#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(517)817-2713
Store Hours
Mon-Sat: 6:00am - 9:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
1400 N Wisner Rd
Jackson, MI 49202
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Customer Store Reviews

  • 4.8 out of 525 reviews
95%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (525)
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Showing 1-30 of 525 reviews
Staff were readily available and extremely friendly
Staff were readily available and extremely friendly
by
  • Verified Purchase
  • Recommended
Clean store, Helpful and knowledgeable employees. Good selection of products
Clean store, Helpful and knowledgeable employees. Good selection of products
by
    • Recommended
    To all home improvement shoppers. Want to have EXCELLENT Customer Service? Shop at Home Depot, ...
    To all home improvement shoppers. Want to have EXCELLENT Customer Service? Shop at Home Depot, Jackson, Mi From the time you enter the store all employees will acknowledge you and ask if you need help finding something? How refreshing to hear that instead of " I don't work in that dept".
    by
    • Verified Purchase
    • Recommended
    Five star all the way!
    Five star all the way!
    by
    • Verified Purchase
    • Recommended
    The store is very clean, well organized and the staff is very friendly.
    The store is very clean, well organized and the staff is very friendly.
    by
    • Verified Purchase
    • Recommended
    Great Employees. Great Service!
    Great Employees. Great Service!
    by
    • Verified Purchase
    The employees are friendly and are great with helping you to figure out the logistics of a projec...
    The employees are friendly and are great with helping you to figure out the logistics of a project - even if you are not exactly sure of all the steps. They listen to ideas, help to figure out when it is viable, and then help to find all of the things needed! Anna, in particular, was so helpful while I was there trying to figure out what I needed. I specifically chose to go to Home Depot over any other store in the area because I knew they would help me brainstorm if I needed it.
    by
    • Verified Purchase
    • Recommended
    The employees are all very helpful one of the best Home depot I every deal with.
    The employees are all very helpful one of the best Home depot I every deal with.
    by
    • Verified Purchase
    • Recommended
    Sales persons are very helpful and knowledgeable.
    Sales persons are very helpful and knowledgeable.
    by
    • Verified Purchase
    • Recommended
    Great service ! the employees are the best. they took time to order what i wanted and i think tha...
    Great service ! the employees are the best. they took time to order what i wanted and i think that was great.
    by
    • Verified Purchase
    • Recommended
    What can you say about home Depot that isn't already said as soon as you walk in the entrance. Th...
    What can you say about home Depot that isn't already said as soon as you walk in the entrance. They're friendly courteous and go out of their way to help you I know it's their job but I rate home Depot number one among home improvement stores. My home store is in Jackson Michigan I frequent the store quite often so I know a lot of the faces. Very helpful all the time never once had a bad experience at this store or any home Depot store for that matter. Keep up the Great work.
    by
    • Verified Purchase
    • Recommended
    Very good experience, staff was friendly and helpful
    Very good experience, staff was friendly and helpful
    by
    • Verified Purchase
    • Recommended
    Store very clean! Anna Sandy and Joe very helpful with my first Ryobi purchase!!
    Store very clean! Anna Sandy and Joe very helpful with my first Ryobi purchase!!
    by
    • Verified Purchase
    • Recommended
    Whenever I shop at Home Depot I am Greeted and if I have a question. I'm assisted and they will e...
    Whenever I shop at Home Depot I am Greeted and if I have a question. I'm assisted and they will even go out of their way to direct me to where the item, I'm looking for and assist me in finding the item. Most everyone seems very friendly and helpful. The Store is always very clean and everything in this place
    by
    • Verified Purchase
    • Recommended
    Brandon, in lumber department, was very helpful and knowledgeable. An asset to your store!
    Brandon, in lumber department, was very helpful and knowledgeable. An asset to your store!
    by
    • Verified Purchase
    • Recommended
    Staff is always friendly and willing to help.
    Staff is always friendly and willing to help.
    by
    • Verified Purchase
    • Recommended
    Best service by far of any home improvement store in the area!
    Best service by far of any home improvement store in the area!
    by
    • Verified Purchase
    • Recommended
    Staff is always available and ready to help. Store is always clean and organized. Must be a good ...
    Staff is always available and ready to help. Store is always clean and organized. Must be a good manager there, keep up the good work. I shop there a lot both in store and online
    by
    • Verified Purchase
    • Recommended
    shop someplace else too many customers and employees not wearing a mask
    shop someplace else too many customers and employees not wearing a mask
    by
    • Verified Purchase
    This store and employees are always extremely helpful and the store is very clean
    This store and employees are always extremely helpful and the store is very clean
    by
    • Verified Purchase
    • Recommended
    Clean store Helpful staff!
    Clean store Helpful staff!
    by
    • Verified Purchase
    • Recommended
    Employees are friendly and very helpful to someone who is not a contractor by trade.
    Employees are friendly and very helpful to someone who is not a contractor by trade.
    by
    • Verified Purchase
    • Recommended
    If you have any questions regarding paint, Alan in the paint department is very courteous and kno...
    If you have any questions regarding paint, Alan in the paint department is very courteous and knowledgeable. The best customer service experience in a long time.
    by
    • Verified Purchase
    • Recommended
    Great store clean and VERY FREINDLY EMPLOYEES !!!
    Great store clean and VERY FREINDLY EMPLOYEES !!!
    by
    • Verified Purchase
    • Recommended
    Hayley in flooring and window coverings in the Jackson store provided excellent service!
    Hayley in flooring and window coverings in the Jackson store provided excellent service!
    by
    • Verified Purchase
    • Recommended
    Employees at this store are very friendly and helpful. Adrienne and Annette are amazing and if yo...
    Employees at this store are very friendly and helpful. Adrienne and Annette are amazing and if you want to remodel your kitchen, bath, etc they both can help! Adrienne took lots of time to go over my new plans and got me the best price possible for my new kitchen! They are short staffed in that department so please have patience if you have to stand there. Casey in paints is also very friendly and knowledgeable. I brought in samples of my countertops, cabinets, flooring and backsplash and she came up with 3 colors for me to choose from. Lots of selections and good pricing.
    by
    • Verified Purchase
    • Recommended
    Fantastic customer service.
    Fantastic customer service.
    by
    • Verified Purchase
    • Recommended
    Employees, even understaffed, are friendly, knowledgeable and are willing to help and answer ques...
    Employees, even understaffed, are friendly, knowledgeable and are willing to help and answer questions and even make suggestions. If you have to wait in line please be respectful of those employees, they are doing the best they can under these circumstances. If I was trying to find something and stopped an employee, they led me right to what I needed and it might not have been their department
    by
    • Verified Purchase
    • Recommended
    The employees I’ve worked with are very knowledgeable and friendly and are genuinely happy to hel...
    The employees I’ve worked with are very knowledgeable and friendly and are genuinely happy to help you. We’ve shopped at a closer Home Depot and they’re not friendly and won’t wait on us. They are under staffed so please show courtesy when waiting for them to help you
    by
    • Verified Purchase
    • Recommended
    Store is always clean and organized. Employees are kind and courteous.
    Store is always clean and organized. Employees are kind and courteous.
    by
    • Verified Purchase
    • Recommended
    Showing 1-30 of 525 reviews

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