Reviews for Howell,MI #2751

The Howell store always seems to have what the other stores in our area don't. The folks at the tool rental center are always knowledgeable about the tools and equipment and willing to help. This is a great Home Depot.

Helpful employees and very knowledgeable.

I felt so refreshed being able to get all of the items I needed in one place with the help of the associates. Thank You!

Professional, patient and helpful people made my recent trips to the Howell Home Depot extremely pleasant! This store is pet friendly. My Sassy Girl was delighted by the attention too!

I get much better customer service at the Fenton store.

The associates were very helpful and cheerful.

I was shopping for garden flowers and plants today. Based on the on-line reviews I checked beforehand, I went to the other big store in town. I was very disappointed there. So, I went to Home Depot. What a difference! I totally have to disagree with the reviews! Home Depot had an excellent selection! And I was very happy with the associates there who were so friendly and helpful. I will always chose Home Depot over the other store in the future.

I love my local Home Depot. They are always helpful and friendly. Wish all stores were like Home Depot.

I prefer the Howell store over the Brighton store, even though the Brighton store is a shorter drive for me. The Howell staff is friendlier and I like the layout of the store over Brighton,

I am much more at home in the grocery store than a home improvement store - but fortunately you have employees like Justin that take that into account and will take care of you. Great experience and so far you have always had everything I've needed - thanks!

The staff was all very nice and asked if I needed help finding what I was looking for, Collin was very helpful especially, he helped show me different potting soil options and pick the best one for my needs! He even helped with loading it into my car! 10/10 customer service skills from this gentleman, definitely will come back in the future as well!

Miquel and Kathleen were very helpful to me today. I had a couple issues with products I had purchased from Home Depot and they went out of their way to make it right.

Love the Howell Home Depot. Scott & Ann Marie in Flooring are beyond helpful and friendly. Very knowledgeable on product and installation.

Casey in lawn and garden goes above and beyond to be accommodating. Definitely go see him if you need anything.

helpfull employees thruout store

Associates were very friendly and especially helpful. Went over and above to help me out. Will continue to shop Howell Home Depot.

Warning for anyone returning empties to exchange 5 gallon bottles of water! I was treated poorly by the cashier at check-out in the garden area. You have 5 gallon water exchanges at the exit at the front of the store. I put two empties in the receptacle and put two more bottles on my cart, and proceeded to do more shopping in the store, ending in the garden area outside, where I parked and where I purchased two bags of vigoro river pebbles. The cashier basically accused me of stealing the bottles and lying about the exchanges to pay a lower price for "exchange." I volunteered to get out of line and step aside while her manager reviewed the video tape to see me walking in with empty bottles and exchanging. "No" she said, "Next time just find someone and tell them you are exchanging so we know." Um, the bottles are at a busy EXIT, with staff all around helping other customers. I don't have time to track them down and they don't have time to do such a silly thing. I was super embarrassed at check-out, like I was stealing when I was not!

Ioana was exceptional!

Knowledgeable, friendly sales representatives. Great experience working with Christine, appliance specialist.

The store has the friendliest helpful staff, there's always sufficient stock, and the prices are clearly marked for all items. I pre-shop around online and usually find Home Depot to have better prices than other home improvement stores. I like how the online site even tells you the aisle and bay no. and approx. how many of the item they should have in stock. Way to go Home Depot!

Great store and wonderful sales person Christine Maslak in the appliance department that helped us with our fridge purchase. Everyone at the store was very friendly and helpful.

Excellent customer service! I came in late to get a new sump pump and had no idea what i needed. Gary in plumbing was so kind and helpful. I left with everything I needed and now i have a running sump pump! Thanks Home Depot and thanks Gary!

Anna from kitchen design really helped me with our kitchen remodel. From picking out the cabinets, layout, where to put all of the spacers, and countertops. She really went above and beyond guiding me through the entire process. I can’t wait until our kitchen is completed. Anna has made the design process fun and exciting instead of daunting and scary.

Team members were helpful and very friendly. Products were in stock.

Store is clean, people are friendly, Mary C at self checkout is especially friendly and made us laugh.

Christine Maslak was great! She helped us decide which appliances would work best for our kitchen and graciously answered all of our questions.

It looks like this home depot is a one man show in the paint department. While there were 4 supervisors watching behind the customer service desk, one person was helping 7 people at once. The paint guy did an excellent job!!! If it was my store, I would make sure my supervisors were helping mix paint. Not just standing around.

in june of 2020 home depot began a kitchen makeover project in our home. What a horrible mistake we made choosing home depot for this project.As of january 2 2021 im sitting in my kitchen looking at cupboards without doors as i have been since last june,with no end in sight. To make an incredibly long story short i have accumulated 4 pages of documentation of poorly trained carpenters, damaged or lost materials, mismeasurement of cabinets,last minute cancellations, numerous non returned phone calls. What ive been told by one of there tradesman is there is no one managing the installs, no one accountable for insuring satifactory completion of the project. Wow. My wife and i long ago lost all enthusiasm for this upgrade. We are probably going to have to hire a third party contractor to complete this mess and take our chances in court.

The paint guys are the best

These guys are on top of their game. They knew exactly what I was looking for and where to find it.