#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(904)924-3802
Tool & Truck Rental(904)924-3808
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
12111 Lem Turner Rd
Jacksonville, FL 32218
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Customer Store Reviews

  • 4.5 out of 484 reviews
89%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (484)
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Showing 1-30 of 484 reviews
Excellent service
In todays world it’s hard to find good customer service but this Homedepot is different. They were friendly and very helpful and helped me load my bags of heavy garden soil.
by
    • Recommended
    Great employee
    Took the time to direct me to my item
    by
      • Recommended
      Need more assistance
      Associate like Valarie needs to learn the importance of customer service. Associate needs to not be on their phone
      by
        Great Help
        verry happy with the person that helped my wife and I
        by
          • Recommended
          Helpful salesperson
          Woman helped my son find exactly what we needed quickly.
          by
            • Recommended
            What do you need?
            Well stocked store for the most part. Very nice staff.
            by
              • Recommended
              Great store, excellent service
              Best home Depot in America is right here on Lem Turner road in Jacksonville, FL. This is my go to home improvement store for ALL my projects.
              by
                • Recommended
                The Store had what I needed.
                I went in to buy a filter for my shop vac it cost $19.97and low and behold I got a two pack filter for $24.97 to me a great deal!
                by
                  • Recommended
                  Customer Service
                  James Ford the appliance specialist was very pleasant and helpful
                  by
                    Krista helpful clerk
                    Krista was very helpful to me.
                    by
                      • Recommended
                      We’ll organized and seem to cover all product that is needed
                      I’ve bought many product over the years and had no problem with a returns… received a store card and use it on my next visit
                      by
                        • Recommended
                        Great employees
                        This store always have everything I need and the employees are so friend and nice
                        by
                          • Recommended
                          Great help
                          Ayana was very helpful during checkout!
                          by
                            • Recommended
                            Quick service
                            Excellent service and helpful employees. Melissa was one of those employees
                            by
                              • Recommended
                              Great customer service
                              An employee in hardware was very helpful found the tool i was looking for very quickly and my cashier had a great attitude
                              by
                                • Recommended
                                Done with Lem Turner Home Depot
                                I have always been a Home Depot shopper but will no longer go to the Lem Turner store. Tired of never getting any help and employees do not even talk to you. Just go by as quickly as possible or ignore you. This is not the same as Yulee. It is out of my way but they’ll get my business from now on. I’m spending money there and can’t get any help when I occasionally ask for it. Also can’t pull up military on their new system that’s in the app.
                                by
                                  Love the service
                                  This is a great Home Depot to come to they can help you with every do it yourself needs And if one employee doesn’t know the next one does thanks Leonard
                                  by
                                    • Recommended
                                    Great store and People
                                    Great Store, Great People, Great experience every time.
                                    by
                                      • Recommended
                                      No, you didn’t nail it this time!
                                      I have never worked so hard to spend my money. Trying to find a product that your website says that you have plenty of them just to drive and find out that the shelf is empty, so hard to find someone that care enough to check the overhead and locate that product. No Home Depot, you didn’t nail it this time…
                                      by
                                        WORST LOCATION EVER
                                        This is the worst home depot in the country. No customer service, no help, no one cares, and all the customers were wandering around trying to help each other. Another customer took it upon himself to operate one of the fork lifts that was left blocking items we needed. I can think of so any reasons that was a safety risk and should not have been allowed.
                                        by
                                          Good Customer Service
                                          I had a good experience, cashier Tiffiney gave great customer service.
                                          by
                                            • Recommended
                                            Very disorganized
                                            There was so much product in the walk ways, unattended, employees being unaware of surroundings, standing in the middle of aisles, not a good experience. But, if you want stuff, my cashier seemed to choose to only want to ring up 1 of 2 sheets of plywood.
                                            by
                                              Great store
                                              This store ALWAYS has what we need when we go, if we can't find it the staff is always helpful and has service with a smile. I have been to others where there is eye rolls and just general poor customer service. I will go out of my way to go to this store.
                                              by
                                                • Recommended
                                                Always busy
                                                Great store, not enough workers
                                                by
                                                  Bought this drill several years ago left it at a client office after returning his chairs I upholster. My wife insisted I purchase another one.
                                                  I'm very happy I listened to my wife to make this purchase. This one seems to be so improved than my old one. I'm able to complete the sofas for my clients. I'll finish upholstering these sofa real soon.
                                                  by
                                                    • Recommended
                                                    Excellent Employee
                                                    I came in to buy a Lawn mower and didn't know anything about them and yet an Awesome employee Mark came to my rescue by explaining everything in detail and offer me advice on care of the item. This home depot has got a new customer thanks to Mark. Thanks for all you do for it doesn't go unrecognized. I truly appreciate all your help.
                                                    by
                                                      • Recommended
                                                      Great store and great location
                                                      I'm always happy when I come to home Depot
                                                      by
                                                        • Recommended
                                                        Excellent support from an excellent team
                                                        My shopping experience was hassle free and fast as well as the return service. Thank you for a wonderful experience.
                                                        by
                                                          • Recommended
                                                          Gardening
                                                          I really enjoy the verity of plants available at Home Depot. I had enjoyed the emails from the garden club. It provided care information, time to plant and etc.
                                                          by
                                                            • Recommended
                                                            Employee
                                                            Took all my items to the car without me asking and declined my tip and said he didnt mind. Helpful and professional
                                                            by
                                                              • Recommended
                                                              Showing 1-30 of 484 reviews

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