#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(804)559-7404
Tool & Truck Rental(804)559-7333
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
7251 Bell Creek Rd
Mechanicsville, VA 23111
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Car with trunk open and appCurbside Pickup with The Home Depot AppOrder online, check in with the app, and we'll bring the items out to your vehicle.Learn More About Curbside Pickup

Customer Store Reviews

  • 4.7 out of 530 reviews
93%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (530)
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Showing 1-30 of 530 reviews
Always friendly staff and clean store, things usually easy to find.
Always friendly staff and clean store, things usually easy to find.
by
  • Verified Purchase
  • Recommended
Sharron was amazing! helped us select the best firepit! will be back to shop again soon
Sharron was amazing! helped us select the best firepit! will be back to shop again soon
by
  • Verified Purchase
  • Recommended
Was really needing help and sales associate Terri made my experience less painful !!
Was really needing help and sales associate Terri made my experience less painful !!
by
  • Verified Purchase
  • Recommended
Awesome
Awesome
by
  • Verified Purchase
  • Recommended
store managers need to be on sales floor running the show instead of being in the office , overse...
store managers need to be on sales floor running the show instead of being in the office , overseeing employees and make sure they are helping customers instead of hiding to get out of work. sure profit is important but if customers are dissatisfied they won't come back and your shut down
by
  • Verified Purchase
I would like to say that there are such wonderful kind and helpful people at the home depot; when...
I would like to say that there are such wonderful kind and helpful people at the home depot; when I check out the cashier is always so kind and respectful..Thank you for being such a wonderful store I don't know what we would do with out home depot .
by
  • Verified Purchase
  • Recommended
I really like this store it's very convenient to my home.
I really like this store it's very convenient to my home.
by
  • Verified Purchase
  • Recommended
Excellent shoppin experience
Excellent shoppin experience
by
  • Verified Purchase
  • Recommended
VERY HELPFUL AND KNOWLEGEBLE EMPLOYEES/FRIENDLY AND WILLING TO HELP WHEN NEEDED!
VERY HELPFUL AND KNOWLEGEBLE EMPLOYEES/FRIENDLY AND WILLING TO HELP WHEN NEEDED!
by
  • Verified Purchase
  • Recommended
A very knowledgeable staff all around.
A very knowledgeable staff all around.
by
  • Verified Purchase
  • Recommended
Love the layout of the store, staff is always helpful and friendly.
Love the layout of the store, staff is always helpful and friendly.
by
  • Verified Purchase
  • Recommended
Enjoy the friendly and knowledgeable associates in the store. Fast check out by a live person is...
Enjoy the friendly and knowledgeable associates in the store. Fast check out by a live person is just over the top! Products selection in a lot of areas are a step up in quality.
by
  • Verified Purchase
  • Recommended
Got great advice on a plumbing project, and recommendations really helped the job go smooth.
Got great advice on a plumbing project, and recommendations really helped the job go smooth.
by
  • Verified Purchase
  • Recommended
Lillian the cashier was fast and friendly. she showed great customer service skills. Store was ve...
Lillian the cashier was fast and friendly. she showed great customer service skills. Store was very clean and all employees was very friendly.
by
  • Verified Purchase
  • Recommended
I love shopping at home depot . I found every thing I needed .The employees were very helpful .Th...
I love shopping at home depot . I found every thing I needed .The employees were very helpful .The young woman in the paint department was very nice and helpful Young lady . The store was very clean . Try it Your're love it Great !!!!!! Store !
by
  • Verified Purchase
  • Recommended
Store was clean, neat and well organized! Staff was pleasant and attentive to my needs!
Store was clean, neat and well organized! Staff was pleasant and attentive to my needs!
by
  • Verified Purchase
  • Recommended
The staff always friendly and helpful. Easy to get in and out.
The staff always friendly and helpful. Easy to get in and out.
by
  • Verified Purchase
  • Recommended
Not only was Terri accessible, knowledgeable and helpful, she was delightful.
Not only was Terri accessible, knowledgeable and helpful, she was delightful.
by
  • Verified Purchase
  • Recommended
We love Homedepot. My husband does a lot of fixing up to our home, ad always chooses to use this ...
We love Homedepot. My husband does a lot of fixing up to our home, ad always chooses to use this store. He also does woodworking ie, building furniture pieces. We are always needing something or replace something in our home; ad he always go to Homedepot. He says he knows he can find it there. It is very convenient to us, ad that is a plus also! You might say we are Customers for life.
by
  • Verified Purchase
  • Recommended
store is clean and it is easy to find what you need
store is clean and it is easy to find what you need
by
  • Verified Purchase
  • Recommended
Associates friendly and helpful, expedited the purchasing process, were willing to sit with me an...
Associates friendly and helpful, expedited the purchasing process, were willing to sit with me and clarify any questions and provide helpful information.
by
  • Verified Purchase
  • Recommended
Employees were pleasant when greeting you and immediately willing to help. Dave P in appliances w...
Employees were pleasant when greeting you and immediately willing to help. Dave P in appliances was awesome to work with. He was very knowledgeable and quickly assisted in helping to find appliances that financially suited your budget. The store was clean and items were easily found. Even during the busiest time of the day employees had a smile on their face and was very willing to help.
by
  • Verified Purchase
  • Recommended
Easy to find things. Helpful staff.
Easy to find things. Helpful staff.
by
  • Verified Purchase
  • Recommended
A+ customer service when I puchased my kitchen appliance package!
A+ customer service when I puchased my kitchen appliance package!
by
  • Verified Purchase
  • Recommended
The employees were very nice and helpful.
The employees were very nice and helpful.
by
  • Verified Purchase
  • Recommended
The associates at this store, specifically Chase, were unbelievably helpful. It was a great shopp...
The associates at this store, specifically Chase, were unbelievably helpful. It was a great shopping experience and I checked everything off my list.
by
  • Verified Purchase
  • Recommended
Great Store
Great Store
by
  • Verified Purchase
  • Recommended
I have had good & bad experiences at this Home Depot store. More recently the customer experienc...
I have had good & bad experiences at this Home Depot store. More recently the customer experience has mostly been very positive. The associates that I have encountered in flooring, home improvement wall coverings & last evening in lighting options inside & out were courteous, knowledgeable & timely with their assistance. I would recommend this store to family & friends & encourage anyone to fill out customer service surveys about your experiences good or not so good. Positive feedback will assist in acknowledging great associates and the other will help facilitate improvements where needed.
by
  • Verified Purchase
  • Recommended
The store was clean and the checkout out staff was ready, willing and pleasant to get your items ...
The store was clean and the checkout out staff was ready, willing and pleasant to get your items processed.
by
  • Verified Purchase
  • Recommended
Recently needed assorted parts for a pressure washer. Cornell at this location assisted greatly.
Recently needed assorted parts for a pressure washer. Cornell at this location assisted greatly.
by
  • Verified Purchase
  • Recommended
Showing 1-30 of 530 reviews

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