Reviews for Maui #1703

I had wonderful service

Was told to expect up to 14 weeks for delivery of an appliance. Was told I would have to find my own contractor to install it. Was told I would want to pick it up myself as it is more likely than not it would be broken if they delivered it. Then told I would have 48 hours to return it if something was wrong with it but "good luck" actually being able to test in that window.

Sales associates were extremely helpful and friendly.

I bought this yesterday this light and it was awesome

Behr premium plus is excellent. Great coverage and price beats the other name brands east

I used to think customer service was very below par at this store, but that has changed since they hired Luis. He is a true example of kindness and helpfulness and everything a customer is looking for when they shop.

Luis in plumbing was very helpful!!!!

Section Assistants well informed on products and "how-to-do." Appreciated their inputs!

We had a wonderful experience working with Carl in the appliance section. He was honest and upfront about the refrigerator we were purchasing. He was so friendly, Thanks Carl, awesome job:)

Needs more stock when it comes to appliances

This is our place to go for all our appliances. They also have a great line of Char Griller grills and smokers.

Great store. Great employees. They always got the goods

Vicky went above and beyond to help me get my 89 year old mother a refrigerator the next day.

I like shopping here cause friendly service

I was the last one to leave the store on 11-29-2021 in Kahului the closing manager in the cashier section was amazingly helpful and accommodating I wish I got her number lol

Ought a new hot water heater with the help of Mo in the Pro area and Cy in willcall

Good service all the time

Great service and friendly customer's service

Shouldn’t have gone public with political support, I know many people who refuse to shop.there now. I’d love more plants and herbs

Awesome help in getting a hard to find item. Employee spent twenty minutes walking me through the store. After finding two similar items he walked me right to the specific item I was looking for. Hurray!!!

Great service today and employees wonderful

Tony, Telson and Shin are always helpful - Mo is great too. Thank you very much. I like coming there because I can always generally get the help I need.

Associate "young" Dave (Salesperson: DCD5QCZ) did an exceptional job of preparing the order of a new hot water heater and drain pan over the phone while my guests were w/out hot water. Dave communicated well (he gave me his direct phone extension), was knowledgeable, and eager to help me make this the smoothest transaction from a big box store like Home Depot. He honored my 10% military discount and promptly sent me electronically my work order and receipts on the same day of purchase. On the day of the pickup by my plumbing contractor who represented me as I live on the Mainland, "young" Dave pulled the items from the stock room and the purchased items were made readily available for pickup by my plumbing contractor who immediately transferred the items to the condo in Kihei where the plumber was already working. The transaction was smooth and my guests now have hot water. I am blessed to have "young" Dave help me on this transaction which could have been tedious, cumbersome, and a logistical nightmare through a big box store. "Young" Dave took all the anxiety and frustration away. I recommend that if you have a plumbing need, "young" Dave is the go to man in this Home Depot store. Over the phone, he is friendly and courteous. An exceptional employee that made the difference for this customer.

I just want to give a shout out to Philip the tool rental salesman. One of the best employees i have EVER come across. and i go into several different home depots. for me to write this review speaks volumes because i dont waste my time doing this. if you go to the store in Maui. be sure to ask for Philip!!

I love Home Depot for their wide selection and wonderful service! Highly Recommend!

These people are most helpful and have a positive attitude. I usually find what I'm looking for. The island is difficult sometimes with finding everything that is normally available on the mainland, so I'm grateful for finding most of my hardware and supplies from HD.

I love this store. Organized and staff willing to help. Almost always has what I need.

some of the employees go out of their way to help you. even if they dont know the answer they will go and find someone that knows the answer.

Associate at Flooring Department offered the best customer service I’ve experienced in a long time! Genuinely surprised and impressed!

Outstanding service overall.