#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(706)242-1864
Tool & Truck Rental(706)242-1861
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
1500 Lafayette Pkwy
Lagrange, GA 30241
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Customer Store Reviews

  • 4.5 out of 446 reviews
91%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (446)
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Showing 1-30 of 446 reviews
Garden in Lagrange closed once again
Unfortunately I have to go to Home Depot as it is closer to my home almost every weekend. The Garden registers seem to be closed more than they are open. How does a business expect you to haul 50 lb bags of anything through the entire store to check out. The temp out is 48 degrees not great but over the 40 degree expectation set by Home Depot
by
    1 found this review helpful
    Poor service unprofessional store manager
    I went to buy some lime and fertilizer as you can see that wasn't going to happen. I walked in and asked the store manager if they were opening garden so we could check out with a bulky purchase she stated no. I have always been told if the temperature was over 40 it would be open she said no. Whe. I stated I had worked with home depot for many years when did it change she stated she had been there for 20 years and it wasn't opening. A shining example of unprofessional leadership for her people to follow, it is understandable now why the store is in such poor shape.
    by
      Great price on Milwaukee tools
      Milwaukee Fuel 3/8 ratchet
      by
        • Recommended
        They beat a disabled vet out of their military discount just in time for Memorial Day
        I bought some items from the garden section, nothing on sale and when I went to the cash register, I offered the gift cards I had, along with my Veterans id and phone number. The cashier insisted she needed to do the gift cards first and even commented "oh well, live and learn" related to her knowing better now. The problem is I was cheated out of about 18 dollars. I Went to the newnan store and they were unable to correct the issue with just the receipt. I have spent half the cost of the amount I was cheated out of in gasoline running back and forth to accomplish nothing. Talk about adding insult to injury. I really wanted to get a solar light to shine on my flag for memorial day so I could leave it up over night this weekend, but that is not happening now because I do not have the disposable income to keep tossing into what seems a lost cause. You should be ashamed of yourselves. I am 62 and a disabled veteran. I do not expect special treatment, just not shoddy treatment. This was the lowest point I have ever had in my dealings with Home Depot.
        by
          Terri the cashier
          Terri was very helpful, patient, offered me a credit card to save money, she also signed me up for pro extra..Terri was knowledgeable and she apologize for not having enough of the items on the shelf
          by
            • Recommended
            Employee Abilities and Initiative
            Every time I enter this store I see employees roaming around the store. I've become so interested in this problem that I've begun to follow one each time I come in the store, unless I'm in a hurry. I've only begun this initiative in the last few days and I must say, you'd be very disappointed to know what I know. I strongly recommend management roam around as well, checking on what their employees are doing, where are they going, and what their task or job is. I've completed my comments and hope to see an improvement in basic employee requirements.
            by
              • Recommended
              Cashier Did Not Want To Do Her Job
              The Garden Cashier wanted me to go and get a price on an item that did not have a price on it. It is not the Customer's responsibility if an item is missing a price tag.
              by
                LaGrange Home Depot
                Love shopping at The Home Depot.
                by
                  • Recommended
                  Poor service from employee
                  My wife and I were looking for a full-length mirror. An employee directed us to the approximate location, but we still couldn't locate mirrors. We asked another employee nearby for directions. He barely looked up, said "I don't know'' and continued on his way. If he were my employee, he would be shown the door.
                  by
                    New countertops
                    New tops selected and installed. Great job ! Very happy with the job!
                    by
                      • Recommended
                      Good experience
                      I had a good experience my last trip. Was greated on the way in and the way out. Staff was very friendly.
                      by
                        • Recommended
                        Knowledgeable staff
                        Sales staff very helpful and knowledgeable
                        by
                          • Recommended
                          Get more carts!
                          Used to have plenty of the carts in the first picture. Now more push carts than anyone uses and all us contractors scramble for the useful ones. Step it up HD!
                          by
                            Awful customer service
                            Unwilling to honor warrant and stand by 8 month old Milwaukee power tool, manager Unwilling to discuss issues with customer.
                            by
                              Manager Jared
                              Jared the Manager was amazing and Courtney in the painting department was amazing because of them, I had a great visit.
                              by
                                • Recommended
                                Great Customer Service
                                I needed help with a plumbing project for my bathtub and I approached a gentleman named Mark Able. He was very knowledgeable and experienced. He walked me through the entire process of obtaining a faucet set for the bathtub and all the hardware and how to install everything. He was on point with everything! He was a true professional. I highly recommend that you go and see him at the Lagrange Georgia store if you're working on a plumbing project.
                                by
                                  • Recommended
                                  Great store
                                  The store is always clean and the employees are very friendly and helpful.
                                  by
                                    • Recommended
                                    Customer service
                                    I purchased 30 bags of mulch and was told I had to load it on a cart and bring it from the back of the garden center as opposed to pulling into the parking lot and load from the stacks out there. While loading the final bags, an employee asked if I needed assistance (I’ve already loaded the bags on a cart). I asked why customers were not allowed to load from the stacks outside in the fenced area. He replied that they were and the cashier should have called him out there. I know I was the second person to have to load mulch and bring it out of the back because there was a trailer loading in front of my truck. These kinds of issues have happened in the past when I have purchased large quantities of concrete.
                                    by
                                      GREAT EXPERIENCE AT SELF CHECK OUT
                                      I WAS AT SELF CHECK OUT AND TERRY WAS AWESOME ,KNOWLEDGEABLE AND HELPFUL. SHE ASSISTED ALL CUSTOMERS AT SELF CHECK OUT IN A TIMELY MANNER GREAT SMILE AND CUSTOMER CARE
                                      by
                                        • Recommended
                                        Helpful employees
                                        The employees that were there was so helpful
                                        by
                                          • Recommended
                                          Lots of space
                                          Lots of space to shop
                                          by
                                            • Recommended
                                            Great store
                                            Store was great with pleasant employees
                                            by
                                              Great selections
                                              Great selections of the plumbing items I needed
                                              by
                                                • Recommended
                                                Tools
                                                Great selection of tools at a good price. Thanks Home depot
                                                by
                                                  • Recommended
                                                  Friendly employees
                                                  This is the first store that I have visited where employees were as friendly
                                                  by
                                                    • Recommended
                                                    Great customer service
                                                    Clara did a great job in assisting me during checkout. I really appreciate the customer service.
                                                    by
                                                      • Recommended
                                                      very helpful staff
                                                      very helpful staff very clean and orginized store
                                                      by
                                                        Good selections
                                                        I needed a lot of electrical items and you had them all thanks!
                                                        by
                                                          • Recommended
                                                          Christmas decorations
                                                          The Christmas decorations that were on sale was a great buy. I got plenty for next year!
                                                          by
                                                            • Recommended
                                                            More choices to chose from
                                                            I bought a variety of items at a very good price thanks home depot
                                                            by
                                                              • Recommended
                                                              Showing 1-30 of 446 reviews

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