are very healty well kept. I am glad we have this store here in town,
by
Verified Purchase
Recommended
Apr 13, 2018
Joseph in the lumber department did an amazing job, and his co workers had nothing but great thin...
Joseph in the lumber department did an amazing job, and his co workers had nothing but great things to say about him!! Great shopping experience!
by
Verified Purchase
Recommended
Apr 12, 2018
Went to buy the Mulch that was 5 for $10.00, but decided to wait because of size. I ended up buy...
Went to buy the Mulch that was 5 for $10.00, but decided to wait because of size. I ended up buying one bag for a $1.00 as the bag was ripped but still intact. The cashier asked if I would like it for a $1.00. I was intending on coming back but thought, $1.00 for a bag that was ripped, so I bought it. She did not have to do that and could have just written it off as damaged. Thank you for going the extra mile to make customers happy Vera!