#1 Home Improvement Retailer

Customer Store Reviews

  • 4.6 out of 418 reviews
92%Of Customers
Recommend This Store
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Showing 1-30 of 418 reviews
Generally Good
Surprisingly, this store still had a lot of beautiful, exotic houseplants available this late in the season. I wish I had taken a snapshot photo.
by
    • Recommended
    Marco and Team Were a Great Help
    My basement flooded due to the recent heavy rains and Marco and his team made sure I had everything I needed and got me out the door fast so I could get to work. They saved me a bunch of time and a call to a contractor so I could clean up myself.
    by
      ML is always friendly!!
      Every time I go into this location on Halsted in Chicago... I am always greeted and helped to check-out by ML. She is a great employee!
      by
        Lovely Garden Center!
        Clean and organized; friendly employees; excellent customer service. Beautiful Garden Center! Consistently reliable for my home and garden needs. Thanks!
        by
          • Recommended
          While exploring for future purchases, the personnel are very helpful
          I bought a door knob to replace one that was malfunctioning. It was easy to install and I like the appearance.
          by
            • Recommended
            One Cashier is very unpleasant…avoid her at all costs.
            I had the unfortunate luck of being rang up by Priscilla. She was very rude and unfriendly. Not sure if she was having a bad day or if it’s just her demeanor. Avoid her if possible.
            by
              Excellent Service
              I had to pick up oversized boxes and the sale cashier Ashley was very helpful.
              by
                • Recommended
                Service
                I just bought this item today
                by
                  • Recommended
                  Staff helped me find exactly what I needed
                  by
                    • Recommended
                    GREAT Home Depot!
                    Love this store! Not only does it look great, they layout is user friendly, the staff is so friendly and helpful, they have exactly what their website says they have so when you look for something and then go to purchase, it is there! Great store!!
                    by
                      • Recommended
                      Help Loading Grill
                      The staff here was quite helpful locating a propane vs natural gas version of grill we wanted and helping to load it into our car and removing packing materials
                      by
                        • Recommended
                        Great staff and great management
                        I recently purchased a small appliance at the store but I am at the store frequently. I've made a few other small purchases this week alone. I had a receipt issue for the appliance and the manager was great and responsive. But in general I find the store clean, organized, with helpful and friendly staff.
                        by
                          • Recommended
                          Lincoln Park Store = Worst Returns EVER
                          The Returns desk is combined with Service and Pro -- it took me 90 minutes to get ONE basic return done. New cashier,plus supervisor, plus manager on duty couldn't figure out their system and why it was spitting cash instead of refunding credit card. Go to Elston or North Ave -- much better selection, availability, and most important dedicated CUSTOMER SERVICE!
                          by
                            Great store
                            We received excellent service in picking out a kitchen and tile.
                            by
                              A model store
                              I have been buying from this store since 2011 and had an excellent experience with customer service associates. I will especially appreciate Ashley, the store cashier.
                              by
                                Great service and clean store
                                ML is the sweetest and the store is well kept. Thank you!
                                by
                                  Customer Service Skills.
                                  While I was shopping a Big Rat crossed right in front of me. The employees had a I don't care attitude & the manager never answered or showed up at the customer service desk to even discuss the issue with me. If this Big Rat crossed the path of little children or older people they could get started, fall & hurt themselves.
                                  by
                                    Employees 5*
                                    I have visited the store multiple times since I started my new job. Every single time I go to the store there are so many employees for each department that it makes it so easy to get in and out super quick. When entering a new Department you will at least get asked if you need help once.
                                    by
                                      • Recommended
                                      Best customer service
                                      They didn’t have what I came in for but I still left with what I needed and more. Extremely helpful staff.
                                      by
                                        • Recommended
                                        Great staff, plenty of free in building parking!
                                        Great staff, plenty of free in building parking!
                                        by
                                        • Verified Purchase
                                        • Recommended
                                        Staff are always friendly and helpful
                                        Staff are always friendly and helpful
                                        by
                                        • Verified Purchase
                                        • Recommended
                                        Store is always clean! Chris, hardware manager, has the best customer idea ever. I am came in f...
                                        Store is always clean! Chris, hardware manager, has the best customer idea ever. I am came in frustrated and left with a smile. All problems solved. Chris approached me. Appreciated that!!! I was lost!! Customer service is the most important part of my experience. It’s not just getting the product I need. Very important to me!!! I will be back!!
                                        by
                                        • Verified Purchase
                                        • Recommended
                                        Chris not only helped us brainstorm a project he gave us lots of options and the EXACT steps on h...
                                        Chris not only helped us brainstorm a project he gave us lots of options and the EXACT steps on how to do it. So excited for my next project.
                                        by
                                        • Verified Purchase
                                        • Recommended
                                        Store is clean. Easy access to locate what you need when using your own home depot app.
                                        Store is clean. Easy access to locate what you need when using your own home depot app.
                                        by
                                        • Verified Purchase
                                        • Recommended
                                        The staff was visible on the floor. I asked where moving supplies were and the staff member direc...
                                        The staff was visible on the floor. I asked where moving supplies were and the staff member directed me upstairs. Another staff member expanded on that and directed me to exactly where those were. A third staff kindly made way with her pallet so I could access the materials I needed. I went down to checkout and one of the staff members who directed me bagged my purchase and was efficient and kind. All around good experience.
                                        by
                                        • Verified Purchase
                                        • Recommended
                                        Lincoln Park Home Depot has the best customer service.
                                        Lincoln Park Home Depot has the best customer service.
                                        by
                                        • Verified Purchase
                                        • Recommended
                                        Home improvement store is very clean, have every thing can name may need.
                                        Home improvement store is very clean, have every thing can name may need.
                                        by
                                        • Verified Purchase
                                        • Recommended
                                        Forest in the appliance department is the nicest and most helpful salesperson I have ever met!
                                        Forest in the appliance department is the nicest and most helpful salesperson I have ever met!
                                        by
                                        • Verified Purchase
                                        • Recommended
                                        Very clean, fully stocked, very helpful. Especially, Will, he helped me in PVC piping for some D...
                                        Very clean, fully stocked, very helpful. Especially, Will, he helped me in PVC piping for some DIY wedding things that my recently passed father was going to, his kindness helped in a way that made a difficult trip much easier. Thank you!
                                        by
                                        • Verified Purchase
                                        • Recommended
                                        The store it’s always clean the cashier are always very helpful. When I ever go shop I go ask Say...
                                        The store it’s always clean the cashier are always very helpful. When I ever go shop I go ask Sayra to help me out. She always so nice and very friendly always very happy. She helps me find everything I need to get and helps me check out very easy that’s why I go to this store to shop because she always there to help me out amazing customer service.
                                        by
                                        • Verified Purchase
                                        • Recommended
                                        Showing 1-30 of 418 reviews

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