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Showing 1-30 of 777 reviews
Aug 19, 2023
ASK FOR TONY!! THE BEST EMPLOYEE!!!
Tony in the Garden Dept, and Fololi at the register of the Home Depot in Kahului, Maui. Both helped me secure a generator for the next emergency (post Lahaina fires -- couldn't believe they had any at all on island!) He was THE SWEETEST, most big-hearted gentleman you could ever meet! He helped me shop for the items I needed.
Although they were out of gas cans, he VERY GENEROUSLY offered, and tried to insist, to let me go to his house (only 5 min away) and give me one of his own! I did turn him down as it wasn't a terribly immediate need, now that our power's restored and we finally got a Tesla backup battery hooked up.
Tony did suggest which stores to find the rest of my needs and I then managed to get everything! Then, he even helped me check out with Fololi and insisted she not charge me for the oil for the generator, which, of course, she didn't! I had to give them both big hugs thanks!
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Recommended
Jun 7, 2022
Great Customer Service makes the trip a win!
The cordless vacuum uses the same battery and charger the other Ryobi equipment and tools use. This is HUGE because trying to get replacement batteries or chargers shipped to Maui for other vacuums we purchased was like an act of congress.
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Recommended
May 22, 2024
Great cuatomer service, reliable store
My go-to place for all home and garden projects. Workers are generally very nice. A few specifically have gone above and beyond in my years of being a customer. Really appreciate the great customer service.
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Recommended
May 21, 2024
Great Help from Gary in Electrical
Kitchen ceiling light fried out the night I was to repair the kitchen faucet - frustrated ! Pulled the fluorescent tubes, but as both went out, didn’t know if I needed a ballast too. Gary (tall reddish haired chap with glasses) was the sales associate in Electrical. I didn’t know if I needed tubes, LED replacement tubes, a ballast, if the ballast were fried, if I should replace it or buy a new fixture, or replace the whole fixture with a new LED unit. Electric bills are crazy high. Gary reviewed the products, prices and gave me options. I went for two extra bright daylight temp LED tubes to replace the fluorescent ones, with an option to come back for a ballast if needed. Fortunately, that was not necessary. The LED tubes are the perfect color and nice & bright - looks like a new kitchen! And I had plenty of light to repair the kitchen faucet, which went well. Thank you Gary !
(I rang the ‘Good Service’ bell on the way out ! )
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Recommended
Apr 18, 2024
Great customer service
I love the customer service at Home Depot
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Mar 12, 2024
NEW WASHER PURCHASE
If you ever need to purchase a washer or dryer please see Car Sorrentino (Home Depot in
Maui). He was great to deal with and very helpful and clear with his quality of service.
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Recommended
Mar 10, 2024
Exterior sliding door hunt
My order is in for 2 sets of Anderson gliding doors that will replace the ones in my condo that I can barely wrestle open. I’m in hopes they arrive very soon, these old arms aren’t getting any stronger 🤗 Maybe I will be able to find this review site to post photos of my finished project.
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Jan 10, 2024
Maui Home Depot
recommend shopping there. Easy to find products. If you need "OOPS" paint much more inexpensive there. Friendly workers and easy to use app to find stuff.
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Recommended
Dec 5, 2023
Customer service A+
Customer service was A+. Staff was extremely helpful from the time I walked in the store till after checkout. Keep up the awesome work
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Recommended
Nov 29, 2023
Great
Chasity is a wonderful cashier
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Recommended
Nov 27, 2023
Staff was present, friendly and helpful!
The store was clean and stocked up and the staff was extremely active and helpful!
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Recommended
Aug 12, 2023
Vikki Tate, appliance sales is amazing
We are so grateful to have had assistance from Vikki Tate today with our new washer purchase. We needed a new washer quickly for our tenant and Vikki made the process quick, friendly, and convenient.
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Recommended
Aug 6, 2023
Excellent customer service!
I shop here a lot and occasionally have to return things. Over the many years customer service has been hit and miss. Li’i was the best and then she moved to a different department. The last few times I have had to do a return I have been assisted by Kelly. When waiting in a long line I observed her interactions with other customers. She is consistently positive and friendly, greeting everyone with a smile and willingness to solve whatever issue they may have. Her customer service skills are on point as well as taking pride on her appearance. It is refreshing to see someone enjoying their job and it shows!
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Recommended
Aug 1, 2023
Very helpful staff
Darrell in Cabinets and Vikki in Appliances have top notch service. Very patient informative and helpful!
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Recommended
Jul 26, 2023
great sales people
I had bought the wrong items and had no problem returning them & sales people were very friendly & efficient.
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Recommended
Jun 19, 2023
Great employee in the Appliance section
No one is happy when their dryer stops working and you have to replace it. The care and service and assistance provided by Carl Sorrentino was excellent. He cares about the customer, he provides clear details about all of the steps and he made the purchasing experience easy. If you need appliances go see Carl, and Home Depot please retain this employee he is super!
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Recommended
Jun 10, 2023
Great Customer Service at Windows & Doors
This is my second order of windows and both times I was extremely satisfied. Amando was knowledgeable and helpful in getting the order complete, and when the windows arrived earlier than expected, they were exactly as ordered. Best customer service I've had in a long time!
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Recommended
Jun 3, 2023
Lots of great choices
My first experience of purchasing an appliance it’s great to speak to a female to help you out , Abegail was exceptional.
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Recommended
May 16, 2023
Wonderful service
Great service thank you so much
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Recommended
May 6, 2023
Perfect Appliance Specialist
My experience was very pleasant, very informative. My appliance specialist helped me every step of the way.
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Recommended
May 2, 2023
Superb service
Very helpful people at Home Depot.
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Recommended
Apr 28, 2023
Pro team is amazing!!!
The team of pro associates is always very warm and welcoming. They take the time to engage and help find items.
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Recommended
Apr 16, 2023
THD flip flops about what and how much they can cut in the Lumber area
I think the employees at THD Kahului, Maui are confused about regulations on the vertical and horizontal saw in the Lumber area,
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Mar 1, 2023
Excellent employees
Both Kelley and Hoku in customer service were amazing, thank you for great employees that care
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Recommended
Dec 19, 2022
Great Customer Service
We purchased new appliances and had a wonderful experience. We had a sales person who was knowledgeable, hard working and had great knowledge about appliances. We were treated with kindness, patience and simply great customer service. We highly recommend Home Depot as the best place in Maui if you are shopping for appliances.
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Recommended
Nov 24, 2022
Good
Overall good place to be in when you really need something for your home
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Recommended
Nov 10, 2022
Very organized, neat tidy, outside of store neat
I was so happy to find out that now this Home Depot rents tools and large equipment.
Also when using the curbside pickup, my order was delivered to me by employee Kath, and she got it to me in only 4 minutes!!! Outstanding!
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Recommended
Oct 29, 2022
Plumbing guy was helpful
Amazing help from Plumbing
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Recommended
Oct 29, 2022
Customer Service
Great service! THANK YOU
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Recommended
Oct 7, 2022
Employee Mo was very thoughtful and a big help! Thanks Mo!!
We have bought most of our remodel products at Homedepot mainly because employee Mo at the Maui store (Salesperson: MLP841) was so helpful!