Reviews for Manchester #748

I've been in many Home Depots, but this one in Manchester is about the coolest.. because it's smaller than most, it is not overwhelming and not crowded with contractors! Customer service is top notch.

I bought my first home almost a year ago. I have purchased many things. Each and every product from home decor to outdoor furniture and lawn care have been amazing!!

All the employees are so helpful and kind, and they usually have anything and everything you’re looking for but if by chance they don’t they kindly and effectively get what you need ASAP, absolutely love coming to this Home Depot

Can not wait to get started with project.

After checking with 5 other stores I finally found my chainsaw blades at the Manchester store. I'm impressed with how pleasantly helpful the staff are.

If you are looking to purchase an appliance ask for Mae. She is very knowledgeable about the products and protection plans. She will help you research to find the perfect product and answer your questions without any pressure. She has assisted us on 4 occasions and we have been VERY PLEASED each time.

Anytime I need any help in the store there is always friendly people at the service desk ready and willing to help that are full of knowledge, one young lady in particular named kimberly

Getting an employee to assist you is like pulling teeth

Low inventory, small selection, they had hardly no Black Friday deals advertised which they should have.

Always easy to get in and out at our Home Depot in Manchester. Store always neat and stocked with what I need. We are always fixing something in our house, or changing something and Home Depot always has what we need.

It's a great place to shop.

The store seems to always be neat and in good order. The employees are very friendly and willing to help. If I can't locate an item there seems to be someone close to help me out.

The folks at the Manchester Home Depot are always so helpful and friendly. I always seem to find what I'm looking for, too!

Great staff. Love going everytime.

The Manchester Home Depot is a good place to shop. Friendly and professional staff always willing to help. I recommend this store.

The employees were very friendly, courteous and very helpful. The store was clean and well organized. Will definitely be going to this store more often.

Do not go if you are in a hurry or need customer service. Waited in line with 11 other customers waiting to checkout with many of the customers being senior citizens. It is a shot in the dark to get anyone to help you with a product, most of the time you have to go find someone. I really like shopping at Home Depot, but online is looking better every day. If Home Depot gets into the political arena, I will shop somewhere else. Politics should not come into question if you are in the supply business, airlines or entertainment. Do what you do well and take care of the consumer with the product you sale.

The Home Depot store in Manchester, Tennessee is fantastic! The employees are very friendly and knowledgeable and volunteer to help you as soon as you enter the store. Finding anything you need for your home is easy, especially with the help of employees and store management. The store has been well stocked with items I've needed, and it has been neat and clean every time I've shopped there.

Associate Christopher Wade, was awesome. When couldn't locate something, he went back and checked realizing it was relocated with several on-hand. He took the time as i found everything I was searching for. I wish there were more people like him in the world today. JOB WELL DONE.

This is the best store. I am a single woman and keeping a home up can be trying but they always very helpful there.

Sorry store . I informed manager of my complaint and that I was going to contact Atlanta with my concerns..She said they will justr call me. I am disabled, Had a heart transplant 8 yeaars ago, lost my right leg above the knee due to reaction from drug. I was in the garnen section trying to load a cart with 22 5' T Post. I could not get any help. No lights in are. Had to fiish loading by the light of my cell p problems trying to push the cart and opeerate myhone. I were obstructed and I had great problem pushing cart and trying to opperate my power wheel chair. Several times the cart has blocked by item in cart hit and steel post into my knee. I eventualy got back inside the were several at the customer service desk laughting and havibg a great time. NO HELP. nt cashied I then tried to get the cart to the front cashier isles was obstructed while at cashier employee got the manager

Not a store review. An employee review. Destaney was so helpful. She should teach a customer service class. Thank you for all of your help

We are contractors and this is by far the best store we do business with. Sheena and the pro desk crew are all about their customers and getting us in and out quickly but with the best experience possible. We are made to feel like the only customers in the store every time we come in

clean friendly, staff

All employees I've dealt with in this location have been extremely helpful and friendly. From the initial purchasing of materials and services through the finished project. I've purchased flooring and installation services (twice) and now I'm in the process of purchasing kitchen countertops and installation services. Materials are of good quality and variety and the store is clean and well kept. I would definitely recommend this store to anyone.

Very friendly drive thru lumber yard

Employee buy-in seems lacking. A little more interest in the job and the business would help. For example, during the warmer months, the care of live plants at this location is woefully short of the minimum necessary. It is normal to find bedding plants, seedlings, and even potted plants on display that are either in dire need of water or dead and dried up. It is frustrating to find exactly what you are shopping for in a poor or completely unacceptable condition. In addition, on more than one occasion, I have found restocked merchandise that has been returned to be missing parts or in an obviously used condition. While the packages were carefully resealed with tape, the contents were far from new. For example, a window air conditioner with leaves and dirt inside; a compressor with dirt on the outside and items inside - cord, hose - improperly packed. It is also not uncommon to find packages of small parts partially opened with an piece or two missing, e.g. screws, nuts, electrical parts. Help from employees is generally forthcoming and competent when you can find them. Too often, however, several will be found hanging around at the customer service desk in the center of the store rather than moving about where the customers need their help. It is also not uncommon to be searching for something or in need of assistance, and have an employee or two walk by without so much as a nod or acknowledgement of your existence. However, this is common of all Home Depot locations as well as other self-service home improvement and big-box stores.

Customer Service was great! I needed assistance with trim and the associate was right there to help. Got everything I needed. The associate that checked me out was super friendly and helpful as well.

Lynn is a great employee.

This store is easy to get to. Parking is no problem. They usually have plenty of stock to choose from. Lots of great Christmas gifts.