Reviews for N Knoxville #728

Very Disappointed

Clean, well stocked and well organized - Friendly and knowledgable staff. I have used them for all kinds of jobs including several Heat and Air units , carpet flooring and appliances. Good all round folks. I highly recommend them and the store.

Great place to shop, any problems if you ever have if any management very willing to help.

I went to the Home Depot a couple of days before Easter to get an extra 20V Battery (for a weed-wacker) as an Easter Surprise for my hubby. When I got to the garden equipment area, I didn't know where to look and Jacob saw me floundering and offered to help. Not only did he help me find the area where the batteries are... when we discovered that this store was 'out' of them... he used his handy tool-thingy to check around and find what stores DID have them, then he called a store (that had 3 listed) and asked them to pull one off the shelf to save for me. He walked me through the whole buy-here-pick-up-there process, and it worked perfectly!!!! I was able to surprise hubby for Easter!!! Jacob is a ROCK STAR!!!!!

Great place to shop for what i need. Great employees & staff

It's a very convenient home supply store. The store has a very ready to help staff, that what I like, it's never hard to find an associate on the floor.

What makes this store is the employees. They seem to have enough so that it is easy to find help. Also, the employees go out of their way most of the time to be friendly and helpful.

Management of this store is a constant and loyal supporter of our local community. This is my go-to place for all things related to my home and for friendly, helpful advice and assistance.

Extremely helpful pleasant staff! Good experience.

After 15 years of service, our GE washer, purchased at Home Depot, gave up. Excellent assistance from the floor employee. His knowledge of the merits of each brand and features allowed us to decide on better models while maintaining our budget. Purchased Maytag washer and dryer. He explained the delivery details, requirements and removal the old units. Although, delivery is handled by a third party, their professionalism in delivery, installation and check out of the units was as briefed by the Home Depot employee. Highly recommend Home Depot in general and the appliance department specifically.

Everyone is eager to help and the store is laid out so it is easy to find what you are looking for. All associates were friendly.

I visit this store often for different reasons. I have never had to wait for service or have a question answered. Everything I have bought and had installed by Home Depot arrived on time, was installed correctly and worked to my satisfaction.

GREAT SERVICE. Didn't just point to an isle. Brogan took me to the isle and helped me. Store was neat and clean. Worth the 30 mile drive.

The store is clean and has friendly people always willing to help you with anything.

Stacy at the return desk was supper helpful as was Taylor at the self check out register

Great people and service.

Excellent customer service in the appliance department. I recently purchased a refrigerator there and was extremely happy with the associate that assisted me with the purchase.

Friendly and helpful associates. You can get help when needed.

The employees here are amazing! Helpful, load things for you without even asking. Never make you feel like your questions are dumb, or they are too busy. True customer service here! I always choose to come here because I know they will help me and I won't have to make a return trip!

Great store with employees eager to help. Always a great experience coming to store #728.

The employees are always helpful and polite, quick to ask if they can help and I can find what i want. I have spent many days shopping there in the past several years and have come to depend on them for all of my needs. My only complaint is the problem that I have had (several times) in having my orders ready as promised.

Great service with everything I need for my home projects and activities.

Very attentive staff, friendly clean store keep it up!

The best customer service around. The paint department is the best. Thanks Clayton, Bill, Dee, and Sue.

Store is neat and clean. Employees always friendly and helpful.

I am always so very pleased by the level of service I receive at this store! The employees are extremely helpful.

This store #0728 is neat, clean will stocked and signed. The employees are textbook helpful, knowledgeable, and courtesy. I have shopped in many HOME DEPOT this is the best and I shop there again. Bubby

Most of the staff at this store is very friendly and very willing to help you with whatever you need. The young man I met today his name was Hunter, I was wanting a weed eater, only one on the Shelf had already been opened so I asked him if he would check and see if everything was in there come to find out to his surprise and mine it was missing parts. He scan the barcode to see if there was any more found out there was and they was on the truck that had just came in this morning so he went and got one for me and he also put it together. And he helped me find a couple other things in the store as well very polite very well-mannered young man. Thank you so much Hunter for everything you did today.

This store was probably the easiest one to get assistance to get my order in the computer. Yolanda Martin went above and beyond in my book to make my purchase as uneventful as possible. She was even able to get me next day delivery on my building materials. This is a great store.

Excellent Customer Service