Curbside Pickup with The Home Depot AppOrder online, check in with the app, and we'll bring the items out to your vehicle.Learn More About Curbside Pickup
Filter Reviews By:Rating, Profile, Gender, Age (550)
Star Rating
Home Improvement Profile
Gender
Age Range
Showing 1-30 of 550 reviews
Dec 24, 2020
These guys are on top of their game. They knew exactly what I was looking for and where to find it.
These guys are on top of their game. They knew exactly what I was looking for and where to find it.
by
Verified Purchase
Recommended
Dec 23, 2020
Marianne in the customer service area is WONDERFUL if you have a problem! She made my Christmas!
Marianne in the customer service area is WONDERFUL if you have a problem! She made my Christmas!
by
Verified Purchase
Recommended
Dec 21, 2020
Excellent customer service experience
Excellent customer service experience
by
Verified Purchase
Recommended
Dec 15, 2020
The paint employees are very helpful. They go above and beyond to help their customers get the co...
The paint employees are very helpful. They go above and beyond to help their customers get the correct product.
by
Verified Purchase
Recommended
Dec 4, 2020
I went to Home Depot in Howell after a bad experience at ABC Warehouse. Christine Maslak was extr...
I went to Home Depot in Howell after a bad experience at ABC Warehouse. Christine Maslak was extremely helpful when it came to purchasing a dishwasher. I had some idea of what i was looking for, but she was very knowledgeable about the product, and was able to give me more specific information that helped me make my decision. She took the time to look up many dishwashers to help me find one that would be delivered in a timely fashion, and she never made me feel rushed to make a decision or impatient about my questions.
by
Verified Purchase
Recommended
Nov 30, 2020
Christine Maslak in the appliance department was Amazing. She made us feel so at home. Buying lar...
Christine Maslak in the appliance department was Amazing. She made us feel so at home. Buying large appliances is not an easy thing to do, so we did our homework on line first. Christine looked everything up for us and placed the order. EASY PEASY.
I would really suggest her to anyone needing help in the appliance department. Even if you were to need help in other departments, I'm pretty positive she would be able to help or direct you to someone who could help. She was very knowledgeable.
Thank you Christine, You ROCK
by
Verified Purchase
Recommended
Nov 27, 2020
Friendly and knowledgeable associates
Friendly and knowledgeable associates
by
Verified Purchase
Recommended
Nov 24, 2020
In a time when customer service is a lost art Christine Maslak the appliance specialist at Howell...
In a time when customer service is a lost art Christine Maslak the appliance specialist at Howell is above and beyond great at her job. Unless you like wandering around looking at 100's of options that may not even be available I recommend you stop in to see Christine the next time you need any appliances. She will quickly help you find the perfect product and make sure you are all set for delivery/install.
by
Verified Purchase
Recommended
Nov 22, 2020
My husband and I were assisted by Greg Maahs for our new appliances. He was friendly and knowled...
My husband and I were assisted by Greg Maahs for our new appliances. He was friendly and knowledgeable about the products we were looking at. He completed our order efficiently. He answered all our questions and explained delivery options and processes. If you are looking for new appliances seek Greg out! You wont be disappointed!
by
Verified Purchase
Recommended
Nov 21, 2020
Every time I go to the Home Depot in Howell, it is well stock, people are friendly and helpful. ...
Every time I go to the Home Depot in Howell, it is well stock, people are friendly and helpful. Always have a good experience there!
by
Verified Purchase
Recommended
Nov 17, 2020
Christine ( CAT0229 ) in Appliances is a Fantastic sales person. She went above and beyond in he...
Christine ( CAT0229 ) in Appliances is a Fantastic sales person. She went above and beyond in helping us with our appliances purchases.
by
Verified Purchase
Recommended
Nov 14, 2020
Excellent customer service in the appliance section. Good quality and variety of products to cho...
Excellent customer service in the appliance section. Good quality and variety of products to choose from. Christine was knowledgeable about the products and asked the right questions so we got the appliance that fit our needs.
by
Verified Purchase
Recommended
Oct 11, 2020
We purchased a new refrigerator and were helped by Deanna Golinske. She was fantastic and this w...
We purchased a new refrigerator and were helped by Deanna Golinske. She was fantastic and this was one of the best experiences we've had at any home improvement store. If you're in the market for a new appliance, I highly recommend visiting this store and ask for Deanna!
by
Verified Purchase
Recommended
Oct 7, 2020
The employees are always helpful and know where everything is located.
The employees are always helpful and know where everything is located.
by
Verified Purchase
Recommended
Sep 23, 2020
So happy with the outcome of the service I received today. They went over and above to help us w...
So happy with the outcome of the service I received today. They went over and above to help us with a product back order that we need right away. They helped us find a similar product that we will have in a week. I would recommend this store!
by
Verified Purchase
Recommended
Sep 16, 2020
The Howell Store is still my go-to store. The employees are always helpful and friendly. I don’t ...
