Reviews for Kenner #349

The last few times I have been to Hole Depot, there were no cashiers. You should not have to check out your own items. I do not work there and do not get a discount so I am done shopping at Home Depot.

best employees in this location always enjoy my visit here

Very bad attitude at the check out , stocking employees claiming that they're store managers

Best Home Depot !!!!

Kenner pro desk is the BEST

I visited a few days ago the gardening g department and it was very hot as temperatures in this area are above 100 in most days. Ms. Kendra, cashier and attendant was jovial and very helpful during this very hot day. She was jovial and happy to help me.

To the employees at Home Depot, Thank you for making my shopping experience better by treating me like a friend not just a customer... Thanks, Frankie

Made purchase on 7/26/23 delivery was 08/02/23 sale was fast and accurate delivery was very prompt everything went great from beginning to end deserve 5 stars sales person #MB44A5 went above and beyond to assist me epitome of professionalism

If I’m buying rat poison, don’t ask me if I have rats. And, if I’m buying rat poison, don’t tell me how gross you feel about rats. And especially don’t tell me you can’t live in a house with rats because it makes you feel some kind away.

This store has a great customer service

Jerry is fantastic. He has worked there for years and has helped us several times in the past. This time he came to our car in the pouring rain to help load up the rocks we purchased

Poor customer service and no air conditioning in the store

Zander was our cashier and she did an excellent job with customer service and helping us in anyway she could. Thanks Zander now you can go do your lashes.

Have bought many products from this store for years and have always found what I have been looking for.

It was just a quick trip, and they mostly had what I needed.

Great Home Depot Excellent service

I give the kenner Home Depot a 5+ star rating not only because of merchandise availability and cleanliness but also a highly rated, hard working employee by the name of Lloyd. Great employee

Happy I choose my Home Depot store I always use since 2004 and it was my best experience in 29 1/2 yrs of being a customer.

Too many positive experiences in one visit to list.

Purchased carpet & vinyl floor and Wanda in flooring was so knowledgeable, friendly and helpful. Also had carpet installed and they were very professional and did a wonyjob.

Home Depot in Kenner has exceeded my expectations at this time for their customer service satisfaction and reliability.

Honestly one star is one star too many. I needed a specific item and was looking in store. I scanned the item with my Home Depot app to check the reviews. The app actually said that item was not available in stores anymore and needed to order it online. It also said that the price was dropped to 349.00 on the app. I inquired to see if the store would price match/honor the Home Depot online price and was informed that I had to go thru customer service to obtain a manager. After waiting inline with 7 customers in front of me I got to customer service where the lady then had to go manually find a manager to come up. He comes up and starts saying he will not honor it since sometimes the skew numbers aren’t the same online as in store despite the fact that I was getting it after scanning that specific item in their store. I then told them not matching at least their own Home Depot online prices was ridiculous and walked out calling corporate. Corporate was on the phone with me for a while and wound up giving me a gift card to the store for the difference in price. If it wasn’t for the fact that I needed that item I would have left and never went back since that is management incompetence.

The cashier named Casey helped me she was very friendly and very nice

I like that staff is very knowledge you can tell they trained their people well even if it’s not their department they still come to help you

All of the actual employees are very sweet very helpful very talkative. I was in here on a Saturday afternoon to exchange some parts and get some other ones. When? The lady who was checking me out asked me to apply for credit card. I said sure while we're doing this. The customer behind me's multiple 2×6 boards drop and hit her in her foot obviously she's hurt i watched the entire thing. Everyone is made known of this situation. The manager Mick comes walking by she tries to call him get his attention etc . his response to her was extremely disgusting and unprofessional, with him saying he was not a dog don't call him like that and that he was too busy to help her while she is helping me a guest he's management to me she shouldve been relieved but personally he came off as a really big you know what with a stank rude attitude for his injured employee. Especially considering my 3 year old nephew was on a cart which is what the boards originally hit and bounced off of unfortunately hitting the employee. Management should be better than that and that should never be a response but especially not in front of customers. MS. ZANDR as a customer thank you and I'm so sorry.

This particular store , I have been shopping here for years and have always , ALWAYS had the best experiences.... employees here are very friendly. If I ever had a question or a problem they would do whatever it took to help me with a solution! Home Depot in Kenner, LA. is the BEST !!!!!! Hands Down !!!!!!!!

Remember when we had to go to several different stores to get everything we needed for a job? Thank God for Home Depot!

Most of the employees are awesome people.

Katherine was great !

Employees are very knowledgeable at this store.