#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(865)988-0974
Tool & Truck Rental(865)988-0980
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
250 Abbie Dr
Lenoir City, TN 37772
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Customer Store Reviews

  • 4.8 out of 643 reviews
94%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (643)
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Showing 1-30 of 643 reviews
Helpful staff
Kudos to Derek for offering advice, testimony and overall rating for a new weed eater and huge thanks to Dawson in gardening. I was getting ready to load a cart with mulch and he walked up, asked how many bags and if he could load them for me. I could have done it myself, but really appreciated the above and beyond customer service.
by
    • Recommended
    great people
    The product was easy to assemble and I was assisted in my purchase by many associates.
    by
      Great Customer Service
      Emily at the Pro Desk was so helpful she went out of her way to make sure all our questions were answered when we ordered new garage doors.
      by
        • Recommended
        Quick and courteous service
        I was helped immediately by store staff to cut and purchase a section of floor matting. He made it very easy for me.
        by
          • Recommended
          SharkBite plumbing fixtures from the Lenoir City HD store. How to provided by Alex from your professional staff
          I purchased several Sharkbite plumbing fixtures from the Lenoir City HD store. I have no experience using I purchased several SharkBite plumbing fixtures from the Lenoir City HD store. I have no experience using this product. Alex helped me out and identified which parts I would need for plumbing connections. He showed me how to hake the connections and specifically cautioned on what NOT to do. He was a terrific help. I really appreciate his help and installation guidance. I don't get this level of professional guidance from other home / hardware supply outfits. I greatly appreciate HD's staff.
          by
            • Recommended
            Clean organized neat store
            My favorite store! Good Management here. Happy employees.
            by
              • Recommended
              Outstanding Customer Service and Manager
              We love this Home Depot. Products are almost always in stock in Lenoir City, and we even frequently pick items up for family in neighboring suburbs where Home Depots are not as well stocked. The Manager here, Christine, could write a training manual on excellence in Customer Service.
              by
                • Recommended
                Great Customer Service
                I stopped in today to purchase propane. I approached the self service check out and the attendant (Linda-11728) jumped right in and took care of this purchase formerly since she was not busy. It was an unexpected surprise and very appreciated.
                by
                  • Recommended
                  Friendly and helpful employees.
                  We just moved here and got a new house. I find all I need at Home Depot.
                  by
                    Helpful & Friendly Staff
                    We always find staff helpful and friendly at this Home Depot store. They greet customers in the store, help us find items, and are always friendly and welcoming. The one individual with whom we have worked many times is Mary; she is helpful, friendly and welcoming. She has the perfect personality to work with customers.
                    by
                      • Recommended
                      Gracia went above and beyond!
                      She wasn't even working at a register, yet helped me check out faster through the self checkout than the 2 other cashiers who were talking with each other nit concerned about customer service.
                      by
                        • Recommended
                        Great Employees
                        Andrea was such a great help to me. She brightened my day! I enjoy seeing her when I visit my Lenoir City Home Depot location. Thank you Andrea!
                        by
                          • Recommended
                          Cashier was very friendly and eager to help!
                          Freda was my cashier and she was very nice and efficient, yet also took the time to ensure that I had found what I needed and was interested in making sure the entire shopping experience was pleasant. Not always do you find a cashier who goes above and beyond, but she did for sure!
                          by
                            • Recommended
                            Great Customer Service
                            Sara is one of the best employees that I have ever had in any shopping trip either at Home Depot or any other trip since I have moved to the area. She is very knowledgeable, friendly, and listens to my needs and answers all of my questions accurately.
                            by
                              • Recommended
                              Great service
                              The kindness of everyone made my day. Happy Birthday
                              by
                                • Recommended
                                Great Employees
                                Kylan helped me and made me feel appreciated and liked.
                                by
                                  • Recommended
                                  Excellent Location to Shop
                                  Amazing employees and a wonderful store! Lots of inventory and the employees go above and beyond!!!
                                  by
                                    • Recommended
                                    Great appliances
                                    Just bought a Kitchen Aid dishwasher and I love it
                                    by
                                      • Recommended
                                      Customer service
                                      Employees very helpful. Always help find products when needed.
                                      by
                                        • Recommended
                                        Great check out experience.
                                        Mary was very helpful and gave us details about the new military discount program.
                                        by
                                          • Recommended
                                          My favorite store
                                          This store is the best! Very kind people who work there
                                          by
                                            • Recommended
                                            The best store
                                            This store is managed really well. Friendly and happy employees
                                            by
                                              • Recommended
                                              employee assistance was very good
                                              they did not have the item I was looking for, but 2 associates helped me quiet a while to try and find it. They had carried it previously, and I had purchased it there in the past. Guess they don't sale it any more
                                              by
                                                • Recommended
                                                Great Job
                                                This was a great day for Home Depot
                                                by
                                                  • Recommended
                                                  So helpful
                                                  Managing several small home renovations and there is always, always a smiling and helpful person to ask questions to - in a time when you can’t find people to help in other stores!
                                                  by
                                                    • Recommended
                                                    Glad the Store is there
                                                    I was excited when home depot decided to put a store in that location. Usually has what I need. Employees are very helpful.
                                                    by
                                                      • Recommended
                                                      Great shopping experience
                                                      I bought a 50 ft. cortex solid drain pipe today. It was held for me overnight in Lenoir City to drive about 35 miles to pick up. The associate walked me to the drain, carried it to the register and loaded it in vehicle. Professional. Friendly. Great shopping experience!
                                                      by
                                                        • Recommended
                                                        We just loved Cheryl!
                                                        Cheryl was outstanding!
                                                        by
                                                          • Recommended
                                                          I love this store!
                                                          This store is very clean, and seems to always have what I need in stock. The employees are very helpful, and friendly.
                                                          by
                                                            • Recommended
                                                            Cashier was the issue
                                                            Purchased $100.00+ merchandise. Showed the cashier my Veterans ID. He acknowledged my ID. He failed to give me my discount. Will give second thought driving 55 miles one way to this my nearest HD.
                                                            by
                                                              Showing 1-30 of 643 reviews

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