#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(512)336-4934
Tool & Truck Rental(512)336-4930
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
11301 Lakeline Blvd
Austin, TX 78717
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Customer Store Reviews

  • 4.8 out of 738 reviews
94%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (738)
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Showing 1-30 of 738 reviews
Great gardening section
I did have to look around to find someone to help me in the garden section. I waited about 3 minutes for Mike from the gardening section to come over. I did notice that Mike said: I did have to look around to find someone to help me in the garden section. I waited about 3 minutes for Mike from the gardening section to come over. I did notice that Mike said: 'good morning' to everyone he passed along the way. He picked up all of the heavy bags of granite, pea pebbles etc that I requested, followed me down to check-out and loaded up everything in my vehicle. Wished me a 'good day' and thanked me for doing business with Home Depot. Thanks Mike.
by
    • Recommended
    Great store - great people there!
    The folks who work here are great and make you feel like you matter to them personally.
    by
    • DIY
    • Recommended
    Good Employees
    Good Employees Not various items
    by
      • Recommended
      Dave at Garden Center is awesome!
      I am new to gardening and was working on a project. I almost bought the wrong soil and Dave saved me! He even educated me on what to use. I appreciate it how they were cards at the garden center and the great specials. .
      by
        • Recommended
        Great products
        The weed and feed has worked wonders on my yard in Cedar Park.
        by
          I did not shop at #0509 in Austin - I shopped at #0518 in Sherman, TX
          Only writing this review because the survey indicated the store was #0509, which it was not. I purchased my items at #0518 in Sherman, TX.
          by
            • Recommended
            Find Sharon in home decor for tile help
            If your planing to do tile work and have no idea what you are doing find Sharon in home decor she's the best
            by
              • Recommended
              Staff
              The customer service gentleman was friendly, knowledgeable, and efficient. Great combination!
              by
                • Recommended
                Great buying experience
                It was a great buying experience, everyone were very friendly and most of all helpful.
                by
                  • Recommended
                  Exellent customer assistance
                  B.J. was great at the customer self-checkout area. He was able to solve my issue with ease
                  by
                    • Recommended
                    Masay
                    I was helped in this home depot store by Fabiola from Flooring, she was just above and beyond. She was knowledgeable, informative, and very courteous & patient. It was a great experience especially when purchasing a new home.
                    by
                      • Recommended
                      Friendly & Knowledgable Staff
                      Great Customer Service!
                      by
                        • Recommended
                        Excellent staff at this location
                        Planning to shop here instead of the cedar park store from now on. These people are happy genuinely helpful & kind. It’s refreshing
                        by
                          • Recommended
                          Looking for great customer service?
                          We were shopping at Home Depot for several items when we began looking at Tuff Sheds. We met with Alex and Yemane in the store and they not only took their time building our shed, but were able to complete our order. Everyone in this store was friendly and willing to assist in any needs.
                          by
                            • Recommended
                            Amazing home improvement store with great representatives
                            Overall experience was very good. I purchased 3 ceiling fans and the store had special discount on buying 3 quantity which was amazing. Only negative thing I noticed - the 44" Clarkston II Chrome Nickel Ceiling Fan boxes had a lot of dust on them on all sides, infact all 3 boxes and I spent 10 minutes cleaning them with my car tissues and water before loading it in my car trunk. That could have been avoided.
                            by
                              best location
                              i love this location always organized and customer service and agents there very friendly and helpful
                              by
                                • Recommended
                                Excellent Experience
                                I needed help with some paint I had bought at this store several days earlier. The staff was efficient, knowledgeable and friendly. Everyone I dealt with made sure I had exactly what I needed. I was very happy with the experience.
                                by
                                  • Recommended
                                  Disappointed in new return policy
                                  It was shared that I have a $50 limit on returns without receipt?! They take my ID and put it on a store credit for me to use in store, why limit that amount? I've always counted on Home Depot to take my unused/unopened returns, but I guess that's changed now.
                                  by
                                    Great people work in this store for you and me
                                    Today my cashier was BJ and he was awesome! Very nice and friendly - just a pleasure to deal with. He left a touch of joy in my heart.
                                    by
                                      • Recommended
                                      horrible experience
                                      I have explained in detail the horrible experience and disrespectful comments made by the cashier Diego, Get out and don't have a heart attack.,,,,After the sale I said you're welcome Diego said, "you're welcome." Implying he was doing me a favor. No Thank you was offered.
                                      by
                                        Home Depot Lakeline
                                        Sharon at the Lakeline Home Depot went above and beyond to provide service excellence. She made my shopping experience for blinds easy and painfree
                                        by
                                          Plant department was stocked
                                          BJ in the outdoor area was very helpful and fast. I was in and out in a busy sunday
                                          by
                                            • Recommended
                                            Love shopping here. My kid does too.
                                            We routinely visit here to buy things, but what is fun is that my 9 year old loves to join me and he had asked for a birthday gift card from home depot so this week was really excited to shop and after some while got a tool kit. Kristin the cashier made him feel really special as he was checking out and he loved it. Every now and then there will be a small delay when it comes to finding somebody to help on something but overall the employees are always available and very helpful.
                                            by
                                              • Recommended
                                              Clean store
                                              Jared was helpful, this store is organized with the product start on the shelf. Best Home Depot I’ve been to coming from San Antonio.
                                              by
                                                • Recommended
                                                Best Home Depot i've ever been to
                                                Store is actually clean, and all employees seem friendly and eager to help.
                                                by
                                                  • Recommended
                                                  Easy and convenient to buy construction bags and 100ft 14 gauge
                                                  Easy and convenient to buy construction bags and 100ft 14 gauge
                                                  by
                                                    • Recommended
                                                    Home Depot great service at Lakeline
                                                    Cory Oliver and BJ gave great service at Home Depot at Lakeline today. Cheered my day up.
                                                    by
                                                      • Recommended
                                                      enough stocks
                                                      When severe weathers due to ice storming unexpectedly caused power outrages in some areas, enough stocks for heating and lighting saved my time and even concerns. Thank you so much, Home Depot.
                                                      by
                                                        Great product and friendly employees
                                                        Great product and very knowledgeable employee who works there
                                                        by
                                                          • Recommended
                                                          Great Customer Service
                                                          I had great customer service at customer service where I was making a large purchase including appliances. Zac, the store Customer Experience Manager was very patient and thorough with my purchases.
                                                          by
                                                            • Recommended
                                                            Showing 1-30 of 738 reviews

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