#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(206)667-0330
Tool & Truck Rental(206)667-0338
Store Hours
Mon-Sat: 6:00am - 9:00pm
Sun: 7:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
2701 Utah Ave South
Seattle, WA 98134
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Customer Store Reviews

  • 4.7 out of 385 reviews
92%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (385)
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Showing 1-30 of 385 reviews
incredible customer service
parked 3/4 mile away from baseball stadium close to Lander location. Decided to check out their cabinet hardware on the way home. Wow every single interaction was high quality and professional. Cart guy, merchandiser, flour associate, and cashier!
by
    • Recommended
    Great customer service
    I was helped in the plumbing and lumber department and was pleasantly surprised by the time and energy spent by 3 different employees in a single shopping trip. Ask for Craig or Chuck for plumbing concerns and Andrew in lumber. Great experience all around.
    by
      • Recommended
      Found all the things I wanted
      I need to build up for drywall to separate rooms and came to make an order. I found all the things needed by wide choice of rates and prices.
      by
        • Recommended
        A nice, big Home Depot store.
        I was able to get the majority of supplies needed to address my project. Was a little surprised what wasn't in stock, and had to be ordered online.
        by
          • Recommended
          review
          Excellent garden service! by Paula and Sheryl Also, another young guy, but I did not catch his name!
          by
            Michael in windows - fantastic!
            Michael at the Seattle (Lander) helped me order some Milgard windows. Sound transmission was a factor when choosing between the many glazing options. He was informative, pleasant and incredibly patient, all while taking price point into account. Very happy with my selection. Great job!
            by
              • Recommended
              Stocked Shelves
              Since I started using this store about a year ago, I consistently find the shelves in this store to be stocked with what I need. This is not a given for other big box stores.
              by
                • Recommended
                Each Visit Is Great !!!!
                Every Time I Need To Get Something Handy, Fix Something, Etc I Always Think Of Home Depot, & Not Only That, The One On Lander St Off 2nd Is The One Location I Go To Most & It Has Great Employees & Stock Is Always On Stocked, It’s Only Been A Couple Times Where It Didn’t Have What I Wanted To Get, Recommend Is An Understatement !!!!
                by
                  If you want great customer service see Juline
                  This man is great at what he does and should be training all the store employees nation wide on how to interact and help customers. He takes it to another level compared to most Home Depots.
                  by
                    • Recommended
                    Bathroom remodel project
                    The efforts of the kitchen designer, Jerry, and Clem at the Pro Desk were outstanding, in their attention to detail and ability to locate all the items needed.
                    by
                      • Recommended
                      What a great experience!!
                      In the present appliance shortage, we have been looking daily for availability of a few select ranges. We have found Home Depot to have a wider selection, better pricing, and availability for our needs. The MOD's at the Lander store, Jason, Courtney, and Chuck have been nothing but gracious, and fully committed to Customer service. WC and Angel in appliances know their stuff, and bring customer service to new levels. We never hesitate to drive a little further to visit a Home Depot, while passing the other home improvement stores. In our experience, the others do not hold a candle to the commitment to customer service, higher standards, or knowledge base that Home Depot provides. Thank you.
                      by
                        • Recommended
                        A well run store staffed by knowledgable people. An amazing group of experienced people in the pl...
                        A well run store staffed by knowledgable people. An amazing group of experienced people in the plumbing department!
                        by
                        • Verified Purchase
                        • Recommended
                        Marty is the plumbing section has helped me numerous times to select specific products just right...
                        Marty is the plumbing section has helped me numerous times to select specific products just right for my DIY jobs. He is unfailingly knowledgeable and thoughtful.
                        by
                        • Verified Purchase
                        • Recommended
                        Too many displays at the front! Hard to move your cart around displays of water, Coke, tools. Aft...
                        Too many displays at the front! Hard to move your cart around displays of water, Coke, tools. After 30 minutes of this, I gave up and stopped ruining my back just to save a cardboard case of beverages.
                        by
                        • Verified Purchase
                        • Recommended
                        I always find parking easy to navigate, even though this is not a huge parking area as might be t...
                        I always find parking easy to navigate, even though this is not a huge parking area as might be the case in some suburban location. The RETURNS folks are always pretty cheerful and attentive, although there is not a lot of space ( people with carts and trolleys) to wait in line for this function.
                        by
                        • Verified Purchase
                        • Recommended
                        This location is the best location that I have shopped at. I shop at Home Depot in Washington, Ca...
