Reviews for Morgan Hill #8572

Wonderful friendly people and parking was a breeze. I don’t live nearby but when I visited this particular store, it felt welcoming.

The employees here are always friendly when you can find one. I came in to the store on Monday Feb. 9, 2018 to buy a dryer. I Had to wait to get helped to make my purchase. Not enough employees. The home appliance sales person was busy helping someone else so we had to wait until she was done with them. Once she was helping me make my dryer purchase she was very friendly and helpful. She did greet us when we came in, but said we would have to wait until she was done with the customer she was helping at the time. Total wait time was 15-20 minutes. There should be back up people to call for major appliances or do those employees work on commission? All in all once she got to us it went pretty fast because we had done all the research and knew exactly which dryer we were going to buy, complete with order number, model number and all pertinent information she needed to make the sale. Piece of cake for her!, quick and easy sale! I actually love this store and have have purchased many items there including major appliances. When I am looking for an item the employees are always willing to take me directly to the item or tell me which isle to find it on by isle number. The store is always clean and I love the garden department too! Really my only complaint is there are not enough employees. Some times I have to search for someone out on the floor to help me. I would have given a 5 star rating but because of having to wait to make a large appliance purchase because there was not anyone available to help us when we arrived I can only give 4 stars. If 4.5 was available I would have given a 4.5 rating.

Pro desk workers are helpful, knowledgeable, and friendly. The lay out was good. There were plenty of workers to assist customers. The store was clean and stocked.

Joseph Reyes and his staff got a great handle on what it takes to give the best customer service ! The store is always immaculately clean everyone is very helpful and I always can find what I need

The store is fantastic Joseph Reyes and his staff and employees are fantastic. They represent a relentless pursuit of champion customer service !!!

Another great experience as always, able to return an item and shop for another in 10 minutes. Great people and very knowledgeable.

The store manager Chris was extremely helpful in successfully resolving an issue regarding a Christmas tree. He handled it personally and was very professional and courteous.

Excellent Customer Service! As a Pro member and General Contractor, I highly recommend Home Depot and the employees at this location in Morgan Hill go above and beyond to assist customers. Their staff is friendly, professional, knowledgeable, efficient and effective. I always feel like they appreciate my business and treat me with respect and importance.

The best store, people is friendly And very helpful!!

excellent customer service ,clean store,

Visit the Morgan Hill Home Depot for excellent friendly and informative service!

great selection of products, friendly service, still do your own research and homework, love the locations and cleanliness, home depot always served my needs

Stopped on my way home to buy some garden soil. I checked online first to see if it was in stock, it was. When I arrived the cashier John said they had 190 bags. I needed 5. Great! I looked where they should be and there was 2 broken bags in the garden area. I asked John where were the rest of the bags? Blank look. He made a call to someone, she said they don't know where they are so I would have to buy something else or go to a different store. I asked if he was going to look. Blank look. Then he said no, I'm not. I bought something else for more because he refused to look to find 190 bags in the garden area. After paying too much and loading the bags in my car. I passed the front of the store and there was a pallet of what I asked for. Lazy, uncaring and rude. I will keep on driving to my home store or the one in Gilroy.

So much better customer service than the Gilroy store. We tried three times to spend our $ at the Gilroy store. Customer service is so-o-o-o bad. We went to the Morgan Hill store and it was walking into a totally different atmosphere of help and customer care. Yes, I said "care" like they really looked after us. The flooring department people spend a lot of time explaining our options and their products. We replaced all our floors and love the new vinyl planks.

The store is close but not big enough. I like the product that they do have but sometimes I have to go to Gilroy

The employee who helped me find the part I needed was very knowledgeable and cared we got the correct part. The cashier was very friendly, smiled, and gave us the feeling we were very appreciated and thanked us for shopping HD.

My husband and I gift Chantilly over 100 stars regarding her customer service. She stopped what she was doing to immediately help us without us having to keep searching for somebody around the vanity section. She was great and even got a crew with her to help her get what we needed! Again thank you Chantilly and the crew that were there to help you guys were completely awesome.

why have so many of the small engine spark plugs been discontinued ??

I Love this store originally from San Jose and its very hectic there much quiter here and employee's are more attentive.

The store is very clean and and easy to shop in. the people are very helpful and friendly.

need more swimming pool supplies even though the season is over, since maintenance is still required

This Home Depot is a great store just honestly had a bad experience with a cashier, which was very rude be careful with mia the cashier.

The Morgan Hill store is convenient and clean. The associates are always very helpful and friendly and go out of their way to help the customer.

We received excellent customer service while ordering our kitchen counter top. we have also consistently good service in the paint department and at the pro desk. these guys know their stuff!

Great store with many choices. I noticed numerous customers were browsing, in no hurry.

There was an abundance of employees while I was in the store and there was always someone to ask for help everywhere I was looking.

Despite having superb customer service on the floor (lady in hardware helped a lot, with a smile), for the second week in a row the checkout was the worst I've seen anywhere.. This week, no hi, no how are you, did you find everything ok(not that I expect it but if your the last person a customer sees make an effort and the customers respond) I insert my card wrong and say oh sorry I'm used to the old way , his response was a snark "I never seen it like that" followed by ignoring the rest of of the transaction while texting on his cell phone.. I never go to the do it yourself isle.. But now I see why they are necessary..

Enjoyable time shopping due to people & availability of items I needed!

This is one of the few Home Depots where the employees know where everything is.

This store provides friendly personal service. Rheit is a very professional manager and helpful to his customers.