#1 Home Improvement Retailer

Customer Store Reviews

  • 4.6 out of 418 reviews
92%Of Customers
Recommend This Store
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Showing 1-30 of 418 reviews
My Home Depot Chronicles
My Home Depot Therapeutic Shopping event today ended up with me buying three beautiful plants ( was only gonna buy one) always great finds at this Lakeview HD .!!!
by
    • Recommended
    Excellent Customer Service From Rodney always!!!
    I love shopping this Home Depot,it’s so spiritually theurepeutic for me ,especially when I’m feeling down. When Rodney is working I always leave happy,well advised with a beautiful plant and calming experience.I got this rare beauty today. The STaff there is excellent.!!!
    by
      • Recommended
      Ron Jones Rocks
      Ron was friendly and professional and knew his products. Put me at ease on measurements and other technical questions on the fridge I was interested in. Made shopping easy.
      by
        • Recommended
        Home Depot of choice
        I tend to come to this location over the others for its proximity to me, and the store layout. But also every time I come in the staff is so friendly. Bonus points to them
        by
          • Recommended
          Thank you for getting rid of the shopping bags
          Home Depot has saved me so much money by not accepting Apple Pay and removing shopping bags from this location. If I can’t carry it in my hands to my car, I don’t buy it. If I’m biking by and I forget my wallet, I’ll stop at the local hardware store instead.
          by
            • Recommended
            Zoey
            Thank u Zoey for helping me yesterday I appreciate u. Plus u help me safe money so thank u again
            by
              • Recommended
              Amazing employees willing to help
              I just left the Home Depot on Halstead and had a great experience. Unlike other hardware stores they have plenty of knowledgeable employees that actually want to help you find what you need!
              by
                • Recommended
                Great Customer Service
                I meet a customer service rep by the name of Mr. Charles on the first floor, by the area where you get keys made. He was exceptional, very friendly, knowledgeable of store product and location. I visited this store on 12-19-2023, going forward Mr. Charles will be my go to person at this Home Depot location. He made my shopping experience overwhelmingly pleasant, and simply lovely. I give Mr. Charles and Home Depot a (5) Five Star Rating. In kind to the Ritz Carlton of customer service.
                by
                  • Recommended
                  Above and beyond staff
                  I frequent this HD often and find most staff are friendly and helpful. Today I needed help cutting 40+ pieces of wood and David was so patient and diligent in helping me figure out measurements and wood types to use. I so appreciate this as someone who’s learning and making mistakes along the way. David didn’t leave me feeling judged but used humor and shared some of his knowledge w me!
                  by
                    • Recommended
                    Best Depot
                    Friendly Service and having a place to park makes this location one of the best Plus, clean store and stocked
                    by
                      • Recommended
                      You can always find help at the Lincoln Park Home Depot!
                      I recently bought an old house in the neighborhood, so I spend a lot of time at Home Depot--this one is a joy! I can find what I need and there are people to help and plenty of registers open.
                      by
                        • Recommended
                        Amost excellent place to shop.
                        Each and every time I visit Home-depot I leave knowing the products I purchased are of the best quality as well as the customer service, never had to make a return trip for any reason, never a refund either.
                        by
                          • Recommended
                          Great woman I think Claudette at checkout super friendly and helpful
                          Great store I have been coming for years Always a great experience
                          by
                            • Recommended
                            Very out going
                            I’m happy with the products I have acquired
                            by
                              • Recommended
                              Home Depot Chronicles
                              Always Par Excellence’s Customer Service From The Manager “JOSE” and employees at Lakeview HD, I always feel “At Home “When I go There.Some Plants were on sale and I found the plant I’ve been looking for ,it just needed loving care and a new home.
                              by
                                • Recommended
                                Clean, bright store and helpful staff
                                I recently had excellent service late in the day.Abd earlier this year very friendly service in another department. Although Home Depotnis a bit distant from my home, I plan on now considering the store my FIRST choice for home hardware and extended items
                                by
                                  Paint mixing hero!
                                  Let me recount an extraordinary encounter from the upstairs paint department of Home Depot. Amidst the hustle and bustle, there stood a remarkable individual, a true hero among mere mortals. With a single stir/shaker machine at his disposal, he fearlessly faced the daunting task ahead. This paint attendant, calm and collected, effortlessly matched and mixed gallons of paint while a crowd of ten impatient customers looked on. He worked diligently, slinging paint cans with an agility and precision that left onlookers in awe. It was a sight that would make even the most seasoned painters envious. Throughout the chaos, the hero of the paint department maintained a genuine smile on his face. It was a testament to his unwavering commitment to customer service. Little did we know at the time, but the next morning, I had the pleasure of crossing paths with this remarkable individual once again. I couldn't resist expressing my admiration for his exceptional performance. I approached him with a wide grin, extending my hand for a high five, and commended him on a job well done. It was a small gesture of appreciation for the paint-slinging superhero who had saved the day. Though his name remains a mystery, his impact on that fateful day will not be forgotten. The Paint Department's Unsung Hero, operating upstairs in Home Depot, stands as a beacon of inspiration. His ability to handle the chaos with ease and deliver outstanding service is a testament to his professionalism and dedication. So, the next time you find yourself in Home Depot's paint department, cast a glance upstairs and offer a silent nod of appreciation to the unsung hero who quietly works his magic. He may not wear a cape, but his paint-spattered apron is a symbol of his unwavering commitment to serving customers with excellence. In conclusion, let us raise a metaphorical paintbrush to the Paint Department's Unsung Hero—a master of his craft, a symbol of outstanding customer service, and a reminder that true superheroes can be found in the most unexpected places.