                        This location is the best location that I have shopped at. I shop at Home Depot in Washington, California and Hawaii and they provide the best service. Cherry and Clem at the Pro Desk always provides top level service.
                        by
                        • Verified Purchase
                        • Recommended
                        1 found this review helpful
                        Horrible store to shop at. Extremely rude employees and very uneducated about their products... n...
                        Horrible store to shop at. Extremely rude employees and very uneducated about their products... never will i step foot in that store again!
                        by
                        • Verified Purchase
                        Staff and Cashiers are friendly
                        Staff and Cashiers are friendly
                        by
                        • Verified Purchase
                        • Recommended
                        I hated to have only a box to answer that the item I purchased was not in stock. That item was a...
                        I hated to have only a box to answer that the item I purchased was not in stock. That item was a special order of an exterior door for a shed that opened outward, and was near salt water so needed special features and so you would not normally stock such a door. So out of stock is not a criticism in this case as it was a special item that required a special order, and that went well and I bought the door from you. BW
                        by
                        • Verified Purchase
                        • Recommended
                        Reliably knowledgeable staff, clean and organized store.
                        Reliably knowledgeable staff, clean and organized store.
                        by
                        • Verified Purchase
                        • Recommended
                        This store has THE WORST store manager. Jason needs to be demoted to parking lot patrol. Get you...
                        This store has THE WORST store manager. Jason needs to be demoted to parking lot patrol. Get your act together HOME DEPOT!!!!
                        by
                        • Verified Purchase
                        2 found this review helpful
                        This store in Seattle has the WORST customer service. The manager at this store is appalling. I h...
                        This store in Seattle has the WORST customer service. The manager at this store is appalling. I had to contact corporate and the district manager to complain about Jason the manager. Get your act together. Oh, when you’re dealing with the public, wear deodorant.
                        by
                        • Verified Purchase
                        This store is pretty great. No frills, great stock, helpful employees. I always leave here satisfied
                        This store is pretty great. No frills, great stock, helpful employees. I always leave here satisfied
                        by
                        • Verified Purchase
                        • Recommended
                        Staff Members Are Always Friendly and Professional
                        Staff Members Are Always Friendly and Professional
                        by
                        • Verified Purchase
                        • Recommended
                        Great sales staff and cashiers. So helpful and kind. Love shopping here. :)
                        Great sales staff and cashiers. So helpful and kind. Love shopping here. :)
                        by
                        • Verified Purchase
                        • Recommended
                        Kudos to the cashiers for their friendly manner. Not an easy task 8 hours a day.
                        Kudos to the cashiers for their friendly manner. Not an easy task 8 hours a day.
                        by
                        • Verified Purchase
                        • Recommended
                        I am biased. I worked as a Cashier at this store. Enjoyed my experience, enjoyed getting to know ...
                        I am biased. I worked as a Cashier at this store. Enjoyed my experience, enjoyed getting to know my fellow employees. I often shop there to this day.
                        by
                        • Verified Purchase
                        • Recommended
                        Pro Center staff Behailu was extremely committed to getting my credit to work. I was impressed w...
                        Pro Center staff Behailu was extremely committed to getting my credit to work. I was impressed with his customer service.
                        by
                        • Verified Purchase
                        • Recommended
                        My husband and I had good look running into Jerry Heniff for our bathroom/kitchen remodel. He wa...
                        My husband and I had good look running into Jerry Heniff for our bathroom/kitchen remodel. He was a fount of decorating and installation information, experience, and facts! We spent 2 hours of his time and never once felt we were an annoyance. We are looking forward to marble white countertops in our condominium. Unfortunately when we returned to the store to buy a sink, we stopped by the design department to ask a quick question about the air gap for the washing machine (9/8/2020, 7:30 PM). An older woman (with hair pulled back) informed us that it was unnecessary--Seattle no longer required installation. Turns out: FALSE! Hard to believe that she was so sure of herself. Could have been an expensive mistake had we not checked with the fellow who came to do measurements today.
                        by
                        • Verified Purchase
                        • Recommended
                        great place to buy , super clean. And great employees, professional. Buen lugar. Limpio . Mejor...
                        great place to buy , super clean. And great employees, professional. Buen lugar. Limpio . Mejor asistencia muy porfesional.
                        by
                        • Verified Purchase
                        • Recommended
                        Showing 1-30 of 385 reviews

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