Reviews for N Lauderdale #6312

This happens much too often, but in the scurry of buying items, I pick up the first item on the shelf, and upon reaching home and opening the item, I realize the item is either used, damaged, missing parts, or in this case opened. These filters are consumables (this product is used for the consumption of water by humans); therefore, it should not be returned to the shelf after being opened and returned! Additionally, this particular store does not provide good customer service. The people who work here are merely collecting a paycheck and do understand the value of helping customers purchase the products they need to accomplish their goals. I asked one of the store representatives to assist me with retrieving a tool, which was a tool only and required additional accessories in order to be of any use. When I asked about the blade attachments, the representative merely said that they did not have anything in stock and walked off. Upon further inspection and searching in the tool isle, I discovered multiple attachments from a different brand and even a complete Dremel kit that included all necessary attachments for the job. When shopping at a place like Home Depot, which sells many specialized tools and technical products, I expect friendly, knowledgeable associates to help guide the buying the process especially if a tool, such as the Ryobi Oscillating Multi-tool that requires a battery that is not included and must be retrieved from a locked cage. The last point that I'd like to express is dissatisfaction with the number of products that are not organized on the shelves around the store. House keeping (inventory, shelving, product display, etc.) is rather poor at this location. I shop at various Home Depot stores in the region, and I have seen the much better kept stores. This store is probably the worst when it comes to product display on the shelves. Perhaps if the customer service were better, shoppers would feel the need to rummage through the products in an attempt to figure what it is they are looking for.

Mahalia, sale cashier, always go above and beyond to help, explain everything , she is extremely knowledgeable about everything. She makes shopping experience very enjoyable. Thank you from the bottom of my heart.

Basic customer service training needed

This location is really helpful Definitely recommend

the clue works well for the job intended.

Great service from Marie and Mrs opal

KAHALIA HELPED WITY MY PURCHASE OF A WASHING MACHINE AND THE DELIVERY CAME ON TIME AS PROMISED AND I AM SATISFIED WITH MY PURCHASE. THANK YOU.

I always get what I need from this store

Went on the father's day and treated myself with a drill.

I was able to go right to the aisle that I needed to find the product that was looking for within seconds also went to another department. Where I received great help from the Associate my visit Took me a total of ten minutes . Check out was a breeze. I don't believe that I could have done it any better than that. Thanks once again home depot and block employ using staff.

I bought a maytag dishwasher and it great I'm very happy with my purchase thanks to the manger and miss Ellis

This location is just ok but Desiree in windows/doors is awesome..she went above and beyond to help us with an appliance purchase even tho she doesn't even work in that department. She's great...the epitome of customer service ..without her help we would have went else where for our needs

If you want great customer service, visit the North Lauderdale Home Depot store.

Theresa was the cashier who helped us check out and was a very friendly, helpful employee.

Too often today, team members are more focused on their phones than helping the customer. Theresa saw I was having issues and quickly asked if she could help me. Pleasant interaction - refreshing! You need more Theresa's - thank her for me!

The employee who made the set of keys was friendly, helpful and professional. The Cashier was the same... and did her job with a sense of pride and grace.

Terrible experience at the store today. I waited at the paint counter 50 minutes. My wife and I are painting a room for a nursery and really needed the paint otherwise I would’ve left. I asked several employees for help and no one ever came. I asked for a manager and they also didn’t care to show up. If you want to wait forever and not be helped come here. Otherwise, do yourself a favor and choose another location.

Found everything I was looking for due to the helpfulness of attending employee

Great shopping experience and staff!

My order was never delivered.I had to call to reschedule delivery of my order several times. Still not delivered. I had to call multiple times just to get my refund. Horrible horrible horrible. So much time wasted

This store has the best service around

Cashier Marie was very welcoming. She asked if I found everything okay. She was very polite and friendly. She thanked me for shopping and hopefully to see me again.

Every time I go it’s the same employee who follows us around and start causing drama she literally recorded my 9 year old brother and sister while we were shopping she kept making a scene about her ex I don’t even know who her ex is she is literally CRAZY

I found the cutest floor lamp and it was on sale. Original price was 75+ and i only bought it for 19.99, i bought two and gave one to my mom.

I had to reregister my tax exemption and cashier Desiree took the time and had the patience to assist me. Desiree is an example of what all Home Depot employees should strive to be. Thank you Desiree.

The service in this store is getting worse every day/ month / year. No one cares

I came in on my lunch break and Kedecia was able to help me quickly!

I'M NEVER COMING BACK TO THIS STORE

I am a regular patron of this establishment. The employees are all very polite, knowledgeable, and helpful. I wouldn't be a repeat customer, nor would I be writing a review if this wasn't the best HomeDepot I have ever been to. I'm very impressed by the professionalism of the employees, whoever the manager is is on point and knows how to make everything run smoothly. THIS HOME DEPOT IS AWESOME!!!

I bought a lawn mower and Tyrone at the Pro Desk was very helpful throught the purchase process.