Reviews for Maple Grove #2844

I wanted to return two 20’ long PVC Aztek boards. To do that I borrowed a trailer and went to the Maple Grove branch. They would not accept the return as it was a special item, which I did not know, so I asked to speak with a manager. He came right away and was gross in his explanation about not accepting this return, which I understood the reasons for, but I did not like the way he addressed his reasons to me sounded aggressive, offensive, or disgusting. I WOULD NOT GO TO THIS STORE ANYMORE

Janice was very rude and unprofessional. Told me we can’t price match at the register, specifically matching HOMEDEPOT.COM. Made me go buy it online and push the item back to customer service to be able to get this price. While at customer service they said she easily could have price matched.

I had a great experience purchasing items for my electrical project. Steve was very knowledgable and informative. I appreciated his expertise in helping me pick out exactly what was needed. He was very attentive and helpful with the selections and checkout as well. Thanks Steve!

Very happy with our experience buying carpet. Smooth sailing from start to (almost) finish our in store and beyond has been great! Hoping that the installation goes just as smooth!

Received the worst help I could ever possibly ask for from Joe in plumbing I asked him for help looking for something and he asked me. What do you think I am your personal assistant I was absolutely disgusted and appalled by the rude and arrogant behavior. He has black and white hair about 50 years old and 510 black glasses, skinny, and very arrogant

Amari in flooring is an awesome representative for Home Depot. He is very knowledgeable and a great problem solver when it comes to figuring out orders on the computer system. Thank you Amari!

I worked at a Home Depot maybe 20 years ago. So I’ve been a fan for a while. But each time I go in, I’m reminded why I keep going back. My last trip was nothing short of incredible. I had some excellent help from Matt and Margo in Flooring. Jackson jumped at the chance to help me load a super heavy box into my car. Store Manager Kevin made the biggest impact though. Helped me resolve a problem that’s been around a few years. 10/10! I’m a lifelong Home Depot customer and the staff at Maple Grove 2844 keeps reminding me why I go back.

Have always been satisfied with the quality of products and the professionalism of the employees.

Went in to buy a washer and drier, ran it on our CC, scheduled delivery and install on Friday. When the delivery crew called to tell us our delivery window, we were told that the drier would not be installed for another 48-72hrs. When I called the sales person at the store I was told that it is not uncommon for a 2 step delivery for gas appliances, but that we should use the washing machine as much as we can 48 hours after it's delivered to make sure there were no issues. Question...how we suppose to run our washing machine when we have no way to dry our clothes? So...ask questions, and if you are buying something that is going to need to be installed, or be part of a 2 step process, I highly suggest you do not schedule the delivery on a Friday. For us, we decided to cancel our order and give our business to someone that knows that they are doing and is a lot more professional.

5 stars for Amari and Dan. Generally couldn't get help from others.

If you want to shop at a home improvement store with good service, this is the one to go to. Employees go out of their way to help. They're friendly and good natured people.

Josh, a Maple Grove Home Depot employee was extremely helpful with my purchase at the register.

New deck…looks great

Tommy G was so helpful in finding a deck part that we needed to finish our job.

Sales rep gave completely incorrect info on carpet install times. Days after purchase goes through I’m informed it will be at least 3 times longer than what he said. Don’t lie about it, just give the honest timetable.

At Maple Grove Home Depot I always get fantastic experience. The store has a great selection of products, and the staff was incredibly helpful in finding exactly what I needed. I was impressed by the level of knowledge and expertise that the staff had, and they were able to answer all of my questions and provide helpful recommendations. The store itself was also very well-organized, making it easy to navigate and find the products I was looking for. I was able to quickly locate everything I needed, and the checkout process was fast and efficient. Staff at the check out make sure that you do not have any issues and are very friendly. Overall, I would highly recommend the Maple Grove Home Depot to anyone looking for high-quality products and great customer service. The staff goes above and beyond to ensure that their customers are satisfied, and I would definitely recommend this store to a friend. If you're looking for a reliable home improvement store with a great selection of products and knowledgeable staff, look no further than the Maple Grove Home Depot.

Margo saved the day. Very knowledgeable and personable. Very much enjoyed working with her.

Once again I needed something for a plumbing issue that I had. I headed to Home Depot and of course got just the help I needed! Tommy G is always so helpful, professional and kind!!

John in hardware went above and beyond solving my problems (broken shower head handle). He was better than my plumber! The patience, expertise, and courtesy he demonstrated made this one of my most memorable experiences shopping at any store. Will definitely return to the Maple Grove Home Depot for all my future problems!

I ordered 2 quarts of paint. They rang up at $25.98 each. A gallon would have cost me $46.00. Why didn't the paint desk employee tell me that? I had the manager on duty come over and he could not have cared less! He offered to charge me the gallon price!

I had a client go to this store to look at off-the-shelf Kitchen cabinets for a quick-turnaround remodel and this store was close to the job site. Customer ended up talking to Sara Blissenbach, a Kitchen Designer specialist. Sara took our customers custom design and put together a design plan using HD stock cabinets. When I called her, Sara gave helpful suggestions, listened well, answered questions, or took the time to find the answer and call me back. Sara definitely went above and beyond. We wish all our HD encounters went this well. Thanks Sara!

I love shopping here. The staff is so helpful.

Shop here often. Always a good experience.

The team at Maple Grove #2844 are friendly, well-educated, and display a great sense of teamwork. Hats off to each of the team members and managers for having a clean, stocked, and well-run business. And a special tip of the hat to Mauricio - thank you for going above and beyond! You care about your team and the guest and it is contagious in how your work ethic and kindness rub off on others. Thank you!

We bought paint here that we color matched from another store as we had earlier used Behr Dynasty paint and loved it, but with the color match the Behr Dynasty was extremely thin and left runs down our walls when we attempted to use it. This is supposed to be Home Depot's premier paint...not so much! Don't waste your money on this paint!

Thank you Margo for the excellent customer service in the flooring department! You’re truly a star!!!!

I go in there not too frequently, but every time I come in the employees are so friendly and knowledgeable and just always wanting to help whoever they can! For someone who doesn’t know what their doing, it’s the best thing I could ask for!

Heather new the product and was grateful for her help

Cathy was outstanding! She went above and beyond to help me with my product need! First class!

Needed new snowblower. Did the online research. Found product at this store. Made purchase with the always helpful, friendly staff!