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Showing 1-30 of 446 reviews
Mar 19, 2023
Garden in Lagrange closed once again
Unfortunately I have to go to Home Depot as it is closer to my home almost every weekend. The Garden registers seem to be closed more than they are open. How does a business expect you to haul 50 lb bags of anything through the entire store to check out. The temp out is 48 degrees not great but over the 40 degree expectation set by Home Depot
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1 found this review helpful
Feb 18, 2023
Poor service unprofessional store manager
I went to buy some lime and fertilizer as you can see that wasn't going to happen. I walked in and asked the store manager if they were opening garden so we could check out with a bulky purchase she stated no. I have always been told if the temperature was over 40 it would be open she said no. Whe. I stated I had worked with home depot for many years when did it change she stated she had been there for 20 years and it wasn't opening. A shining example of unprofessional leadership for her people to follow, it is understandable now why the store is in such poor shape.
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Nov 20, 2021
Great price on Milwaukee tools
Milwaukee Fuel 3/8 ratchet
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Recommended
May 23, 2024
They beat a disabled vet out of their military discount just in time for Memorial Day
I bought some items from the garden section, nothing on sale and when I went to the cash register, I offered the gift cards I had, along with my Veterans id and phone number. The cashier insisted she needed to do the gift cards first and even commented "oh well, live and learn" related to her knowing better now. The problem is I was cheated out of about 18 dollars. I Went to the newnan store and they were unable to correct the issue with just the receipt. I have spent half the cost of the amount I was cheated out of in gasoline running back and forth to accomplish nothing. Talk about adding insult to injury. I really wanted to get a solar light to shine on my flag for memorial day so I could leave it up over night this weekend, but that is not happening now because I do not have the disposable income to keep tossing into what seems a lost cause. You should be ashamed of yourselves. I am 62 and a disabled veteran. I do not expect special treatment, just not shoddy treatment. This was the lowest point I have ever had in my dealings with Home Depot.
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Apr 26, 2024
Terri the cashier
Terri was very helpful, patient, offered me a credit card to save money, she also signed me up for pro extra..Terri was knowledgeable and she apologize for not having enough of the items on the shelf
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Recommended
Apr 19, 2024
Employee Abilities and Initiative
Every time I enter this store I see employees roaming around the store. I've become so interested in this problem that I've begun to follow one each time I come in the store, unless I'm in a hurry. I've only begun this initiative in the last few days and I must say, you'd be very disappointed to know what I know.
I strongly recommend management roam around as well, checking on what their employees are doing, where are they going, and what their task or job is.
I've completed my comments and hope to see an improvement in basic employee requirements.
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Recommended
Apr 4, 2024
Cashier Did Not Want To Do Her Job
The Garden Cashier wanted me to go and get a price on an item that did not have a price on it. It is not the Customer's responsibility if an item is missing a price tag.
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Feb 18, 2024
LaGrange Home Depot
Love shopping at The Home Depot.
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Recommended
Feb 17, 2024
Poor service from employee
My wife and I were looking for a full-length mirror. An employee directed us to the approximate location, but we still couldn't locate mirrors. We asked another employee nearby for directions. He barely looked up, said "I don't know'' and continued on his way. If he were my employee, he would be shown the door.
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Oct 18, 2023
New countertops
New tops selected and installed. Great job ! Very happy with the job!
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Recommended
Oct 17, 2023
Good experience
I had a good experience my last trip. Was greated on the way in and the way out. Staff was very friendly.
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Recommended
Oct 8, 2023
Knowledgeable staff
Sales staff very helpful and knowledgeable
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Recommended
Sep 27, 2023
Get more carts!
Used to have plenty of the carts in the first picture. Now more push carts than anyone uses and all us contractors scramble for the useful ones. Step it up HD!
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Aug 27, 2023
Awful customer service
Unwilling to honor warrant and stand by 8 month old Milwaukee power tool, manager Unwilling to discuss issues with customer.
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Aug 2, 2023
Manager Jared
Jared the Manager was amazing and Courtney in the painting department was amazing because of them, I had a great visit.
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Recommended
Jul 10, 2023
Great Customer Service
I needed help with a plumbing project for my bathtub and I approached a gentleman named Mark Able. He was very knowledgeable and experienced. He walked me through the entire process of obtaining a faucet set for the bathtub and all the hardware and how to install everything. He was on point with everything! He was a true professional. I highly recommend that you go and see him at the Lagrange Georgia store if you're working on a plumbing project.
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Recommended
May 28, 2023
Great store
The store is always clean and the employees are very friendly and helpful.
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Recommended
Apr 4, 2023
Customer service
I purchased 30 bags of mulch and was told I had to load it on a cart and bring it from the back of the garden center as opposed to pulling into the parking lot and load from the stacks out there. While loading the final bags, an employee asked if I needed assistance (I’ve already loaded the bags on a cart). I asked why customers were not allowed to load from the stacks outside in the fenced area. He replied that they were and the cashier should have called him out there. I know I was the second person to have to load mulch and bring it out of the back because there was a trailer loading in front of my truck. These kinds of issues have happened in the past when I have purchased large quantities of concrete.
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Mar 29, 2023
GREAT EXPERIENCE AT SELF CHECK OUT
I WAS AT SELF CHECK OUT AND TERRY WAS AWESOME ,KNOWLEDGEABLE AND HELPFUL. SHE ASSISTED ALL CUSTOMERS AT SELF CHECK OUT IN A TIMELY MANNER GREAT SMILE AND CUSTOMER CARE
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Recommended
Jan 19, 2023
Helpful employees
The employees that were there was so helpful
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Recommended
Jan 19, 2023
Lots of space
Lots of space to shop
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Recommended
Jan 15, 2023
Great store
Store was great with pleasant employees
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Jan 9, 2023
Great selections
Great selections of the plumbing items I needed
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Recommended
Jan 8, 2023
Tools
Great selection of tools at a good price. Thanks Home depot
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Recommended
Jan 3, 2023
Friendly employees
This is the first store that I have visited where employees were as friendly
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Recommended
Jan 3, 2023
Great customer service
Clara did a great job in assisting me during checkout. I really appreciate the customer service.
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Recommended
Dec 31, 2022
very helpful staff
very helpful staff very clean and orginized store
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Dec 31, 2022
Good selections
I needed a lot of electrical items and you had them all thanks!
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Recommended
Dec 30, 2022
Christmas decorations
The Christmas decorations that were on sale was a great buy. I got plenty for next year!
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Recommended
Dec 17, 2022
More choices to chose from
I bought a variety of items at a very good price thanks home depot