#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(512)336-4934
Tool & Truck Rental(512)336-4930
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
11301 Lakeline Blvd
Austin, TX 78717
map pin
map preview
Car with trunk open and appCurbside Pickup with The Home Depot AppOrder online, check in with the app, and we'll bring the items out to your vehicle.Learn More About Curbside Pickup

Customer Store Reviews

  • 4.8 out of 738 reviews
94%Of Customers
Recommend This Store
caret
Filter Reviews By:Rating, Profile, Gender, Age (738)
Star Rating
Home Improvement Profile
Gender
Age Range
Showing 1-30 of 738 reviews
great features!!
i bought a pressure washer and it was great
by
    • Recommended
    Gardening section
    Employees in the gardening department are exceptionally helpful and friendly!
    by
      • Recommended
      great location
      Everyone was very friendly and helpful.
      by
        • Recommended
        Great customer service
        Every time I go in, the employees are very helpful. The customer service at this store is exceptional.
        by
          • Recommended
          Great staff
          Staff is always friendly and helpful at this store
          by
            • Recommended
            Jessica in Kitchen cabinets is amazing!
            Jessica has been working with me for months on our kitchen design and went above and beyond helping me with layout, colors and styles, and pricing. She is very knowledgeable and patient:) and we finally ordered our dream kitchen.
            by
              • Recommended
              Dream Team of Home Depot’s
              Wow!!! This must be the DREAM TEAM of Home Depot. I was so thankful for all of the help that I received around the store. I am in the process of moving, so I am always looking for storage and moving deals. I found a great clearance item, but the skew was not ringing up correctly for the 12 gallon storage container. I looked around and quickly found a gentleman named Lucas. He helped by price matching the unit. When I went to check out at the register, Ashly and Emmanuel were very helpful too!
              by
                • Recommended
                Wonderful employee !!
                Mario an employee there helped was wonderful and helped us greatly !!!
                by
                  • Recommended
                  Great location
                  I was looking for some washers in this very large store. The helpful employees guided me to where I could find them and BJ checked me out with Much enthusiasm. Made my day and visit. Very clean, well organized store. Glad I shopped this location today.
                  by
                    • Recommended
                    Amazing knowledge and employees
                    We came with a paint dilema. Our current paint is agreeable gray from 4 yrs ago when we bought our house. We wanted to patch some stain in the wall with a matching color but the color that the contractor gave us was impossible to match. We came to the store thinking maybe they can't match it. Madison in the paint department was very knowledgeable about the percentage of color to mix and try her best to match the sample that we have several times. We got it to almost perfect and we hope it works, however the detail in her work and knowledge assure us that is the closest that we could get knowing that builders will cheat on the paint diluting the paint at the time of closing. We come all the way from Liberty Hill to this home depot because they always have the greatest and knowledgeable staff.
                    by
                      • Recommended
                      The store is well stocked, always clean, and the employees are very helpful!
                      I stocked up on bags of garden soil in preparation for spring planting and also AC filters that I needed and got a great price!
                      by
                        • Recommended
                        Flooring Purchase
                        Inventory was not available for in store purchase, but was able to secure for future purchase. In store flooring employee was very knowledgeable and helpful.
                        by
                          • Recommended
                          Window treatments and Blinds
                          Meeting Fabiola Rodriguez at Home Depot was a profound experience that touched our hearts in ways we never imagined. In all my 39 years, I've never encountered a specialist like her. Fabiola didn't just guide us through window treatments and decor; she led us on a journey of self-discovery and enlightenment, a process she aptly termed "Shopping Enlightenment." What struck us most was Fabiola's genuine care and sincerity. Unlike typical salespeople, she never once pushed products onto us. Instead, she patiently listened to our needs, gently guiding us to understand not just the products, but ourselves. With her guidance, we realized that this wasn't just about decorating our home; it was about finding pieces that truly resonated with our souls. Every interaction with Fabiola felt like a gift. She didn't just assist us; she empowered us. Her passion for her craft and her dedication to her customers shone through every conversation and recommendation. In the end, it wasn't just about the window treatments or decor; it was about the profound connection we formed with Fabiola and the unforgettable experience she provided. Fabiola Rodriguez isn't just a specialist at Home Depot; she's a beacon of light, a true gift to anyone fortunate enough to cross paths with her.
                          by
                            • Recommended
                            Best Home Depot Ever
                            Each time I go to this store every employee is very friendly and eager to help. I love the fact that costumer care is a very high priority for them.
                            by
                              • Recommended
                              Excellent Service!
                              If you need an appliance and want a great customer service, ask for Lonnie Tyson - he has helped me with three appliances in the past few months and the experience has always been excellent. Also, he is a veteran so please thank him for his service in protecting us.
                              by
                                • Recommended
                                Great service, knowledgeable and friendly staffs!
                                Jim from appliance dept and Patricia from carpet dept, they are very friendly and knowledgeable. We just bought a home in Austin and about to move from Houston to Austin. They have shared a lot of tips and their own experience about home improvement projects. Really appreciate the advice.
                                by
                                  • Recommended
                                  Great Service! Feeling of surrounded with treasures
                                  I love visiting this store whenever I need some tool, or something to maintain my house, or any house hold items. I love the way their service members help customers in a friendly manner
                                  by
