#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(970)494-3402
Tool & Truck Rental(970)494-3408
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 7:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
1251 E Magnolia Street
Fort Collins, CO 80524
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Customer Store Reviews

  • 4.5 out of 455 reviews
90%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (455)
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Showing 1-30 of 455 reviews
Great Pro Staff
The Crew and Managers are knowledgeable, helpful and friendly!
by
    • Recommended
    Common sense
    One register open in the whole store More than 20 plus customers waiting in line. The customer had to ask to open more registers, even though there were multiple employees aware of the line but did nothing
    by
      Best customer service I’ve ever experienced
      The management and employees go above and beyond
      by
        This place sucks!
        Waited over an hour for someone to help load a pallet of blocks
        by
          averegae service
          I probably will shop here again as its the only close store for certain things. However no employees seem to want to help customers. Also, not having checkout employees or at least offering customers a discount for doing your job is irksome
          by
            Awesome Plants
            Also love the great selection of indoor plants and appreciate the friendly employees!
            by
              • Recommended
              Great Service!
              Employees are always helpful and respectful. I enjoy coming to the store! Fernanda is a rockstar when it comes to the Prodesk department!
              by
                • Recommended
                Has everything I need
                I like the location and the people
                by
                  • Recommended
                  Good help
                  really appreciated the friendliness and helpfulness of the employees, especially Blake the cashier
                  by
                    • Recommended
                    Paint department super star
                    I needed some guidance and help in the paint department two days in a row, and, despite being totally swamped with other customers/special orders, Ari was super kind and helpful, and was just really pleasant to chat with. The world would benefit from more hardworking, dedicated employees like Ari!!
                    by
                      • Recommended
                      Great Staff
                      Love the friendly and helpful staff.
                      by
                        • Recommended
                        Great customer service staff
                        As I arrived to find a Riobi tiller attachement, they pullled the isle, & area where they were located so I found what I wanted and checked out quickly
                        by
                          • Recommended
                          Great customer service
                          Always greated with knowledgeable staff, great smells(the store, I'm not sniffing random staff members), and fantastic hotdogs!
                          by
                            • Recommended
                            Very Helpful Staff
                            I stop at this Home Depot several times a week. Each and every time the front end staff is very, polite and helpful. I can recommend this Home Depot without reservation..
                            by
                              • Recommended
                              Friendly checkout
                              Found everything I needed in the packing aisle. Was nervous about scanning all my items at checkout but thankfully there was a friendly employee named Blake that was there to help me check out!
                              by
                                • Recommended
                                Great Customer Service!
                                We went in to grab a few items for our DIY project. Robb was so helpful in getting an item for us off the top shelf. Took the time to ask how the day was and had a smile on his face the entire time. Zach helped us at the register and was very positive, polite, and helpful. Highly recommend this Home Depot for the excellent customer service!
                                by
                                  • Recommended
                                  Mario is the man!
                                  Only local store with a functioning pipe threader, and Mario is the guy to do the work. Saved me hundreds of dollars.
                                  by
                                    • Recommended
                                    Customer service
                                    I absolutely love shopping at this location. Customer service is beyond amazing and everyone is so helpful and friendly!
                                    by
                                      • Recommended
                                      Excellent customer service for seniors
                                      I stop at this Home Depot because it’s not far from my house and they always are so helpful for me
                                      by
                                        • Recommended
                                        Wonderful customer service!
                                        Always plenty of employees to assist with what I need.
                                        by
                                          • Recommended
                                          Great store with super customer support
                                          Great service helping me get some compost. Appreciate this kind of customer service!
                                          by
                                            • Recommended
                                            The hidden gem
                                            Wonderful, helpful service, polite despite the near-to-closing time I arrived. I was in and out with the weird assortment of things needed for the next day’s project in under 1/2 hour!
                                            by
                                              • Recommended
                                              Helpful staff!!
                                              I had an ongoing problem with attempts to complete/receive a large order online. I needed some of my items immediately, so came to my nearby store to speak with a customer service person. She (Jenn) was extremely helpful and pleasant in addressing my questions and concerns. 👏🏼👏🏼👏🏼 IN ADDITION, there were a few times during my in-store visit that various employees asked if they could assist. AMAZING! That has NEVER been my experience at “other” large home improvement chain stores! THANK YOU! 🤩
                                              by
                                                • Recommended
                                                General
                                                Disappointed that your employees are not on time was told electrical department person is not there until 7:00 am it was 4 minutes after so they are LATE! Need to hold them accountable & be on time & ready to work should be there earlier contractors and builders start early especially in the summer time it get's hot.
                                                by
                                                  • Recommended
                                                  Home Depot
                                                  I buy all my outdoor plants n shrubs each year at HD. Never been disappointed
                                                  by
                                                    Good, competent employees.
                                                    Shop there all the time. Never had any problems.
                                                    by
                                                      • Recommended
                                                      Great Employees!
                                                      Whenever I need help locating something in the store, I ask a passing employee and I am always happy that they stop what they're doing and take me to the correct aisle.
                                                      by
                                                        • Recommended
                                                        Excellent Customer Service
                                                        I purchased a lawn mower today and the manager, Tim Baker, helped me complete the order online and honored a 10% off the item! Great customer service!
                                                        by
                                                          • Recommended
                                                          Great Service
                                                          This store was full of very nice staff. Blake was an especially helpful and kind person in the Nursery at check out. I have never felt more comfortable shopping at a Home Depot. Thanks all and Blake!
                                                          by
                                                            • Recommended
                                                            Amazing customer service!!
                                                            I came in with something I needed to return yesterday. My wallet was stolen recently on a trip and I didn’t have the receipt or card it was purchased on. I knew it would be a VERY long shot but Jeff went above and beyond to help me out. He was friendly, talkative, and incredibly helpful. He didn’t give up when I couldn’t provide all the needed items for the return, but instead called over Tim Baker who was also amazing. The two of them made what could have a very annoying experience actually fun. I mean, how fun is returning something you think is just a lost cause? They made it fun though. I will forever be a Home Depot customer at the Fort Collins location near old town. I’ve never had a better experience. Give those guys a raise ! They go above and beyond.
                                                            by
                                                              • Recommended
                                                              Showing 1-30 of 455 reviews

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