#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(406)758-3404
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 7:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
2455 Hwy 93 N
Kalispell, MT 59901
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Customer Store Reviews

  • 4.7 out of 442 reviews
93%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (442)
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Showing 1-30 of 442 reviews
Great customer service! Store is in order, easy to find things.
Great customer service! Store is in order, easy to find things.
by
  • Verified Purchase
  • Recommended
Store employee Kirk stopped his busy day to ask if I needed help, without my asking or anyone sen...
Store employee Kirk stopped his busy day to ask if I needed help, without my asking or anyone sending him. As a retired widow, with zero handy-woman experience, I really appreciated Kirk's assistance. He fully explained differences & features of combo replacement bathroom ceiling fan/light units. Thank you Kirk! I bought 3 easy-install replacement units.
by
  • Verified Purchase
  • Recommended
Please hire enough employees to handle your customers. My poor helper was overwhelmed yet tried v...
Please hire enough employees to handle your customers. My poor helper was overwhelmed yet tried very hard to stay with the demands made upon him without losing his mind. Nobody came to help. There were no washers and dryers available. You should have had a sign to alert customers that things needed to be ordered, so people would not have to wait so long to get the negative news and thus feel furious. The store was relatively clean, but there were several workers standing around without much of a purpose, and Nathan, in appliances, had NO help! I sat and waited for him to stop manning the phones in order to get to me and to others. Where was your manager to help? Because I was patient with his predicament, I managed to wait to get help. Others just walked away, knowing the appliance department was overerwhelmed.
by
  • Verified Purchase
  • Recommended
1 found this review helpful
The store was clean and orderly and our checkout clerk served us well.
The store was clean and orderly and our checkout clerk served us well.
by
  • Verified Purchase
  • Recommended
1 found this review helpful
There are multiple employees in the store and all are very friendly.
There are multiple employees in the store and all are very friendly.
by
  • Verified Purchase
  • Recommended
1 found this review helpful
Products are in good supply and the price is considerably lower than competitors on the farm gate...
Products are in good supply and the price is considerably lower than competitors on the farm gates I purchased. The only problem is a common one in Montana. Stores are reluctant to strictly enforce Mask Mandates for Covid-19. Customer health should be first, dead customers cannot buy anything!
by
  • Verified Purchase
  • Recommended
The store has very poor customer service. Can't get any help in the isles or when needed to help...
The store has very poor customer service. Can't get any help in the isles or when needed to help load something you bought into you vehicle.
by
  • Verified Purchase
IF YOU NEED CUSTOMER SERVICE OF ANY KIND, OR ASSISTANCE TO REACH A HEAVY PRODUCT, DO NOT GO TO T...
IF YOU NEED CUSTOMER SERVICE OF ANY KIND, OR ASSISTANCE TO REACH A HEAVY PRODUCT, DO NOT GO TO THIS STORE...THERE IS NO CUSTOMER SERVICE AND THE EMPLOYEES RUN FOR COVER WHEN YOU LOOK LIKE YOU MAY ASK FOR ASSISTANCE OR ASK A QUESTION, IF INDEED, YOU CAN EVEN FIND AN EMPLOYEE. NO ONE SHOWS UP WHEN YOU ARE PROMISED THAT "SOME ONE WILL COME TO THE AISLE YOU ARE WAITING IN". THAT IS A JOKE-YOU COULD WAIT FOR DAYS IF YOU THAT KIND OF TIME. THIS IS AN ON-GOING PROBLEM AT HOME DEPOT-NO CUSTOMER SERVICE THERE-NEVER HAS BEEN!
by
  • Verified Purchase
Always knowledgeable and helpful.
Always knowledgeable and helpful.
by
  • Verified Purchase
  • Recommended
1 found this review helpful
Don W was very help full. would buy from him again.
Don W was very help full. would buy from him again.
by
  • Verified Purchase
  • Recommended
1 found this review helpful
Super helpful staff, especially Cesare. Normally having lumber cut can be overwhelming and chaot...
Super helpful staff, especially Cesare. Normally having lumber cut can be overwhelming and chaotic. Cesare kept all of my boards straight and didn't mind helping me with all of my cuts and questions. Totally pleasant experience. Thanks Cesare!!
by
  • Verified Purchase
  • Recommended
1 found this review helpful
Our experience in this store was most pleasant. Don W. in the appliance department made our purc...
Our experience in this store was most pleasant. Don W. in the appliance department made our purchase go quickly and smoothly considering we purchased a special order appliance which the person who made the order declined once it arrived at your store. We will shop Home Depot in Kalispell MT again for sure.
by
  • Verified Purchase
  • Recommended
As a business owner I know what good employees are worth. The cashier Christy is an exceptional a...
