Reviews for Kyle #8454

I was able to purchase all the doors and windows. Staff was helpful and kind

I showed up after a freeze needing some popular equipment and received great help, advice, and service - plus discount christmas decor from the floor - thank you Rhonda, X, and Adele and mystery carol singing helper

The Kyle tx. Store is a great store to shop always have a pleasant experience great job guys.

A great store with friendly associates!

Went and purchased a small appliance and Mia was very helpful in helping us pick out what we actually needed. The gentleman that help us load it was also very helpful and courteous.

So thankful to have a go to Home Depot. Good employees and management! And I always leave with more than I wanted too. Lol

We had HD come out and measure for an exterior door replacement. Besides the confusion between the store and online services, we got everything scheduled mostly without issues. On the day of installation the installer shows up, has me check the door and then after 15 minutes calls me down to tell me he can’t install it because it has “non-removable trim”. He says the next step is to take it back to the store and they will call me. I called the store and spoke to an assistant manager who said there’s no reason the door shouldn’t have been installed and that once the guy arrived he would call me back but not before confirming this wasn’t my husbands number because he “wouldn’t want to bug him at work”… Cool assumption but I’m the bread winner and YOU'RE DISTURBING ME AT WORK. Of course, he didn’t call me back. So having $2,073 already pulled from my account by HD I call again. That person says she’s going to talk to a manager (who was on lunch of course) and the customer service girl and call me back. No one calls me back so my husband was going to stop by the store today- but before he could do it I get get a text that says “YOUR INSTALLATION HAS BEEN COMPLETED!” For those keeping track that’s $2k, and NO DOOR. My husband calls and YOU GUESSED IT no one is reachable at the store. When he FINALLY gets a call back the girl doesn’t even apologize. He tells her we are cancelling the order and want a refund and she tries to not refund us for the door… SERIOUSLY? What a nightmare. Go to Lowe’s, save yourself the trouble.

Highly recommend this location to shop! Rose & Ruben are great!

Had a wonderful time and greatly appreciated how I was treated and would be willing to refer this store to anyone. This is an example of how all shopping experience’s sho be what a way to set the tone.

THIS LAWNMOVER WORKS GREAT FOR MY FRONT YARD. EASY TO MANEUVER FOR A WOMAN LIKE MYSELF. EASY TO STORE IN BETWEEN USE.

Excellent service. Need more staff.

bought my first refrigerator and was happy with the products and people working there.

Garden Center has a great variety of healthy plants! Employees are courteous; will take the time to help locate what you are looking for.

We needed help ordering some custom shades for our kitchen windows. Jessica was able to help us order them online and was very helpful. Always a good experience. Love the Home Depot!!

David helped us decided which washer and dryer to buy. Answered all our questions and wasn’t pushy.

All the employees with whom I spoke at the Kyle, Texas Home Depot were knowledgeable and friendly.

Sylvia needs to be removed form the service desk when I asked to check out with her she told me “ughh”. This is the second time she has done this to me in separate occasions. I have never experienced such terrible customer service.

Home Depot by far has more affordable prices compared to Lowe’s. Strongly recommend getting all your home improvements items at Home Depot

Cabinet shopping made easier by fast service

Great from young to senior employees always helpful only one not so helpful Latina female in paint section but the younger Latina girl the next day helped me & my husband with a smile and apologies for the other lady’s rudeness.

The great people working in this store make going there a terrific experience!

We've been purchasing lumber at a competitor, but will be coming here from now on. Quantity and variety in the lumber inventory is MUCH better here, and prices are lower. It's a great combination.

Aisles numbers were super big to see but employees seemed to have more interest in their side conversation

Kyle Home Depot and all the associates were on point today!

We have always enjoy the courteous well knowledgeable staff at this location

Friendly staff. Even though the store is small it has a good selection.

This was one of the most pleasant and informative purcha ses I have made. Mr. Johannes was great! No pressure or fake interaction. Very good experience.

Good store. Could use more customer service/help. Lot of teenagers working there so maybe they just don't have experience, that's ok I guess.

My experience with Kyle Home Depot was exceptional. I went in to purchase a refrigerator and chose the one I wanted. David Johannes was my appliance specialist and I can't say enough positive things about him. He was friendly and helpful, but not pushy. His positive and happy attitude showed that he loves his job and helping others. He made my shopping very pleasant and informative; filled out all paperwork in a timely manner. I will ask for him again for other appliance purchases in the near future.

The store was neat with it seemed like a ton of people in the store today. Jill was in the appliance section, and I was going to order online what I wanted to buy, but because I wanted to purchase above the average appliances, I decided to go in the store to make my purchases. I am so glad I did. I got answers and I hadn't thought about buying a refrigerator yet, but with the promotional deal on the beautiful Samsung, I just had to buy it, and Jill helped me all the way with all the questions answered, explained about what delivery means, warranties, and everything I needed to know! She was so polite and helpful and patient.