                                    • Recommended
                                    Great Service and easy to find
                                    Well organized,, easy to find and staff was provide great service
                                    by
                                      • Recommended
                                      Home Depot's best Pro Team in TEXAS!!!!
                                      Shout out to Gwyn, Larry, Jay and Joseph at the Pro Desk!! I buy a lot of materials for our business, and the customer service is always exceptional! They make sure I get what I need when I need it. They are a huge part of our team and the success of our business!
                                      by
                                        • Recommended
                                        Ask for salesperson Lonnie
                                        Lonnie graciously and competently took care of our dishwasher needs
                                        by
                                          • Recommended
                                          No help
                                          I’m not afraid to ask for help. No one offered and I couldn’t find anyone to ask.
                                          by
                                            Made new lifetime shoppers
                                            Had the best experience at this location with Jim in appliances! We're new homeowners and will be back to this location.
                                            by
                                              • Recommended
                                              40ish bricks in the August Heat
                                              I had excellent service and a very pleasant experience during the purchases of decorative large bricks from this store that both Madison and Samuel assisted me with in a jovial experience on August 27th and that 105 degree August heat. Very pleasant indeed and I'd recommend this store highly.
                                              by
                                                • Recommended
                                                Cashier was great!
                                                BJ at the garden center check out was extremely friendly and cheerful. He just made us smile during our visit. The world could use more people like him in it.
                                                by
                                                  • Recommended
                                                  Very friendly and helpful employees!
                                                  My husband and I go to this store probably twice a month and always are greeted by friendly and helpful people.
                                                  by
                                                    • Recommended
                                                    Great Customer Service
                                                    Just moved back to Texas from California. Night and day difference. All of the staff was welcoming.
                                                    by
                                                      • Recommended
                                                      Great customer service!
                                                      I’ve been shopping at the Lakeline location since it opened many years ago. They have consistently stood by their products, & their employees are consistently pleasant & helpful.
                                                      by
                                                        • Recommended
                                                        Great staff.
                                                        Zack, one of the managers is very dedicated. Although it didn’t get resolved in a satisfactory manner, he tried his best to rectify an aggravating experience at this store.
                                                        by
                                                          • Recommended
                                                          Always find what I need.
                                                          Lake line Home Depot is one of my favorites. Is rare when I don’t find what I am looking for.
                                                          by
                                                            • Recommended
                                                            GARDEN PRODUCTS
                                                            I bought garden plants, very nice healthy plants
                                                            by
                                                              • Recommended
                                                              Showing 1-30 of 738 reviews

                                                              Nearby Stores

                                                              Find Another Store

                                                              2700 Whitestone Blvd

                                                              Cedar Park, TX 78613

                                                              3.70 mi

                                                              Tool & Truck Rental

                                                              (512)528-2608

                                                              Pro Service Desk

                                                              (512)528-2602

                                                              Mon-Sat: 6:00am - 10:00pm

                                                              Sun: 8:00am - 8:00pm

                                                              7900 N Fm 620

                                                              Austin, TX 78726

                                                              5.41 mi

                                                              Tool & Truck Rental

                                                              (512)249-3108

                                                              Pro Service Desk

                                                              (512)249-3102

                                                              Mon-Sat: 6:00am - 10:00pm

                                                              Sun: 8:00am - 8:00pm

                                                              10515 N Mo Pac Expy

                                                              Austin, TX 78759

                                                              7.36 mi

                                                              Tool & Truck Rental

                                                              (512)338-7408

                                                              Pro Service Desk

                                                              (512)338-7402

                                                              Mon-Sat: 6:00am - 10:00pm

                                                              Sun: 8:00am - 8:00pm