                                  by
                                    • Recommended
                                    Manager “Javier”, Rodney in Garden Dept.
                                    I had a dispute with an overwatered plant I had bought from this HD prior today about a return. But I received Excellent ,Professional Customer Service from The Manager Javier and Employee Rodney who are always Consistent in their Service . It’s always a relaxing pleasure shopping in the Garden/ Plant Dept.
                                    by
                                      • Recommended
                                      customers are ignored at this location
                                      Staff is either on the phone or talking to each other and they turn away rather than offer to help customers.
                                      by
                                        1 found this review helpful
                                        Excellent Customer Service!!!
                                        I would like to thank Madame Pam (Store Manager) for hiring Caleb, Adrienne and Kamran-Associates that go above and beyond in helping confused customers!
                                        by
                                          • Recommended
                                          Boot trays
                                          Great product! Thanks to great thinking employees I purchased Boot trays to line under my sink to hold the water in case of another leak. They fit perfectly and are doing the job.
                                          by
                                            • Recommended
                                            Caring Customer Service
                                            Attentive, helpful customer service by Chester and EJ in particular. Both went above and beyond to help me solve thorny DIY problems.
                                            by
                                              • Recommended
                                              Plant diaster
                                              Well I was so happy today after visiting my favorite HD in Lakeview. Customer Service Rep “ CHRIS” was so sympathetic and accommodating to a previous plant diaster I had. Going above and beyond by replacing it. Excellent customer service this HD always have. Grateful to live close by
                                              by
                                                • Recommended
                                                Awesome customer support, throughout the store
                                                Probably two different Home Depot employees asked me if I needed help. One escorted me to the item I was looking for (on a different floor!). Even though I was in the self checkout, another employee did virtually everything for me (and I didn't ask for or need the help)–very friendly and helpful!
                                                by
                                                  • Recommended
                                                  Great experience
                                                  Everyone was so helpful, eager to help, and just so friendly! I was impressed and had a great experience.
                                                  by
                                                    • Recommended
                                                    Perfect
                                                    Very good stuff, good worker, helpful
                                                    by
                                                      Great store
                                                      Extremely friendly and knowledgeable staff. The Lincoln Park store is like yours old timers small neighborhood hardware store. Cozy atmosphere any product you need and all the staff smiles and speaks to you as you walk pass them I love this store and all its team membrrs
                                                      by
                                                        • Recommended
                                                        It's OK
                                                        Good location for one of my jobs. Lincoln Park and they had what I wanted.. Employees were findable and helpful and they had what I wanted in stock but the parking garage gives the feeling of confinement and claustrophobia and its dark and dirty too.
                                                        by
                                                          • Recommended
                                                          Water heater installation
                                                          Leak from a gas water heater - visited the website, selected a new one, rapid response from home depot, and the following day two young men arrived and did a beautiful job with the replacement - it was fast, efficient, and fixed a few other apparently non-code things around the system.
                                                          by
                                                            This is the BEST Home Depot store I have ever shopped.
                                                            The employees at this Home Depot are the most helpful employees I've ever encountered.
                                                            by
                                                              • Recommended
                                                              Showing 1-30 of 418 reviews

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