#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(517)817-2713
Store Hours
Mon-Sat: 6:00am - 9:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
1400 N Wisner Rd
Jackson, MI 49202
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Customer Store Reviews

  • 4.8 out of 525 reviews
95%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (525)
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Showing 1-30 of 525 reviews
Well run store!
The Jackson store is well managed and the staff is well trained.
by
    • Recommended
    Don't trust install process
    I ordered storm door and installation. I had questions regarding add one to basic install but neither HD nor installment company (Bottoms Up Contracting) "owned" the quote and could provide it to the customer who had paid for it. I no longer trust HD will be my advocate in the installation process when using their contracted installers.
    by
      GREAT STORE
      this store is a great place to shop...friendly service and sooo helpful. Only place for me!! Great job Home Depot..
      by
        • Recommended
        Friendly employees
        Tim, who was greeting was helpful in directing area of the store I needed. Barb was very friendly & helpful at the self checkout.
        by
          • Recommended
          Exceptional help in every department
          Excellent service from Kristen in the paint department, A lady out on the floor checking availability and prices on refrigerators, And the gals at the pro desk!
          by
            • Recommended
            Great paint
            Behr paint at Home Depot is great paint, and I like using Behr Pro for a less expensive option. It comes in 'Dead Flat' which I prefer on my walls. Casey in the paint dept is exceptional, and the entire store staff is very friendly.
            by
              • Recommended
              Excellent prompt help
              Sales Associate Kayla C. Helped us find the chain link fence ties we were looking for. She didn't even hesitate to help out.
              by
                • Recommended
                Very Helpful staff
                by
                  • Recommended
                  home improvements
                  we bought paint, door, window, the staff at home depot was helpful in making these purchases, we have more to do on the home and will come back.
                  by
                    Friendly Folks!
                    Enjoyed this shopping experience!
                    by
                      • Recommended
                      Great customer service
                      They need more employee's like rory.
                      by
                        • Recommended
                        Great customer service!
                        Employees were happy to help me find what I needed and the cashier at checkout exceeded expectations to help me. Definitely a breath of fresh air! Thank you!
                        by
                          • Recommended
                          Great place for all your home repair needs
                          Casey in the paint department is beyond reproach. Her customer service and knowledge of anything to do with painting stains is exceptional I would highly recommend
                          by
                            • Recommended
                            Great employees
                            Outstanding professionalism and service! Tori in appliances knew her stuff about all the appliances.Not just refrigerators. Made us feel so much better about buying four appliances today. It was a pleasant change from the usual “I don’t know” from other big box stores. Great place to shop for appliances.
                            by
                              • Recommended
                              DeWalt ToughSystem 2.0 Rolling Tool Box
                              I love the rolling Tool Box as it allows me to transport & have more available tools with the least amount of effort.
                              by
                                • Recommended
                                Great Service
                                Always greeted with a friendly smile. We always receive great service aswell.
                                by
                                  • Recommended
                                  Excellent customer service
                                  Consistently excellent customer service experiences.
                                  by
                                    • Recommended
                                    Always A Great Experience!
                                    Thank you HD staff for always being so helpful.
                                    by
                                      • Recommended
                                      Helpful staff
                                      It’s always easy to find someone to help at this store.. they not only tell you wheee tree w to find an item they generally walk you right to it!
                                      by
                                        • Recommended
                                        Great People
                                        I found the employees at Home Depot Jackson to be VERY helpful and very KIND. At the checkout Cashier Katie was very helpful. I will be back for more products.
                                        by
                                          • Recommended
                                          AMERICAN EXPRESS GIFT CARDS
                                          WHATED TO ORDER AN ITEM ADVERTISED ON WEB SITE AND WASNT ALLOWED TO USE AMERICAN EXPRESS GIFT CARDS
                                          by
                                            Great customer service
                                            Always have a good experience when shopping at this location.
                                            by
                                              • Recommended
                                              always a good experience
                                              Rudy was very helpful helping me complete application for credit card
                                              by
                                                • Recommended
                                                Great customer service !!
                                                My experience at Jackson Home Depot today was great. Thanks to Amber, I found what I needed and the friendly cashiers brightened my day. Great Job!!!
                                                by
                                                  • Recommended
                                                  Great service
                                                  Top of the line service!!
                                                  by
                                                    • Recommended
                                                    I have never had a negative experience at the Jackson, Michigan, Home Depot. In any department, ...
                                                    I have never had a negative experience at the Jackson, Michigan, Home Depot. In any department, interactions with employees through the years have been positive, helpful, friendly, with smiles and enthusiasm! When in Jackson, I always choose the Home Depot as my place to go for home and garden items. Thank you.
                                                    by
                                                    • Verified Purchase
                                                    • Recommended
                                                    1 found this review helpful
                                                    I’ve always liked the fact that I could pick up lumber inside the store rather than going to an o...
                                                    I’ve always liked the fact that I could pick up lumber inside the store rather than going to an outside lot but on my last trip added another reason to like the store. I dropped several $100 bills out of my pocket when paying. Upon discovering the loss over an hour later I called the store. The cashier was holding the money for me. She had found it shortly after I had left her lane but couldn’t find me in the lot. I’m very impressed by the honesty and helpfulness of the associates.
                                                    by
                                                    • Verified Purchase
                                                    • Recommended
                                                    1 found this review helpful
                                                    Store looked great. Manager Glen, Joe in Lumber and cashier Maegan were all friendly and helpful.
                                                    Store looked great. Manager Glen, Joe in Lumber and cashier Maegan were all friendly and helpful.
                                                    by
                                                    • Verified Purchase
                                                    • Recommended
                                                    1 found this review helpful
                                                    People were nice and employees were respectful and curtious. They were also very helpful.
                                                    People were nice and employees were respectful and curtious. They were also very helpful.
                                                    by
                                                    • Verified Purchase
                                                    • Recommended
                                                    1 found this review helpful
                                                    I highly recommend the Home Depot in Jackson, MI - there are incredibly helpful and go that extra...
                                                    I highly recommend the Home Depot in Jackson, MI - there are incredibly helpful and go that extra step to make you get you need and all the information you need to use it or do that project!!
                                                    by
                                                    • Verified Purchase
                                                    • Recommended
                                                    1 found this review helpful
                                                    Showing 1-30 of 525 reviews

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