The Howell Store is still my go-to store. The employees are always helpful and friendly. I don’t have time to wander around shopping. I know where everything is and am usually in and out in record time. They all know who is heading to a job site and help them get their stuff and be on the way. The PRO desk and the Customer Service Desk both bend over backwards to get you taken care of. Many thanks to all of them! The order on line and pick up in store is becoming one of my favorites. I order items from the job site and it’s ready for pick up when I get there. A big time saver for sure.
by
Verified Purchase
Recommended
Sep 14, 2020
The store was clean and isles well labeled to find items in a hurry. Sales Associates were very ...
The store was clean and isles well labeled to find items in a hurry. Sales Associates were very friendly. Checkout was quick. No waiting.
by
Verified Purchase
Recommended
Sep 10, 2020
Usually a good experience, tonight’s was excellent. Greg M took the time to help us and make sure...
Usually a good experience, tonight’s was excellent. Greg M took the time to help us and make sure we got the products that were right for us! Super professional and a super cool dude as well!
by
Verified Purchase
Recommended
Sep 3, 2020
Shoutout to Jim from Plumbing for being resourceful, helpful, wonderful AND personable! You ROCK!
Shoutout to Jim from Plumbing for being resourceful, helpful, wonderful AND personable! You ROCK!
by
Verified Purchase
Recommended
Aug 23, 2020
While the store was very clean and signage about face coverings were ample, there were no employe...
While the store was very clean and signage about face coverings were ample, there were no employees in the dept I was in during my time there. I was able to find what I needed without assistance, but had I needed some, I felt it would have been hard pressed to find someone near by. Also, I wasn't ever acknowledged with a simple "hi" or anything by any employee, including the one at the self check out lane I went thru. The Brighton store seems much more friendly and better staffed most times, and while I understand these are exceptional times for us all, this lack of basic customer service seems to be a trend at the Howell store.
by
Verified Purchase
Aug 22, 2020
Products were easy to find and had a wide selection so I could find just what I was looking for. ...
Products were easy to find and had a wide selection so I could find just what I was looking for. Associates were very nice, caring and helpful
by
Verified Purchase
Recommended
Aug 4, 2020
I had a bad experience with a Simpson power Washer that I purchased at this store, but It wasn't ...
I had a bad experience with a Simpson power Washer that I purchased at this store, but It wasn't their fault it was the fault of the Simpson Co. The manager of the Howell store corrected the problem and again I'm a very satisfied customer.
by
Verified Purchase
Recommended
Jul 20, 2020
Earlier I wrote a negative review on a Simpson Power Washer that I had purchased at this store. I...
Earlier I wrote a negative review on a Simpson Power Washer that I had purchased at this store. I would like to say that the manager straightened out everything even though the Simpson Co. are slackers.
by
Verified Purchase
Recommended
Jul 12, 2020
They sell you a power tool then don’t stock sandpaper to fit it.
They sell you a power tool then don’t stock sandpaper to fit it.
by
Verified Purchase
Recommended
Jul 10, 2020
Christine in appliances was very knowledgeable, very pleasant and very helpful. She should get a ...
Christine in appliances was very knowledgeable, very pleasant and very helpful. She should get a raise. You have a great employee.
by
Verified Purchase
Recommended
Jul 8, 2020
The store has very helpful employees willing to give a hand and provide assistance to anything I'...
The store has very helpful employees willing to give a hand and provide assistance to anything I'm looking for or don;t know what to purchase.
by
Verified Purchase
Recommended
Jul 2, 2020
Always expect great service and never disappointed.
Always expect great service and never disappointed.
by
Verified Purchase
Recommended
Jul 1, 2020
We were in for new countertops. We worked with two different associates in the department and the...
We were in for new countertops. We worked with two different associates in the department and they were both very knowledgeable and helpful. Good selection and price was competitive. Placing order was pretty quick and easy. Highly recommended for countertops.
by
Verified Purchase
Recommended
Jun 10, 2020
I was able to get assistance right away - Employee asked if I needed help and was very efficient ...
I was able to get assistance right away - Employee asked if I needed help and was very efficient and helpful. The store was very clean. Nice experience.
by
Verified Purchase
Recommended
May 29, 2020
The Home Depot employees all make you feel that they are happy you shop there. They offer help ev...
The Home Depot employees all make you feel that they are happy you shop there. They offer help even before you ask and often will walk you to the item you’re looking for instead of just pointing out the direction. That is very much appreciated.
The other thing I appreciate is they obviously know the area in which they work. We’ve had several occasions where the employee offered helpful suggestions, even drawing diagrams and suggesting products that might help.
The store is clean, organized, and safety precautions (blocking off isles when Hi-lows are operating) are regularly used to prevent accidents.
We are definitely Home Depot people from now on! Thank you.