Reviews for Madison, MS #2912

i have never had a bad experience in the Home Depot location in Madison. Their service is much better than their closest competitor.

I Love to go into the store because I can always find what I need.

I had an awesome experience with David in the painting department. He’s literally the best!!

I don't write reviews unless the experience was horrible, awful, or excellent. This particular trip to The Home Depot store was enjoyable. The young lady, Ms. Lisa, helped me check out at the register when I was struggling. It was incredibly thoughtful. This was a great experience.

I was pleasantly surprised by the exceptional customer service I received during my recent visit to the store. It's a true testament to the fact that great service is still possible in today's world. Thank you, Lisa and William!

The place has the WORST management I have ever came across. I keep hoping they will improve but it has only gotten worse. Filthy restrooms, blocked isles, and no assistance. The icing on the cake is the blatant lack of customer service.

Lisa was so helpful and friendly

Folks at this store are always friendly and helpful.

Ordered a Window AC unit on line. Site said 2 available and would be ready for pickup. Went to store to pick up and there were none in stock. 2 hours and 70+ miles wasted! Do Not Trust Website Store Inventory Information. Lady behind the counter tried her best but was thwarted by the Website inablitly to correctly show inventory, and not only at this store.

Employee “David” was the best as he addressed all of my specific issues on two different projects! Go David in Paint Department!

When trying to purchase kitchen cabinets, try to deal with Brittany and/or Jennifer. You will be pleasantly surprised!! Knowledgeable, professional and caring!

I had a great experience. The associate help found the product and help with checkout

Cashiers either need to be thought to be friendly and not discriminatory with their customers! They don’t greet their customers or picky on who they will speak to!

Salesperson Katherlyn was great. She greeted me with a smile. Explained the tools that I needed and why. She told me about the specials for the battery charger I need for my fan

I recently had a not so great experience with a different local Home Depot and so I went to the Madison store to make my purchase. Christian was wonderful! She walked all over the store until I had the items I needed! Highly recommend this location and ask for Christian.

I always find what I need at a fair price.

The guys at the Madison Location took exceptional excellent in my care

I recently moved to Mississippi from a northern state. It may be that the people in Mississippi are just by nature more friendly and helpful than they are up north, but I was greatly impressed with the service and attitude I have received here as compared to what I received at northern stores.

Cashier stayed on her personal phone call all through the transaction never even spoke to me

Was treated dispectfully while seeking a refund, and will never shop there again as there are other options locally.

Please see Larry for help with anything - super nice guy.

Today was a good experience friendly and attentive help

Happy to have this store in our town. Do NOT buy the Vigoro Bagged Long Leaf Pine straw....very very poor quality.

I luv Home Depot Staff and products.

Amazing customer service!

Associates and management team at Home Depot Madison went above and beyond helping me find the items I needed.

I cannot express how wonderful the staff is at this location! Secyme, Keri, Jax and Jamison went above and beyond for us to assist us with top shelf items and locating items in the store. The customer service at the store is top notch! Wonderful location! Thank you for making a difference in our experience!

The crew at the Madison, Ms. location rocks. What we needed was located on the very top of two different shelves. The staff didn't hesitate to get down what we needed, and did so with a smile on their faces. Secyme, Jax, Carrie and Jamison provide the best customer service my wife and I have ever experienced.

Pass by several within talking distance and none of them greeted or said hello to us or even looked our way or bothered to see if we needed help

Was looking for little, tiny round light bulbs - could not find them and asked an employee and she knew what it was and we found it right away - you do not get service like that everyday!! Thank you