As a business owner I know what good employees are worth. The cashier Christy is an exceptional asset to HD.
by
  • Verified Purchase
  • Recommended
This Home Depot is awesome. Very friendly and helpful staff. I do not do the mask thing, so I app...
This Home Depot is awesome. Very friendly and helpful staff. I do not do the mask thing, so I appreciated that no one said anything to me about it. We are all adults, and are capable to make our own health care choices. Telling me to mask up to shop there would be like telling an overweight person to eat less food and work out more, or a smoker they can’t shop at Home Depot because they raise the cost of health insurance of non smokers. Thanks for handling this the right was.
by
  • Verified Purchase
  • Recommended
1 found this review helpful
Unfriendly staff, but I’m not from Kalispell so maybe locals are just snobby. I’m from Alaska, w...
Unfriendly staff, but I’m not from Kalispell so maybe locals are just snobby. I’m from Alaska, where it’s beautiful and friendly.
by
  • Verified Purchase
Good staff. well stocked. good quality
Good staff. well stocked. good quality
by
  • Verified Purchase
  • Recommended
Home Depot in Kalispell has a hidden gem inside! If you get the opportunity to shop here on a day...
Home Depot in Kalispell has a hidden gem inside! If you get the opportunity to shop here on a day that Mary in hardware is working you will not be disappointed at her ability to help you with anything in the store. She can and will find anything you need or an alternative solution, or order whatever you need that may not be on site.
by
  • Verified Purchase
  • Recommended
1 found this review helpful
All the sales associates were super friendly and helpful. Especially Ted in the paint department....
All the sales associates were super friendly and helpful. Especially Ted in the paint department. He was knowledgeable and helped me make good decisions about my DIY project. I will always shop here in the future for my projects!
by
  • Verified Purchase
  • Recommended
1 found this review helpful
I have made some large purchases lately for my home. I'm really pleased with the level of custome...
I have made some large purchases lately for my home. I'm really pleased with the level of customer service. Thank you!
by
  • Verified Purchase
1 found this review helpful
If you want a great shopping experience at home depot look for Mike E in appliances. He is the b...
If you want a great shopping experience at home depot look for Mike E in appliances. He is the best!
by
  • Verified Purchase
  • Recommended
Don W. Was such great help with finding a washer and dryer set. Great service and awesome attitud...
Don W. Was such great help with finding a washer and dryer set. Great service and awesome attitude.
by
  • Verified Purchase
  • Recommended
Store was clean and products were very organized on the shelves, Don W was the best sales person ...
Store was clean and products were very organized on the shelves, Don W was the best sales person I could’ve imagined having the pleasure doing Business with.
by
  • Verified Purchase
  • Recommended
Stop allowing non-service animals in the store and especially whithout leashes
Stop allowing non-service animals in the store and especially whithout leashes
by
  • Verified Purchase
  • Recommended
Most employees don't know what the heck they are selling you I was under the impression I had bou...
Most employees don't know what the heck they are selling you I was under the impression I had bought a security camera but it was a stupid camera mount and no returns during covid-19 so I'm out 20 dollars
by
  • Verified Purchase
  • Recommended
Mike was a very helpful employee during our visit today.
Mike was a very helpful employee during our visit today.
by
  • Verified Purchase
  • Recommended
The kitchen design team of Peggy & Connie were exceptional
The kitchen design team of Peggy & Connie were exceptional
by
  • Verified Purchase
  • Recommended
We are extremely happy with this Home Depot. In general employees have been friendly and,knowledg...
We are extremely happy with this Home Depot. In general employees have been friendly and,knowledgeable, especially flooring, gardening and lighting.
by
  • Verified Purchase
  • Recommended
SALES PEOPLE ARE ALWAYS VERY NICE, FRIENDLY, AND KNOWLEDGEABLE. MADE MY SHOPPING EXPERIENCE VERY ...
SALES PEOPLE ARE ALWAYS VERY NICE, FRIENDLY, AND KNOWLEDGEABLE. MADE MY SHOPPING EXPERIENCE VERY EASY AND NICE
by
  • Verified Purchase
  • Recommended
shopping for a new washer/dryer, I had the BEST service from Don W in the appliance section. HE ...
shopping for a new washer/dryer, I had the BEST service from Don W in the appliance section. HE is 5 stars!! usually, the employees at this store ignore me. The one other exceptional employee is in the paint dept. but I don't know her name. Please hire more "Don's"!!! it would make my experiences here better and I wouldn't mind coming here more often
by
  • Verified Purchase
  • Recommended
5 stars for Don W. at kalispell home depot. Very helpful , very informed. Thanks Don W. !!!
5 stars for Don W. at kalispell home depot. Very helpful , very informed. Thanks Don W. !!!
by
  • Verified Purchase
  • Recommended
Showing 1-30 of 442 reviews

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