#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(208)799-9934
Store Hours
Mon-Sat: 6:00am - 9:00pm
Sun: 7:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
2425 Thain Grade
Lewiston, ID 83501
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Customer Store Reviews

  • 4.6 out of 452 reviews
94%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (452)
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Showing 1-30 of 452 reviews
Excellent Service
Every employee asked if I was finding everything I needed. Keri came along when I needed some help. One brief description with my question, she knew exactly what I was looking fo. She was very happy to help and problem solve. She recruited a couple other people to locate one piece of plumbing I would need. In all Keri, David, Doug, and another very helpful man helped me solve a puzzle. The worked together seamlessly, got me exactly what I needed. Fantastic people. Fantastic experience. Thank you!!
by
    Excellent customer service!
    Larry B. Had the best customer service my husband and I have received in a long time! Thank you for going above and beyond and making us laugh while helping us!
    by
      • Recommended
      Cashier of year!
      I always try to go to cashier Cortney, she is always friendly and helpful
      by
        Great Pro Desk!
        Great Pro Desk Customer Service!
        by
          • Recommended
          Great Customer Service
          Had an issue with an online order, with no help from HomeDepot.com, Marco from customer service and Doug his manager listened to the issue and resolved it on the spot. Big shout to them for being understanding!
          by
            • Recommended
            Great staff!
            New to this store and they were very helpful and courteous
            by
              • Recommended
              Bad management causing bad employees
              I am so irritated I tried to shop at the Lewiston Id. store. It was nothing short of horrible customer service. I left without getting all of the items I needed because of employee incompetence. I would rather not ever shop that store again or any other home depot because of horrible and lazy employees.
              by
                Have bought all kitchen and utility room appliances through this Lewiston, ID Store
                I have bought in the past ALL of my kitchen appliances, ie Refrigerator, Gas Range, Vent Hood, and most recently New Dishwasher at this store. SO very satisfied w/all of them. Also in the past have bought a standup Deep Freezer, and Washer and Dryer, and ALL are serving me very well. Couldn't behappier, and Love the 12 months pay w/no interest on our Home Depot Credit Card.
                by
                  • Recommended
                  Always Great
                  They always have everything I need with a friendly staff.
                  by
                    • Recommended
                    Awesome service
                    Shopping the electrical department is rewarding in all that I have learned through the years at Home Depot with each project.
                    by
                      • Recommended
                      Very helpful and friendly staff every time I go there from 6am to 9pm
                      Im so happy I filled out the review on my receipt. I never take the time to do this but I felt so strong about this store lately I just had to. The biggest thing that got my attention was the whole parking lot was being de-iced!! You must really appreciate and care for your cusotmers. Thats how I felt! Cared for!
                      by
                        • Recommended
                        Great store!
                        We have been going there for years.. much more lately with our remodel. Every trip has been great, all the way around!
                        by
                          • Recommended
                          Customer service is excellent
                          Donna was extremely helpful with our rather large order - it was a pleasure working with her!
                          by
                            • Recommended
                            My all time favorite store!
                            Just love to shop homedepot. The people are helpful and friendly. I always find a good deal.
                            by
                              • Recommended
                              Favorate place to shop!
                              I shop Homedepot alot I like the protection plans they use they are easy to use and work. I can allways find a good deal there.
                              by
                                • Recommended
                                No checkout lanes open
                                I am not an employee, I don't come to home Depot to work, please have check stands open, if I wanted to work here I would apply and get an employee discount.
                                by
                                  • Recommended
                                  Great Customer Service Experience
                                  I had trouble getting my military discount information on my account, and Angela in customer service was over the top in helping me straighten out my military discount information which I gave up on some years ago. I was fortunate that it wasn’t extremely busy, and she was delightful as she maneuvered through my account to get it straightened out. I haven’t shopped much at Home Depot for several years as I couldn’t find my way through my account, but Angela made it a snap! She was more than gracious and helpful and friendly as she sent me home with my account fixed and a smile on my face!
                                  by
                                    • Recommended
                                    Expanding hose broke again!
                                    We have had a few of the black expanding hoses and they seem to break on their own fairly regularly. I went to return/exchange the most recent one to break and the associate, Emmanuel, was able to handle the return and suggested a similar more heavy duty, and still lightweight, hose that looks like it will work out much better. I was getting tired of the expanding hoses breaking and I'm looking forward to having one I can rely on!
                                    by
                                      • Recommended
                                      Stinks
                                      It smells dog crap on the floor employees who don’t give a crap service is terrible
                                      by
                                        Great customer service
                                        Janel was very helpful and quick.
                                        by
                                          Greater Service!
                                          Managers and employees were more eager to help, smiling and showing appreciation for shopping at their Home Depot!
                                          by
                                            • Recommended
                                            Customer Service
                                            Asst. Manager and Pro Desk associates provided patient and exemplary service. Could not have navigated the Home Depot Community Grant without all of their help. Glad we live next to a community involved organization. Thanks for everything.
                                            by
                                              • Recommended
                                              The women that work at the Lewiston store #1808 ROCK!
                                              Three different women that work at the Lewiston store helped me yesterday - with a return, an exchange and selecting a lawn mower. Friendly, helpful, sympathetic. A young man in the plant department was also very nice. Made my day and for a pleasant shopping experience.
                                              by
                                                • Recommended
                                                Lewiston, Idaho Home Depot Store
                                                I have had to replace stove, refrigerator, microwave, washer and dryer in this place and so thankful for a store like Home Depot located right here in town for shopping because I don't drive out of town anymore.
                                                by
                                                  • Recommended
                                                  Customer Service Desk
                                                  Just wanted to let management know how well I was treated by an employee by the name of Launie. She was very professional and patient with me as I had many returns that day without receipts, never a fun job. She was also very personable, an increasingly rare thing these days. Thanks Launie!
                                                  by
                                                    • Recommended
                                                    COURTEOUS
                                                    I BOUGHT MY NEW DISHWASHER AT HOME DEPOT. JUAN VILLEGAS WASVERY HELPFULK
                                                    by
                                                      • Recommended
                                                      EXCELLENT CUSTOMER SERVICE AND PROFESSIONALISM
                                                      EXCELLENT CUSTOMER SERVICE AND PROFESSIONALISM
                                                      by
                                                        • Recommended
                                                        Large Purchase A Pleasure
                                                        We had a great experience with our purchase at the Lewiston Home Depot! It's rare that this type of purchase could be described as fun but it was!
                                                        by
                                                          • Recommended
                                                          Lewiston Home Depot
                                                          Great store! Cashier Courtney is the best! Super nice and helpful and very professional.
                                                          by
                                                            • Recommended
                                                            Helpful employees
                                                            The Lewiston home Depot has proven to encourage better customer service. It's very nice to have a stores emplo
                                                            by
                                                              • Recommended
                                                              Showing 1-30 of 452 reviews

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